Job DescriptionWe are seeking a highly analytical and detail-oriented
IT Process Improvement Analyst with strong
Six Sigma expertise and experience working in the
healthcare industry. This role will be responsible for evaluating, optimizing, and redesigning IT and operational workflows to improve efficiency, reduce waste, enhance quality, and support better patient and provider outcomes. The ideal candidate has a strong mix of process engineering, data analysis, IT systems understanding, and healthcare regulatory awareness.
Key Responsibilities - Analyze current IT and operational processes across clinical, administrative, and technical environments to identify inefficiencies, bottlenecks, and improvement opportunities.
- Lead process improvement initiatives using Lean, Six Sigma, and other continuous improvement methodologies.
- Conduct root-cause analysis (RCA), develop actionable recommendations, and implement solutions that optimize workflows.
- Collaborate with IT, clinical operations, revenue cycle, compliance, and quality teams to standardize and streamline processes.
- Collect, interpret, and present data using dashboards, KPIs, and reports to inform decision-making.
- Facilitate improvement workshops, process mapping sessions, and stakeholder meetings.
- Support change management efforts, training, and communication to ensure adoption of new processes.
- Ensure process improvements comply with healthcare regulations such as HIPAA, HITECH, CMS, and Joint Commission standards.
- Recommend and support technology enhancements (EHR systems, workflows, automation, integrations, etc.).
- Monitor post-implementation results to validate improvements and drive continuous optimization.
Required Qualifications - Bachelor's degree in Information Technology, Healthcare Administration, Business, or related field.
- Six Sigma certification (Green Belt required, Black Belt preferred).
- 3+ years of experience in process improvement, business analysis, or IT workflow optimization.
- Experience in the healthcare industry (providers, payers, health systems, or health tech).
- Strong understanding of healthcare IT systems (EHR/EMR, revenue cycle platforms, clinical applications, etc.).
- Proficiency in process mapping tools (Visio, Lucidchart, Miro) and data analytics tools (Excel, Power BI, Tableau).
- Strong knowledge of workflow optimization, LEAN principles, and continuous improvement best practices.
- Excellent problem-solving, communication, and stakeholder-management skills.
Preferred Qualifications - Master's degree in Healthcare Administration, Informatics, or related field.
- Experience with Epic, Cerner, Meditech, or other major EHR systems.
- Familiarity with ITIL, SDLC, and healthcare quality improvement frameworks.
- Experience with automation tools (RPA), workflow management, or process orchestration technologies.
Job RequirementsRemote
