TeleTech

IT Project Manager & System Integrator

TeleTech$69K — $158K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in IT project management and system integration.
  • Proficiency in project management methodologies and tools, specifically JIRA and Confluence.
  • Experience supporting initiatives involving new technologies, particularly AI.
  • Strong knowledge or experience within cybersecurity operations and missions.
  • Active TS/SCI clearance with polygraph is mandatory.
  • Bachelor's degree in a related field required.

Responsibilities

  • Oversee IT project management activities for AI initiatives, ensuring efficient scheduling and resource allocation.
  • Facilitate effective communication and collaboration among various stakeholders, including AI developers and end-users.
  • Identify and manage risks associated with AI integration, focusing on data integrity, security, and infrastructure alignment.
  • Develop and maintain project plans, status reports, and necessary documentation for AI projects.
  • Utilize project management software to monitor project progress and support teamwork.
  • Ensure alignment of AI initiatives with organizational goals through regular stakeholder collaboration.

Benefits

  • Comprehensive health, life, and disability insurance.
  • Financial and retirement benefits along with paid leave.
  • Professional development opportunities including tuition assistance.
  • Work-life balance programs and dependent care support.
  • Recognition awards for exceptional performance.
Full Job Description
IT Project Manager & System Integrator
The Opportunity:

When our country's cybersecurity is on the line, simply reacting is not enough, we need a plan. And when that plan needs to support our nation's critical infrastructure, we need strategic policy development. That's why we need you, system engineering specialist with the expertise required to guide a team analyzing the policies that determine our cyber resilience.

As an IT Project Manager & System Integrator on our team, you'll oversee staff working on the assessment of our client's current cyber policies, the coverage of those policies, and areas of risks. You'll evaluate how policies stack up to regulations, best practices, and industry standards. As you guide your client through understanding acceptable risk and availability, you'll lead the team in the development of a strategic cyber roadmap. You'll work with the client to ensure they operate securely as they navigate an evolving IT environment.

Work with us as we secure our nation's critical infrastructure through strategic cyber policy assessment.

What You'll Work On:
  • Support IT PM activities for AI initiatives, including planning, scheduling, resource allocation, and risk management.
  • Facilitate collaboration and communication among stakeholders, including AI developers, IT project managers, and end-users.
  • Assist in identifying and mitigating risks associated with AI integration, including data quality, security, and infrastructure compatibility.
  • Support the development of project plans, status reports, and other documentation related to AI initiatives.
  • Utilize project management tools to track project progress and facilitate collaboration.
  • Coordinate with stakeholders to ensure AI initiatives align with organizational goals and objectives.


Join us. The world can't wait.

You Have:
  • Experience supporting IT PM activities for IT initiatives advancing and integrating new technologies
  • Experience with project management methodologies and tools
  • Experience using JIRA and Confluence
  • Experience with AI problem-solving
  • Knowledge of cyber operations or the cyber mission
  • TS/SCI clearance with a polygraph
  • Bachelor's degree


Nice If You Have:
  • Ability to pay strict attention to detail with accuracy and quality in all aspects of work
  • Possession of excellent communication and collaboration skills
  • Possession of excellent problem-solving skills


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $69,400.00 to $158,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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