General Motors

IT Payroll Senior Systems Analyst

General Motors$95K — $115K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Information Systems, Computer Science, Business, Human Resources, Finance, or related field, or equivalent experience
  • Significant experience with payroll systems or enterprise HR technology
  • Proficient in business and systems analysis, requirements gathering, and documentation
  • Experience with system enhancements, production support, and testing
  • Understanding of payroll processes, controls, and compliance workflows
  • Experience collaborating with cross-functional teams, vendors, and leaders
  • Strong analytical and problem-solving skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Excellent written and verbal communication skills

Responsibilities

  • Partner with stakeholders to gather and document payroll system and process requirements
  • Lead analysis for enhancements, regulatory changes, and continuous improvement
  • Translate business needs into functional specifications and process flows
  • Support the end-to-end delivery of payroll system changes
  • Analyze impacts across HR, timekeeping, benefits, and finance processes
  • Troubleshoot complex payroll issues with technical teams and vendors
  • Conduct root cause analysis for production incidents and recommend solutions
  • Coordinate testing activities for payroll-related changes
  • Ensure compliance with internal controls, audit, and security requirements
  • Maintain comprehensive documentation for payroll system processes
  • Identify opportunities for process simplification and data quality improvements
  • Mentor junior analysts and project team members as needed

Benefits

  • Possibility of relocation assistance
  • Hybrid working model with in-office requirements
  • Mentorship opportunities within the team
  • Engagement with diverse stakeholder groups
  • Exposure to various payroll and HR technologies
  • Professional growth in a fast-paced environment
Full Job Description

Job Description

General Motors is seeking a Level 7 Payroll IT Analyst to support the analysis, enhancement, delivery, and ongoing stability of payroll technology solutions. This role partners closely with Payroll, HR, Finance, compliance stakeholders, product teams, vendors, and technical delivery teams to improve payroll systems, enable business process changes, resolve complex issues, and deliver scalable solutions that support accurate and timely pay outcomes.

This position is ideal for a strong functional and technical analyst who can translate business needs into system requirements, lead cross-functional solution design, support implementations and releases, and drive continuous improvement across payroll applications and integrations.

Key Responsibilities

  • Partner with Payroll, HR, Finance, and IT stakeholders to gather, analyze, and document business requirements for payroll systems, processes, integrations, and reporting

  • Lead solution analysis for payroll enhancements, regulatory changes, defect remediation, and continuous improvement initiatives

  • Translate business requirements into functional specifications, process flows, user stories, test scenarios, and implementation plans

  • Support end-to-end delivery of payroll system changes, including requirements clarification, design reviews, testing coordination, release readiness, and production validation

  • Analyze upstream and downstream impacts across HR, timekeeping, benefits, finance, and data integration processes

  • Troubleshoot complex payroll system issues and coordinate resolution with internal technical teams, managed service partners, and software vendors

  • Support root cause analysis for production incidents and recurring defects; recommend preventive actions and durable fixes

  • Coordinate and execute system, integration, user acceptance, and regression testing for payroll-related changes

  • Ensure payroll solutions align with internal controls, audit requirements, security expectations, and compliance obligations

  • Maintain strong documentation for requirements, configurations, support procedures, decision logs, and release artifacts

  • Identify opportunities to simplify payroll processes, improve data quality, reduce manual effort, and enhance user experience

  • Serve as a knowledgeable point of contact for payroll technology capabilities, dependencies, and delivery planning

  • Provide mentoring and guidance to junior analysts and project team members as needed

Required qualifications
  • Bachelor’s degree in Information Systems, Computer Science, Business, Human Resources, Finance, or a related field, or equivalent practical experience

  • Significant experience supporting payroll systems, enterprise HR technology, or related business applications

  • Strong experience in business and systems analysis, requirements gathering, process mapping, and solution documentation

  • Experience supporting system enhancements, production support, defect triage, testing, and release activities

  • Understanding of payroll business processes, controls, data dependencies, and compliance-sensitive workflows

  • Experience working with cross-functional stakeholders, including business teams, technical teams, vendors, and project leaders

  • Strong analytical, problem-solving, and issue-resolution skills

  • Demonstrated ability to manage multiple priorities and deliver high-quality work in a fast-paced environment

  • Strong written and verbal communication skills

Preferred qualifications
  • Experience with enterprise payroll platforms such as Workday Payroll, ADP, UKG/Kronos, SAP Payroll, or equivalent systems

  • Experience with HRIS, timekeeping, benefits, finance, or middleware/integration platforms

  • ETL experience is a plus, including tools and technologies such as DataStage, Spark, and Python

  • Familiarity with incident management, change management, and release management practices

  • Experience with data analysis, reporting, and reconciliation in support of payroll operations

  • Knowledge of audit, compliance, and regulatory requirements affecting payroll technology

  • Experience operating in Agile, product, or hybrid delivery environments

  • Prior experience leading medium-to-large enhancement efforts or workstreams with limited oversight

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. This job may be eligible for relocation benefits.

About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

General Motors Careers

Join the dynamic team at General Motors, a global leader in automotive innovation and technology. At General Motors, we offer unparalleled job opportunities that propel your career forward while contributing to a legacy of engineering excellence.

Work You’ll Do

Embark on a career with General Motors to drive the future of mobility. Our team is dedicated to redefining the automotive landscape through innovation and leadership in electric vehicles and sustainable solutions. By joining us, you will be part of a culture that values diversity, teamwork, and continuous professional growth.

Transform Your Career

General Motors is not just a company; it's a community where you can grow your skills alongside the best in the industry. Our leadership is committed to providing every employee—from interns to senior professionals—with opportunities for career advancement, leadership development, and diversity training.

Innovate and Lead

At General Motors, innovation is at the core of everything we do. From research and development to manufacturing, our teams work collaboratively to lead the industry with cutting-edge technologies and sustainable practices. We encourage our employees to think big and push the boundaries of what’s possible.

Join Our Global Team

As part of our global workforce, you will collaborate with talented individuals who are passionate about shaping the future of transportation. General Motors offers a variety of career paths in engineering, design, IT, marketing, and more. With over 155,000 employees worldwide, our network provides expansive opportunities for networking and professional development.

Internship Programs and Employment Benefits

Start your career journey with a General Motors internship, where you can apply your academic knowledge to real-world projects. Our internships provide a robust foundation in the automotive industry, with mentorship from experienced leaders. Full-time employees enjoy a wealth of benefits, including comprehensive health care, retirement plans, and performance bonuses, ensuring that your hard work is rewarded.

Explore Job Opportunities

Whether you’re a seasoned professional or a recent graduate, General Motors offers positions that leverage your unique skills. Our hiring process is designed to identify and nurture talent, focusing on aligning your capabilities with the right opportunities for growth within the company.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At General Motors, we look for innovative, driven, and solution-oriented team players. Explore the possibilities that await you in a career at General Motors.

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Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ

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