Aramark

IT Project Manager

Aramark$90K — $120K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of project management experience within structured governance frameworks
  • Ability to identify and escalate risks effectively under tight deadlines
  • Proven track record in high-stakes technology deployments
  • Familiarity with RAID management and formal decision-making processes
  • Experience with standardized delivery frameworks like PROCESS or stage gate
  • Strong communication skills for executive-level interactions
  • Ability to influence cross-functional teams without formal authority

Responsibilities

  • Drive projects through clearly defined lifecycle stages and governance milestones
  • Ensure project readiness by enforcing prerequisite assessments and risk acceptance processes
  • Facilitate critical decision-making at key project milestones such as pre-installation and go-live
  • Manage active RAID processes, ensuring risks are tracked and escalated appropriately
  • Proactively surface risks and secure leadership buy-in for risk acceptance
  • Lead cross-functional teams in achieving project commitments without direct authority
  • Oversee project execution, ensuring effective stabilization and formal closure activities

Benefits

  • Opportunities for professional growth and development within a structured environment
  • Access to a wide network of industry partners and resources
  • A supportive culture valuing transparency and accountability in project management
  • Potential involvement in high-impact projects that enhance technology deployment processes
Full Job Description
Job Description

The IT Project Manager - Deployment is accountable for orchestrating technology deployments and mobilizations through the full project lifecycle, from intake and planning through execution, go-live, stabilization, and closeout. This role operates within Aramark's decision-rights and accountability model, ensuring that readiness is assessed objectively, risks are surfaced early, and projects advance only when prerequisites are met or risk is explicitly accepted by the appropriate leadership level.

The Project Manager partners closely with Line of Business leaders, IT Field Services, Product, Infrastructure, and external partners to enable speed-to-market while preserving governance, applying the Speed with Safeguards model when required. Success in this role is defined not only by on-time delivery, but by predictable outcomes, transparent risk management, and disciplined escalation aligned to the project lifecycle framework.

Job Responsibilities

Lifecycle & Governance
• Drive projects through the project lifecycle, ensuring clear entry/exit criteria at each stage
• Enforce readiness discipline, ensuring projects do not advance without required prerequisites or documented leadership risk acceptance
• Facilitate formal decisions at pre installation, go live, and closeout milestones
Risk, RAID & Escalation
• Own active RAID management, including aging, accountability, and escalation in accordance with defined thresholds
• Surface business controlled risks early and ensure explicit leadership ownership and acceptance where required
• Treat escalation as a governance mechanism, not a failure condition
Cross Functional Orchestration
• Lead cross functional teams (IT Field Services, Infrastructure, Product, LOB partners, vendors) without formal authority, holding owners accountable to commitments
• Coordinate solution readiness across technical, operational, security, and compliance domains (PCI, Security, Banking, etc.)
Execution & Delivery
• Maintain integrated project plans, schedules, and dependency tracking aligned to lifecycle stages
• Monitor cost, timeline, and scope impacts and initiate Project Change Requests (PCRs) when required
• Oversee deployment execution, go live support, stabilization, and formal closeout activities
Communication & Leadership Enablement
• Provide dashboard driven visibility into status, risks, readiness, and decisions
• Prepare leadership ready materials focused on decisions required, not task status
• Act as a trusted liaison between IT and the business, reinforcing expectations and accountability

SCOPE: Describe the reporting relationships, special skills and abilities required to perform essential job functions.

Reports to IT Director - POS

Qualifications
• Demonstrated experience managing projects within a structured lifecycle and governance model, not just task execution
• Proven ability to surface risk, drive escalation, and support leadership decision making under compressed timelines
• Experience operating in high visibility, high stakes deployments where readiness and risk tolerance must be explicitly managed
Process & Frameworks
• Working knowledge of RAID management, readiness gating, and formal go live decision models
• Experience applying standardized delivery frameworks (e.g., PROCESS, stage gate, or equivalent governance models)
• Comfort enforcing process discipline while supporting speed to market objectives
Leadership & Communication
• Strong executive communication skills with the ability to translate complex delivery risks into clear leadership decisions
• Ability to influence without authority and hold cross functional partners accountable
• PMP or similar certification remains a plus, but governance and execution maturity is the primary differentiator

About Aramark

Aramark provides food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses around the world. ARAMARK’s position as a world leader in facility services stems from decades of experience and superior service in the diversified outsourcing industry. From their humble beginnings in 1936 at the helm of Davre Davidson and his peanut vending machines to our place — for the sixth time in nine years — at the top of Fortune magazine’s list of the “World’s Most Admired Companies,” ARAMARK has maintained an unwavering focus on providing world-class experiences, environments, and outcomes for their clients. At ARAMARK, they take care of buildings and infrastructure so that their customers can take care of their core business. They are proud to provide exceptional facility management services for 1,600 companies in 16,000 facilities — about 1.8 billion square feet worldwide. ARAMARK provides comprehensive facility service solutions that enable its clients to maximize safety, productivity, and reliability. Their success is the result of their steadfast commitment to service excellence. They pride themselves on delivering customizable, sustainable solutions in a wide range of facilities by working closely with their clients to achieve mutual goals. Self-performed services, ongoing client communication, performance metrics, and an environment of team learning and development enable us to perform beyond expectations in virtually every client engagement. Whatever the company’s facility needs, ARAMARK is here to consistently exceed the expectations for service excellence with the best people, the most innovative processes, and the latest technologies.

Aramark Careers

Join Aramark's vibrant team today and be part of a company that values innovation, leadership, and diversity. As a global leader in food, facilities, and uniform services, Aramark offers unparalleled job opportunities designed to enhance your professional growth and development. Work You’ll Do At Aramark, we are committed to fostering a culture of growth and innovation. Our team members are at the heart of our operations, providing essential services across various industries. By joining our team, you will collaborate with skilled professionals dedicated to making a meaningful impact every day. Aramark offers a wide range of employment opportunities, from frontline positions to executive roles, each contributing to our mission of delivering experiences that enrich and nourish lives. Whether you are looking for a full-time position or an internship, Aramark provides a path that will advance your career and expand your skills. Leadership and Development Step into a role that challenges you to be your best. Aramark’s leadership is committed to nurturing talents through robust training programs and diversity initiatives that ensure all team members are valued and have the opportunity to succeed. Our leadership training equips you with the tools necessary to lead with confidence and integrity. Innovation at Work Innovation is at the core of Aramark, where we continuously seek cutting-edge solutions to improve our services and operations. Engage in work that pushes the boundaries and leads to transformative outcomes, not just for our company but for the industries we serve. Join Our Team Explore the multitude of job opportunities at Aramark, where your career aspirations can take flight. We are actively hiring creative, curious, and motivated individuals who are ready to contribute to a team that celebrates diversity and is driven by excellence. Internship Programs Kickstart your career with an Aramark internship, where you can apply your classroom knowledge to real-world scenarios. Our internships provide a foundation for learning and development, plus the opportunity to build professional networks that can be pivotal in your career journey. Benefits and Culture Aramark is dedicated to supporting our employees with a comprehensive benefits package that promotes a healthy, fulfilling life both inside and outside of work. Our culture thrives on teamwork, respect, and inclusivity, creating an environment where every employee can thrive. Stay Connected Search open positions that match your skills and interests on the Aramark Jobs portal. We look for passionate, solution-driven team players who are eager to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at Aramark. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Aramark. Join Aramark today and be part of a team that is dedicated to excellence and innovation in everything we do. Your future starts here!
Learn more about Aramark
Size
248,300 employees
Market Cap
$10.6 billion
Industry
Net Income
-$688.5 million
Founded
1936
5 Year Trend
+2.3%
Revenue
$11.3 billion
NASDAQ

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