Salary: $115,728.00 Annually
Location : 111 W. Vine Street, P.O. Box 1139, Murfreesboro, TN
Job Type: Full-Time
Job Number:
Department: Information Technology
Opening Date: 07/02/2026
Closing Date: 7/10/2026 4:00 PM Central

DESCRIPTION

General Description
This position oversees the daily operations of the assigned IT area and supports a wide range of technical solutions and systems. The role includes acting as a technical authority and requires leadership and collaboration with internal departments, external partners, vendors, and stakeholders to optimize functions and improve operational efficiencies.
EXAMPLES OF ESSENTIAL DUTIES

Additional Description by Assigned Area
IT Network/Systems Manager - Support:

Provides technical support for daily operations of all City departments, with a focus on resolving hardware, software, and service-related issues. Engages with internal customers, facilitates effective response, and supervises an IT team responsible for support tickets and daily operational support. Coordinates with the IT Director to ensure reporting of service delivery and project status through the IT Governance structure is effective and consistent with City policies for IT authority and network connectivity.
Essential Functions
Must be able to communicate with others in spoken and written English to ensure the safe and efficient operations of the business.
Develops and implements an IT strategic plan through collaboration and information gathering with department leaders to determine IT systems, services, processes, and policies needed throughout the assigned IT area. Manages a technical department responsible for procuring, installing, and maintaining computer hardware, software, products, and supplies necessary to keep computer systems operable. Mentors, advises, and coaches subordinates to build technical proficiency and encourage excellent customer service. Oversee the implementation, operation, and maintenance of applications and network equipment in all assigned IT areas. Advises City leadership, to include the MWRD Director and Water Resources Board if applicable, on the selection of IT solutions to achieve business functions and operational efficiencies.
Develop requests for proposals or invitations to bid for IT-related purchases, including hardware, software, and services. Researches, procures, and implements new technologies. Oversee IT projects and work with hardware and software vendors to ensure cost-effective and efficient implementation.
Ensure assignments and activities of a team or task force are completed within established timelines. Provides technical assistance to resolve issues and problems. Prepares clear and concise written instructions for audiences with varying levels of understanding. Implements network security and conducts intrusion detection, anti-virus, firewall, email filtering, and malware checks where applicable. Maintains definitions for network safety. Conducts and verifies data and system backups and develops processes for backup operations and disaster recovery on all data collection devices to protect the integrity of archived and online files.
Serves as a leader of the IT Governance Committee. Updates the committee on projects, recommends actions, and ensures the City meets applicable compliance requirements.
Management

Oversee the daily operation and act as project manager for the assigned IT area. Develop processes and procedures needed for efficient operations within the assigned IT area. Delegates authority to the appropriate level of decision-making. Ensure consistent training and development throughout the assigned IT area. Prepares the assigned IT area plan for emergency operations.
Budget

Prepares budgets for the assigned IT area and makes recommendations to the IT Director and Department Director where applicable. Monitors and expenditures for the assigned IT area in relation to budgeted amounts.
Personnel

Recommend staffing levels for the assigned IT area, prepare job descriptions, evaluate performance, and administer discipline in accordance with City policies.
Additional Duties

Performs other work as assigned.
Physical Demands

Performs sedentary work that involves walking or standing some of the time and involves exerting up to ten (10) pounds of force on a regular and recurring basis or sustained keyboard operations.
TYPICAL QUALIFICATIONS

Minimum Education and Experience Requirements:

A bachelor's degree in computer information systems or a related field is preferred. An equivalent combination of education, training, and experience may be considered. A minimum of three (3) years of progressive information systems work experience is required.

Special Certifications and Licenses:
Must have a valid driver's license.

CITY OF MURFREESBOROBI-WEEKLY PAYROLL CALENDAR FOR 2026WORK WEEK: SUNDAY - SATURDAY26 PAY DATES
Two Week Pay Cycle
Two Week Pay CycleSTARTENDCHECK DATE
STARTENDCHECK DATE14-Dec-2527-Dec-259-Jan-26
14-Jun-2627-Jun-2610-Jul-2628-Dec-2510-Jan-2623-Jan-26
28-Jun-2611-Jul-2624-Jul-2611-Jan-2624-Jan-266-Feb-26
12-Jul-2625-Jul-267-Aug-2625-Jan-267-Feb-2620-Feb-26
26-Jul-268-Aug-2621-Aug-268-Feb-2621-Feb-266-Mar-26
9-Aug-2622-Aug-264-Sep-2622-Feb-267-Mar-2620-Mar-26
23-Aug-265-Sep-2618-Sep-268-Mar-2621-Mar-263-Apr-26
6-Sep-2619-Sep-262-Oct-2622-Mar-264-Apr-2617-Apr-26
20-Sep-263-Oct-2616-Oct-265-Apr-2618-Apr-261-May-26
4-Oct-2617-Oct-2630-Oct-2619-Apr-262-May-2615-May-26
18-Oct-2631-Oct-2613-Nov-263-May-2616-May-2629-May-26
1-Nov-2614-Nov-2625-Nov-2517-May-2630-May-2612-Jun-26
15-Nov-2628-Nov-2611-Dec-2631-May-2613-Jun-2626-Jun-26
29-Nov-2612-Dec-2623-Dec-26
HOLIDAYS - 2026
HolidayMonthDayDay of WeekNew Years DayJanuary1ThursdayMartin Luther King DayJanuary19MondayPresident's DayFebruary16MondayMemorial DayMay25MondayJuneteenthJune19FridayIndependence DayJuly 4th (Observed July 3rd)3FridayLabor DaySeptember7MondayVeterans DayNovember11WednesdayThanksgiving DayNovember26ThursdayDay after ThanksgivingNovember27FridayChristmas EveDecember24ThursdayChristmas DayDecember25Friday
Use the link below to check out our benefits!
01

Do you possess a diploma from an accredited high school or GED equivalent?

• Yes
• No

02

Do you have a bachelor's degree in computer information systems or a related field? An equivalent combination of education, training, and experience may be considered.

• Yes
• No

03

Do you have a minimum of three (3) years of progressive information systems work experience?

• Yes
• No

04

Do you possess a valid driver's license?

• Yes
• No

Required Question