Salary : $112,377.00 - $140,471.00 Annually
Location : Pasadena City Hall, CA
Job Type: Full -Time
Job Number: 26-184
Department: Information Technology
Division: IT Operations
Opening Date: 06/18/2026
Closing Date: 7/2/2026 11:59 PM Pacific

The IT Project Manager leads technology projects from concept through delivery while contributing to the transparency, governance, and continuous improvement of the City's technology portfolio. The role manages a portfolio of technology initiatives with varying levels of complexity and serves as a key liaison between DoIT and assigned City departments.

In addition to project delivery, this role serves in a dual capacity as a Customer Relationship Manager (CRM) for designated departments-partnering with stakeholders to understand business needs, help prioritize technology initiatives, and guide projects from discovery through implementation.

Essential Functions
The major responsibilities of this position are listed below. For more detailed information, please review the

• Manages a portfolio of technology initiatives and projects of varying size, complexity, and impact from initiation through implementation and closeout. Partners with City departments to understand business needs, identify technology solutions, and align initiatives with departmental priorities and City strategic objectives.
• Serves as the primary Department of Information Technology (DoIT) liaison for assigned departments, providing consultative support, facilitating project intake and prioritization, and fostering effective communication between business stakeholders and technical teams.
• Plans, coordinates, and oversees project activities including scope development, requirements gathering, scheduling, resource coordination, risk management, testing, implementation, and operational transition.
• Applies Program Management Office (PMO) methodologies, governance practices, and project management standards to ensure consistent project delivery and portfolio oversight.
• Maintains project and portfolio information within the City's Project Portfolio Management (PPM) system; develops reports, dashboards, and performance metrics to support decision-making, portfolio transparency, and executive reporting.
• Collaborates with departmental stakeholders, technical teams, vendors, and consultants to deliver technology solutions that support operational excellence, digital modernization, cybersecurity, emerging technologies, and service improvements.
• Analyzes project, portfolio, and operational data to identify trends, risks, opportunities, and process improvements; contributes to the continuous advancement of PMO practices, governance frameworks, reporting capabilities, and organizational project management maturity.
• Performs related duties and responsibilities as assigned.

Qualification Guidelines
COMPETENCIES

The following list represents the core competencies needed for success in this position.

• Attention to Detail - Focusing on the details of work content, work steps, and final work products
• Oral Communication - Engaging effectively in dialogue
• Presentation Skills - Formally delivering information to groups
• Business Process Analysis - Defining, assessing, and improving operational processes and workflow
• Project Management - Ensuring that projects are on-time, on-budget, and achieve their objectives
• Group Facilitation - Enabling constructive and productive group interaction
• Teamwork - Collaborating with others to achieve shared goals

EDUCATION, TRAINING AND EXPERIENCE

Minimum Qualifications for IT Project Manager:

Graduation from an accredited four-year college or university with major coursework in business or public administration, management information systems or a closely related field and at least three (3) years of progressively responsible experience coordinating small to medium projects on-time and on-budget using structured methodology and standard project management tools and techniques; or an equivalent combination of training and experience.

Desirable Qualifications:

• Project Management Professional (PMP) certification or equivalent.
• Experience working within a Project Management Office (PMO) or portfolio management environment.
• Experience using Project Portfolio Management (PPM) tools.
• Experience managing public sector or municipal technology initiatives.
• Agile or Scrum certification (e.g., Certified ScrumMaster or equivalent).
• Lean Six Sigma certification or experience applying process improvement methodologies.

SELECTION PROCESS
The selection process will consist of any combination of application evaluation, written exam, oral panel interview, department interview and may be required to complete a brief soft-skills assessment during the selection process. The candidate assessment provides insight into core interpersonal skills, behavioral traits, and preferred work environment-helping us support your success in the role.
VACANCY INFORMATION

There is currently one vacancy in the Program Management Office (PMO) of the Department of Information Technology.

The resulting eligibility list from this recruitment may be used to fill this vacancy and similar vacancies in the future. Candidates selected for this position are subject to a one-year probationary work period.

Special Requirements
Must possess a valid California Class C driver's license and comply with the City's Motor Vehicle Safety Policy during the course of employment.

Successful completion of a comprehensive background investigation is required and must be completed before the end of the one-year probationary period. The comprehensive background investigation includes a review of employment history, criminal conviction record, use of intoxicants and/or other controlled substances. In these cases, incumbents may be asked to work at secure locations and access highly confidential materials and information, in addition to working on systems that have city-wide impacts.
Retirement:

The City of Pasadena contracts with the California Public Employees' Retirement System (CalPERS) to offer a defined benefits program for eligible employees.
"New" CalPERS members are subject to the provisions of the Public Employees' Pension Reform Act of 2013 (PEPRA) and receive the following benefit formula: 2% at 62

"Classic" members of CalPERS receive the following benefit formula: 2.5% at 55

Deferred Compensation:

The City offers a 457(b) deferred compensation plan to help employees save for their retirement and supplement their CalPERS pension. Employees can defer salary with pre-tax or Roth after-tax deductions.

Health Insurance: *

The City contracts with CalPERS to offer several comprehensive health plans that include Health Maintenance Organization (HMO) plans and Preferred Provider Organization (PPO).

Other Benefits include: *

• Dental Insurance (HMO and PPO plans offered)
• Paid leave (holidays, sick leave, vacation leave)
• City-paid Life and Short-Tem Disability insurance
• Voluntary vision, life, accident, and critical illness insurance
• Medical & Dependent Care Flexible Spending Accounts
• Professional Development Allowance
• Free Employee Assistance Program

*These benefits may vary for employees whose FTE is less than .75 or work less than 30 hours per week.
01

What best describes your experience in managing, coordinating, and delivering multiple IT projects on time and on-budget using structured methodology and standard project management tools and techniques?
02

What is your highest level of education achieved?

• High School diploma or equivalent
• Some college (Technical)
• Associate's degree
• Bachelor's degree
• Master's or advanced degree

03

Which of the following best describes your years of experience managing information technology projects from initiation through implementation?

• Less than 3 years
• 3 - 5 years
• 6 - 8 years
• 9 - 12 years
• More than 12 years

04

Which of the following best describes your experience managing a portfolio of information technology projects and initiatives?

• No experience managing a portfolio of projects
• Managed 1-3 projects simultaneously
• Managed 4-7 projects simultaneously across multiple business units
• Managed 8 or more projects simultaneously as part of a PMO or portfolio environment
• Managed a portfolio of projects and participated in project intake, prioritization, governance, and executive reporting

05

Which of the following best describes your experience partnering directly with business stakeholders or serving in a customer relationship management, business relationship management, or consultative technology role?

• No experience
• Limited experience supporting stakeholders on assigned projects
• Regularly partnered with business stakeholders to gather requirements and support project delivery
• Served as a primary liaison between IT and business units, helping prioritize technology initiatives and manage stakeholder relationships
• Served as a strategic advisor, relationship manager, or customer/business partner responsible for technology planning, prioritization, and project delivery

Required Question