IT Solutions Consultant (MSP / Client-Facing)

Pacific Office Automation

$100K — $140K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5+ years in IT sales or pre-sales engineering, ideally in an MSP environment.
  • Proven track record of exceeding sales targets with service-based revenue models.
  • In-depth knowledge of MSP services including cybersecurity and cloud infrastructures.
  • Exceptional communication skills for engaging clients at all levels.
  • Ability to influence and coordinate with outside sales teams for unified strategy.
  • Experience in drafting technical proposals and architecture recommendations.
  • Highly motivated and able to work independently in a dynamic setting.

Responsibilities

  • Drive Managed IT and Cybersecurity sales within assigned territories.
  • Conduct technical discovery sessions to identify client needs and goals.
  • Design customized technology solutions including infrastructure and security.
  • Support the entire sales process from qualification to contract negotiation.
  • Collaborate with engineering, operations, and finance to ensure service delivery.
  • Establish strong, trust-based relationships with clients throughout engagements.
  • Explore upsell and cross-sell opportunities within existing client accounts.
  • Train and enable sales teams to boost adoption of service offerings.

Benefits

  • Comprehensive medical, dental, and vision package.
  • Retirement plan included in the benefits package.
  • Support for professional development via certifications and training.
  • Opportunities for career advancement into senior or leadership positions.
  • Engaging and entrepreneurial workplace culture with a mission-driven focus.
Full Job Description


We are seeking a Sales Engineer - Managed IT Services who can combine technical expertise with sales acumen to grow our Managed IT and Cybersecurity services across assigned territories for our Pleasanton, CA office.

What You'll Do
  • Own your market to drive Managed IT and Cybersecurity sales opportunities, working alongside 40-60 outside sales representatives to position and close technology solutions.
  • Lead technical discovery and assessments with clients to identify challenges, gaps, and business goals.
  • Design and present tailored solutions that encompass infrastructure, networking, security, cloud, and data protection.
  • Support the full sales lifecycle - from qualification to proposal, contract negotiation, and post-sale transition.
  • Collaborate cross-functionally with engineering, operations, and finance teams to deliver accurate and scalable solutions.
  • Build and maintain strong client relationships, acting as a trusted technology advisor from first engagement through service delivery.
  • Identify and expand opportunities in existing accounts through upsells, cross-sells, and renewals.
  • Educate and enable sales teams by conducting joint client meetings, solution trainings, and strategy sessions to increase adoption of Managed IT and Security offerings.
  • Monthly Travel Required Across California/Nevada 25%-35% of the time

What You Bring to the Role
  • 3-5+ years of experience in IT sales, technical consulting, or pre-sales engineering - preferably in an MSP or IT services environment.
  • Proven success in achieving or exceeding sales targets with services-based and recurring revenue models.
  • Deep understanding of MSP offerings - including endpoint management, cloud infrastructure, networking, cybersecurity, and backup/DR.
  • Strong client-facing communication skills, able to present confidently to both executives and IT stakeholders.
  • Proven ability to influence and collaborate with multiple outside sales reps to drive unified account strategy.
  • Proficiency in creating solution proposals, SOWs, and industry standard architecture recommendations.
  • Highly motivated, results-oriented, and comfortable working autonomously in a fast-paced environment.
  • Familiarity with managed service best practices.
  • Certifications preferred:
    • CompTIA Network+, Security+
    • Microsoft Certified (e.g., Azure, M365, or Modern Desktop)
    • Bachelor's degree in information technology, Computer Science, Business, or related field

Benefits & Culture
  • Competitive base salary: $100,000-140,000 + uncapped commissions and performance incentives
  • Comprehensive benefits package medical, dental, vision, and retirement plan
  • Professional development support: company-sponsored certifications, technical training, and mentorship
  • Career growth opportunities into senior, leadership, or specialist roles
  • Collaborative, entrepreneurial, and mission-driven team culture

If you are a sales-minded IT professional with MSP experience and the drive to grow a territory alongside a dynamic team of sales representatives, we want to hear from you.

#INDSP

#LI-Onsite

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