Sherwin-Williams

IT - Senior Business Analyst

Sherwin-Williams • $95K — $115K *
Cleveland, OH 44130In-Person
Information Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration or Information Systems, or at least 7 years of relevant experience
  • 4-6 years of experience in business systems analysis and design
  • In-depth knowledge of business and technical operations, workflows, and procedures
  • Excellent analytical, problem-solving, and decision-making skills
  • Strong communication skills for conveying complex information
  • Proficient in data analysis, coding, and automation practices
  • Familiarity with database structures and data management principles

Responsibilities

  • Conduct requirements gathering sessions to identify business challenges
  • Analyze and document business processes and workflows
  • Develop technical specifications for systems and procedures
  • Collaborate with software developers and testers to meet business requirements
  • Apply system settings to support testing and planning
  • Evaluate third-party solutions for business process enhancements
  • Maintain accurate system documentation and training materials
  • Monitor system performance metrics for optimization

Benefits

  • Access to cutting-edge technologies and methodologies
  • Opportunities for professional development and training
  • Dynamic work environment in downtown Cleveland
  • Collaborative team culture
  • Exposure to cross-functional projects and departments
Full Job Description
Job Description

The Senior Business Analyst role is responsible for identifying, evaluating, and designing technology-based business solutions to solve complex business problems. They work closely with stakeholders and subject matter experts to understand business processes, workflows, data models, and other system artifacts. This role identifies opportunities for process improvement and system enhancements and is responsible for developing functional and technical specifications that define system requirements and articulate how systems will meet business goals. The incumbent is also responsible for applying system settings and options, as well as planning and executing testing to ensure new or modified systems meet business requirements. The incumbent is knowledgeable of software development lifecycle methodologies and has a strong understanding of system testing and quality assurance principles. They have experience with database management, SQL, web development technologies, and packaged software applications. They will conduct process modeling and requirements gathering and leverage this technical expertise to develop and evaluate third-party solutions or technologies that support business process improvements. The incumbent is responsible for ensuring that system documentation, such as process diagrams, data dictionaries, user manuals, and training materials, are accurate and up-to-date. They will also continually monitor system metrics such as uptime, response times, and error rates to drive system optimization and performance improvements.

Responsibilities

  • Conduct requirements gathering sessions with stakeholders and subject matter experts to develop journey maps and personas to ultimately identify business challenges and opportunities


  • Analyze and document business processes, workflows, data models, and other artifacts to capture the current and future states of business systems


  • Develop functional and technical specifications for new or modified systems, processes, and procedures to meet business requirements


  • Partner with software developers, data analysts, and testers to ensure new systems or changes to existing systems meet the defined business requirements, are delivered timely, and within budget


  • Apply system settings and options to meet business goals supporting the planning and execution of system testing


  • Evaluate and recommend existing third-party solutions or technologies to support business process improvements


  • Continuously update and maintain system documentation to ensure accuracy and completeness, such as process diagrams, data dictionaries, user manuals, and training materials


  • Analyze system metrics, such as uptime, response times, and error rates, to recommend system optimization and performance improvements


  • Continuously monitor industry trends and emerging technologies to identify potential opportunities to improve existing business systems and processes


  • Conduct or support training sessions for end-users, as needed

This is not a remote position and will report to our Global Headquarters in downtown Cleveland, OH.

This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.

Qualifications

Education & Experience

Required

  • Bachelor's degree in Business Administration or Information Systems, or in lieu of a degree, at least 7 years of experience in the field of business systems analysis or IT (work experience or a combination of education and work experience in the field of business systems analysis or IT)
  • 4-6 years of experience in business systems analysis and design with a deep understanding of software development methodologies
  • In-depth knowledge of business and technical operations, workflows, and procedures
  • Excellent analytical, problem-solving and decision-making skills
  • Excellent communication skills with the ability to convey complex information to non-technical stakeholders and vice versa
  • In-depth knowledge of tools, techniques, and leading practices related to data analysis, coding, and automation
  • In-depth knowledge of database structures and data management principles
  • Software Development Lifecyle (SDLC) Methodology
  • Business Requirement Gathering & Documentation
  • Software Testing & Quality Assurance Methodologies & Tools
  • User Acceptance Testing (UAT)
  • Process Modeling
  • Workflow Management
  • Data Analysis
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
  • Must be eighteen years or older

Preferred

  • Certified Business Analyst Professional (CBAP) or Certified in the Governance of Enterprise IT (CGEIT)


Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

About Sherwin-Williams

The Sherwin-Williams Company engages in the development, manufacture, distribution, and sale of paints, coatings, and related products to professional, industrial, commercial, and retail customers in North and South America, Europe, and Asia. It operates in three segments: Paint Stores, Consumer, and Global. The Paint Stores segment sells paint, coatings, and related products to end-use customers. This segment markets and sells Sherwin-Williams branded architectural paints and coatings, industrial and marine products, and original equipment manufacturer product finishes and related items.

Sherwin-Williams Careers

Join the vibrant team at Sherwin-Williams, a leader in the paint and coatings industry, and contribute to a legacy of innovation and leadership. As a company committed to growth and excellence, Sherwin-Williams offers unparalleled job opportunities for professionals eager to advance their careers in a dynamic and supportive environment. Work You’ll Do At Sherwin-Williams, we empower our team to bring their creativity and expertise to various roles, driving transformative results across the business landscape. Our commitment to professional growth and diversity training ensures that every team member can thrive. Lead in a Culture of Innovation Sherwin-Williams stands at the forefront of the coatings industry, blending tradition with advanced technology. Our culture is built on a foundation of innovation, leadership, and a relentless pursuit of excellence. Join us and lead the way in developing new solutions that impact markets globally. Engage with a Global Team Collaborate with over 60,000 dedicated professionals worldwide who are as passionate about materials science as they are about creating beautiful and durable finishes. At Sherwin-Williams, you’ll work alongside industry experts and leaders who are pioneering new paths in the coatings sector. Sherwin-Williams Careers and Employment Opportunities We are continuously expanding our team and looking for talented individuals who are ready to paint the world with us. From research and development to marketing and sales, the career paths at Sherwin-Williams are as diverse as our product lines. Do Innovative Work Engage in projects that challenge the status quo and contribute to sustainability and efficiency in the industry. Our team at Sherwin-Williams harnesses the power of cutting-edge technology and collective expertise to lead the market in innovation and quality. Be Part of a Great Team Sherwin-Williams is not just a workplace. It is a community where you can build lasting relationships through professional networking and collaborative team efforts. Our inclusive environment supports diversity and is designed to help you reach your full potential. Future-Proof Your Career With a wide array of benefits, continuous training programs, and a focus on internal growth and promotions, Sherwin-Williams is committed to helping you shape a long and successful career. Whether you are looking for a full-time position, an internship, or leadership roles, the opportunities are vast. Explore Job Opportunities and Internships Start your professional journey with Sherwin-Williams by exploring various employment and internship opportunities that match your skills and interests. We are hiring creative, curious, and motivated individuals ready to make a significant impact. Stay Connected Join Our Team Search open positions, submit your resume, and prepare for your interview with us. At Sherwin-Williams, we look for individuals who are solution-driven and ready to contribute to our culture of innovation and excellence. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Sherwin-Williams. Join Sherwin-Williams today and be part of a company that values innovation, leadership, and a diverse and inclusive workplace. Your future starts here!
Learn more about Sherwin-Williams
Size
61,626 employees
Market Cap
$61.6 billion
Industry
Food & Beverages
Net Income
$2 billion
Founded
1866
5 Year Trend
+11%
Revenue
$18.3 billion
NASDAQ
SHW
* Ladders Estimates

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