IT Manager / System Enablement Manager
Location: Scottsdale Salary: $100,000 - $110,000
Industry: Information Technology / Computer & Network Security
Job Category: IT - System Integration
Position Overview
We are seeking an experienced System Enablement Manager / IT Manager to lead enterprise system adoption and enablement initiatives across the organization.
This role will focus heavily on: Salesforce enablement User adoption strategies Cross-functional collaboration Technical training & process optimization Deployment support and governance
The ideal candidate will have strong experience leading enablement programs, managing teams, and driving successful system rollouts in enterprise environments.
Key Responsibilities
Manage Enablement Support Lead virtual and onsite enablement support teams Support system deployments through: Training delivery Readiness assessments Hypercare support
Hands-on user guidance Content development Drive Salesforce Adoption & User Enablement Define and execute enterprise system enablement roadmap Implement Salesforce-native tools including: In-App Guidance Guidance Paths Salesforce
Knowledge Improve system compliance and user experience
Establish and track enablement KPIs Cross-Functional Collaboration & Governance Partner with business and technical stakeholders Coordinate enablement efforts aligned with organizational initiatives
Establish governance processes for: Content lifecycle management Change management Release management User communications Process Improvement & Continuous Improvement
Collaborate with business teams to align system enhancements with operational needs
Work closely with Salesforce development and release teams
Support smooth rollout of new system features and enhancements
Required Qualifications
Bachelor's Degree preferred OR 5+ years of combined experience in enablement, technical training, or related roles 5+ years of progressive experience managing:
People Processes Enterprise enablement initiatives
Strong experience with Salesforce ecosystem and user enablement strategies
Experience supporting enterprise-wide system rollouts and adoption initiatives
Excellent communication, leadership, and stakeholder management skills
Ideal Candidate
The ideal candidate is a strong people leader with experience driving enterprise system adoption and user enablement in fast-paced operational environments.
Candidates with backgrounds in: Salesforce Enablement Technical Training Change Management System Integration Enterprise Application Support will be highly preferred.
