IT Program Manager

Commander, Navy Installations Command

$110K — $130K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of IT program management experience with a focus on student assessments
  • Demonstrable experience in leading large-scale IT projects within educational settings
  • Proven ability to convey technical concepts to non-technical stakeholders
  • Deep understanding of federal laws and regulations governing IT systems
  • Experience with data protection and PII management throughout data life cycles.
  • Knowledge of federal procurement processes and contract management

Responsibilities

  • Lead the development of broad strategies for a major student assessment portfolio
  • Advise leadership on IT design and modernization for educational programs
  • Monitor multiple IT contracts and assess contractors' performance
  • Ensure compliance as Information System Owner for federal IT systems
  • Collaborate with educational leaders to convert business requirements into technical solutions

Benefits

  • Access to a comprehensive federal benefits package
  • Family-friendly work environment with flexible work options
  • Excused leave for parent/teacher conferences and health screenings
  • Recruitment and relocation incentives available
  • Eligibility for student loan repayment programs
Full Job Description
As a IT Program Manager, GS-2210-15, you will be responsible for: 1. Leads the design of a portfolio-wide strategy for a large-scale student assessment portfolio, including test, delivery, and reporting. 2. Serves as senior advisor to National Center for Education Statistics (NCES) and Institute of Education Sciences (IES) leadership and other internal/external stakeholders on all facets of the program of work, including IT program design, implementation, modernization, technology risk(s), and management. 3. Serves as Contracting Officer's Representative (COR) on multiple IT contracts. In conjunction with program leadership, develops project technical specifications, prepares procurement requests, and assists the Contracting Officer (CO) in proposal review, source selection, and other aspects of the procurement process. Post-award monitors the contractor's technical, managerial, and financial performance through on-site inspections, document reviews, and meetings with key personnel. 4. Serves as Information System Owner (ISO) for multiple IT systems, ensuring compliance with federal laws and regulations. Minimum Qualification Requirements: You may meet the minimum qualifications for the GS-15, if you possess the specialize experience. Specialized Experience for the GS-15 One year of experience in either federal or non-federal service that is equivalent to at least a GS-14 performing two (2) out of three (3) of the following duties or work assignments: 1. Experienced in setting organizational priorities and developing road maps for large-scale student assessment IT projects, including collaboration with education leaders and policymakers to translate business needs into technical solutions and clearly explain system features to both technical and non-technical audiences. 2. Experience leading modernization, technology transformation, and technical execution for large-scale student assessment platforms, including IT principles and concepts throughout the system development life cycle. 3. Experience in systematically analyzing the collection, use, sharing, and maintenance of Personally Identifiable Information (PII) and data protection throughout the data life cycle. Knowledge, Skills, and Abilities (KSAs) The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement). 1. Knowledge in planning and executing technology projects for student assessments conducted at scale, such as major national or international data collections. 2. Skills in the technology and delivery of assessments of students' academic knowledge. Partners closely with the IES CTO to shape the IT strategy for modern IT solutions that are scalable and focused on performance, resilience, and security. 3. Ability to serve as senior-level Contracting Officer's Representative (COR) for multiple, IT contracts. 4. Knowledge of inherently governmental functions related to federal information technology system requirements. Basic Experience Requirements Example (IT Specialist GS-15 grade levels), applicants may qualify by meeting or exceeding the minimum proficiency level established for each of the required competencies, in addition to meeting the specialized experience requirement as demonstrated through the assessment of skills. You must possess IT-related experience (paid or unpaid experience and/or completion of specific, intensive training (e.g., IT certification), as appropriate) demonstrating each of the nine competencies listed below. 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (i.e., any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. 4. Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems. 5. Interpersonal Skills-Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations. 6. Oral Communication- Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 7. Problem Solving- Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. 8. Teamwork- Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. 9. Technical Competence- Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. Education Education cannot be substituted for experience for this position and grade level. Additional information Veterans' Career Counseling: If you are a veteran interested in receiving tips on preparing a federal resume and/or how to prepare for an interview, you may email [redacted] to schedule a session with a career counselor ("Veterans Counseling Session" should be placed in the subject line of the email). Student Loan Default: If selected for this position, we will verify that you have not defaulted on any loan funded or guaranteed by the U.S. Department of Education. If you are found to be in default, we will contact you to make arrangements for repayment prior to making an official offer of employment. Suitability and Investigation: If selected for this position, you will be required to complete the Declaration for Federal Employment (OF-306) to determine your suitability for federal employment and successfully complete a pre-appointment investigation/background check. Essential/Non-Essential: This position is considered non-essential for purposes of reporting to work during federal government closures. Financial Disclosure: This position does not require financial disclosure. Bargaining Unit: This position is not included in the bargaining unit. Selections: Agencies have broad authority under law to hire from any appropriate source of eligibles and may fill a vacancy in the competitive service by any method authorized. We may make additional selections from this vacancy announcement within 90 days from the date the selection certificates are issued, should vacancies occur. We may also share selection certificates amongst program offices across the agency. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. As an ED employee, you will also benefit from our family-friendly work environment. As part of our commitment to maintain a work life balance, we offer excused leave for Parent/Teacher Conferences (3 hours); excused leave for annual health screenings (4 hours); and matching leave for community volunteer service. Other flexibilities that may be available to you include alternative work schedules. You may be eligible to receive a recruitment incentive for this position. To receive this incentive payment, you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon. You may be eligible to receive a relocation incentive for this position. To receive this incentive payment, you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon. You may be eligible to participate in the Student Loan Repayment Program as a recruitment incentive for this position. To receive student loan repayments, you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time o

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