IT Project Manager (APPSW)

Drug Enforcement Administration

$110K — $130K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong attention to detail and commitment to quality.
  • Demonstrated customer service skills with experience assessing and fulfilling client needs.
  • Proven decision-making skills in complex situations with varying impacts.
  • Ability to manage and organize information effectively.
  • Excellent interpersonal skills to build effective working relationships.
  • Strong oral communication skills, including presenting complex information clearly.
  • Expertise in technical concepts and problem-solving related to IT.

Responsibilities

  • Administer and manage enterprise-scale forensic IT software projects.
  • Provide expert technical advice to management on IT training.
  • Ensure compliance with security protocols for DOJ and DEA.
  • Serve as the DEA representative in collaboration with other agencies.
  • Coordinate LIMS for network compatibility with laboratory requests.

Benefits

  • Comprehensive benefits package for federal employees.
  • Opportunities for telework and remote work with approval.
  • Support for professional development and growth.
  • Potential recruitment and relocation incentives.
  • Eligibility for various health, retirement, and insurance plans.
Full Job Description
Summary

This position is located in the Drug Enforcement Administration (DEA), Office of Forensic Sciences, Forensic Data Analytics Section (SFI).

This primary purpose of this position is to be the primary liaison between the Office of Forensic Sciences (SF) and the Information Systems Division (TC) and is responsible for the planning, development, and delivery of all SF forensic technology solutions.

Duties

Help

As a IT Project Manager (APPSW), your typical work assignments may include:

  • Administering and managing forensic IT software projects on an enterprise scale for major office or program initiatives of major significance and impact.
  • Providing expert technical advice, guidance, and recommendations to management and other
    technical specialists on critical IT training issues; applying new developments to previously unsolvable problems.
  • Ensuring compliance with security protocols to meet DOJ and DEA requirements.
  • Providing DEA representation to and close liaison and cooperation with principal officials of associated and companion agencies and organizations, both domestic and international, to assist in the accomplishment of DEA forensic sciences programs.
  • Coordinating Laboratory Information Management System (LIMS) to ensure network compatibility with laboratory program requests.


Qualifications

For more information on eligibility requirements see: DEA Employment Eligibility

Applicants must meet all of the required qualification requirements described below by the closing of this announcement.

Basic Qualification Requirements:

  1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  3. Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
  4. Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.
  5. Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations.
  6. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  7. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
  8. Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.
  9. Technical Competence - Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.


AND

Applicants applying for the GS-14 must meet one of the following requirements:

A. Have at least one full year of qualifying specialized experience that is at least equivalent in difficulty and complexity to work performed at the GS-13 grade level. Specialized experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Qualifying specialized experience must demonstrate ALL of the following:1) Serving as the lead technical expert and authority on the design, development, and maintenance of a complex forensic IT network that integrates various technologies under a unified architecture. 2) Developing long-range program goals, budget, objectives, milestones, infrastructure architecture, and plans for integration with existing applications. 3) Analyzing and resolving difficult customer support integration or configuration requests for different platforms, operating systems, applications, and desktop configurations.

Additional information on the position qualification requirements are located in the Office of Personnel Management's (OPM) Qualifications Standards Handbook.

Education

Education requirements do not apply to this vacancy announcement.

Additional information

For reasonable accommodation at the Drug Enforcement Administration, please contact the Human Resources office listed in this announcement.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to similar positions in any Division/Office listed in this announcement. Telework eligibility and security clearance requirements may vary for such similar positions.

Recruitment and/or Relocation Incentives may be considered and approved if the DEA has determined that the position is likely to be difficult to fill in the absence of an incentive and funding for such an incentive is available.

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-yea trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.


Upon completion of your probationary period or trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

If eligible, telework and/or remote work agreements may be permitted with supervisory approval. Please note that any approved remote work arrangement is subject to the locality pay area of the alternative telework worksite.

Expand Hide additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Similar Jobs

More Jobs at Drug Enforcement Administration

More Education, Government & Non-Profit Jobs

Find similar IT Project Manager (APPSW) jobs: