IT Senior Director, Strategy & Operations

Patrick Industries

$150K — $180K *
Information Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in IT, Business, or related field (Master's preferred)
  • 12+ years of relevant IT experience
  • 8+ years of leadership experience in IT strategy, portfolio management, M&A integration, or vendor management
  • Demonstrated experience leading a Vendor Management Office
  • Proven track record in IT due diligence and integration for M&As
  • Experience in decentralized, multi-site, or acquisition-driven environments preferred
  • Manufacturing or industrial sector experience is a plus

Responsibilities

  • Lead design and rollout of enterprise IT operating rhythms and governance frameworks
  • Translate strategic IT pillars into practical operating models and behaviors
  • Embed strategic alignment into planning and decision-making
  • Drive improvement roadmaps for IT maturity
  • Lead IT strategy for mergers, acquisitions, and divestitures
  • Establish integration workstreams for technology and organizational alignment
  • Design and implement vendor management policies and performance metrics
  • Own and manage IT budget, forecasting, and financial planning

Benefits

  • Empowerment to lead and innovate in IT strategy and operations
  • Opportunities for professional development and team leadership
  • Access to financial optimization tools and methodologies
  • Collaborative partnership with cross-functional leaders
  • The chance to shape the IT function within a growing enterprise
Full Job Description
The Senior Director, IT Strategy & Operations is a senior leadership role responsible for driving the strategic direction, operational discipline, and organizational maturity of Patrick Industries' IT function. This is a critical role in landing new enterprise ways of working and accelerating the maturation of internal IT operating practices, including portfolio governance, mergers and acquisitions integration, vendor and third-party management, and organizational change management. Responsibilities & Duties: IT Strategy & Ways of Working • Lead the design, rollout, and continuous maturation of IT ways of working, operating rhythms, and governance frameworks across the enterprise • Translate the four IT strategic pillars - Innovative Advantage, Value Optimization, Agility & Efficiency, and Resilient Operations - into practical operating models and team-level behaviors • Serve as the primary steward for embedding strategic pillar alignment into planning, prioritization, and decision-making processes • Partner with IT leadership to identify maturity gaps and drive structured improvement roadmaps • Establish metrics and maturity models to track progress in IT ways-of-working adoption over time Mergers & Acquisitions (M&A) IT Leadership • Lead end-to-end IT strategy for mergers, acquisitions, and divestitures, including pre-deal due diligence, Day 1 readiness, and post-close integration • Own the Patrick IT M&A playbook, integration methodology, and standard toolkits used consistently across all transactions • Direct IT due diligence activities, assessing target company technology stacks, contracts, licensing, cybersecurity posture, data practices, and organizational readiness • Develop and manage integration workstreams spanning infrastructure, applications, data, cybersecurity, vendor contracts, and organizational alignment • Define and drive Day 1, Day 100, and long-term integration milestones, ensuring business continuity and minimal disruption to acquired entities • Drive synergy identification and capture through system consolidation, license rationalization, and vendor contract harmonization • Partner with Corporate Development, Legal, Finance, Cybersecurity, and business unit leaders to align integration plans with deal thesis and value creation targets • Lead carve-out and divestiture planning where applicable, ensuring clean separation of systems, data, and services • Build repeatable, scalable integration processes and governance to support a high-frequency, recurring acquisition pipeline • Report integration progress, risks, dependencies, and synergy realization to executive leadership and deal governance forums Vendor Management Office (VMO) Leadership • Design and stand up Patrick Industries' enterprise Vendor Management Office, including charter, operating model, governance structure, and staffing plan • Establish enterprise vendor management policies, standards, and lifecycle processes covering sourcing, contracting, onboarding, performance management, and offboarding • Build a centralized vendor inventory and segmentation model (strategic, tactical, transactional) to prioritize oversight and engagement effort • Define and implement vendor performance scorecards, SLAs, and cadence of business reviews for critical and strategic suppliers • Lead vendor negotiations and contract structuring in partnership with Legal and Procurement, ensuring favorable commercial terms and risk mitigation • Establish vendor risk management processes, including financial health monitoring, cybersecurity risk assessment, and business continuity planning • Drive vendor consolidation and rationalization initiatives to reduce cost, complexity, and redundant capability • Serve as the executive escalation point for critical vendor relationships, performance issues, and contract disputes • Partner with Finance to track and report vendor spend, savings, and contract compliance across the enterprise • Integrate VMO practices into the M&A playbook to streamline harmonization of acquired vendor contracts Portfolio Management & Governance • Own Patrick IT portfolio management, including intake, prioritization, sequencing, and governance of programs and projects • Establish portfolio governance forums, decision rights, and stage-gate processes to ensure disciplined investment decisions • Ensure portfolio composition reflects and advances the four IT strategic pillars • Implement benefit realization tracking, ensuring initiatives deliver measurable business value • Provide transparent, real-time visibility into portfolio health, risk, dependencies, and resourcing • Partner with business and IT leaders to resolve portfolio conflicts and resourcing constraints Financial Management • Own IT financial planning, budgeting, and forecasting for the strategy and operations function, including M&A integration and vendor management costs • Drive cost transparency, chargeback/showback models, and financial accountability across the IT organization • Identify and execute cost optimization opportunities across vendor contracts, licensing, and portfolio investments • Partner with Finance to track ROI, synergy capture, and total cost of ownership across IT initiatives • Ensure accurate financial reporting and forecasting to support enterprise planning cycles • Implement and drive adoption of a total cost of ownership (TCO) model across Patrick IT Organizational Change Management & Communication • Lead organizational change management strategy for major IT transformation initiatives, ways-of-working rollouts, and M&A integrations • Develop and execute enterprise communication plans that build awareness, understanding, and adoption of new operating models • Design and deliver training, enablement, and readiness programs to support adoption of new processes and tools • Establish change impact assessments, stakeholder analysis, and readiness metrics for major initiatives • Serve as a trusted change advisor to IT and business leadership, helping navigate resistance and build momentum for transformation • Build a sustainable change management capability and community of practice within IT Leadership & Organizational Development • Build and lead a high-performing team across portfolio management, vendor management, M&A integration, and change management disciplines • Foster a culture of accountability, collaboration, and continuous improvement • Develop talent, succession plans, and career pathways aligned with enterprise needs Alignment to IT Strategic Pillars Innovative Advantage • Ensure the IT portfolio and vendor ecosystem enable adoption of emerging technologies and innovative solutions • Structure M&A integration approaches that preserve and scale innovative capabilities from acquired entities Value Optimization • Drive disciplined portfolio governance, vendor rationalization, and benefit realization to maximize ROI • Capture M&A synergies through consolidation, standardization, and cost optimization Agility & Efficiency • Streamline ways of working, governance processes, and vendor engagement models for speed and flexibility • Build repeatable M&A integration playbooks that accelerate onboarding of acquired entities Resilient Operations • Ensure vendor risk management, contract governance, and change management practices support stable, secure operations • Embed organizational change management to ensure new ways of working are sustainably adopted Qualifications • Bachelor's degree in IT, Business, or related field (Master's preferred) • 12+ years of relevant IT experience • 8+ years of leadership experience in IT strategy, portfolio management, M&A integration, or vendor management • Demonstrated experience standing up or leading a Vendor Management OfficeProven track record leading IT due diligence and integration for mergers and acquisitions • Experience in decentralized, multi-site, or acquisition-driven environments preferred • Manufacturing or industrial sector experience is a plus Location:

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