IT Manager (Epicor ERP)

Rubbercraft is seeking an IT Manager to lead the implementation of our new Epicor ERP system and serve as a strategic technology partner to the business. This role will initially focus on delivering a successful ERP implementation and will transition into ownership of ongoing IT operations, Epicor administration, business intelligence, reporting, and continuous process improvement.

This is a highly visible leadership role that partners closely with executive leadership to modernize business systems, improve operational efficiency, and deliver data-driven insights across the organization.

Job Responsibilities

Epicor ERP Implementation

• Lead the end-to-end implementation of Epicor ERP across the organization.
• Develop and manage the project roadmap, timeline, budget, and implementation resources.
• Coordinate internal stakeholders, consultants, and Epicor implementation partners.
• Manage testing, data migration, cutover planning, go-live activities, and post-implementation stabilization.
• Identify and mitigate project risks while ensuring successful delivery.
• Lead change management, user training, and adoption initiatives.
• Drive business process improvements across Manufacturing, Finance, Supply Chain, Engineering, Sales, Customer Service, and Quality.

IT Leadership & ERP Administration

• Serve as the primary administrator for the Epicor ERP system following implementation.
• Manage day-to-day IT operations, infrastructure, vendor relationships, and technology support.
• Develop and execute an IT strategy aligned with business objectives.
• Lead ongoing ERP enhancements, system optimization, and continuous improvement initiatives.

Reporting & Business Intelligence

• Develop executive dashboards and KPIs that provide meaningful business insights.
• Create and maintain business intelligence solutions utilizing Epicor BAQs, SQL, SSRS, Power BI, and other reporting tools.
• Develop self-service reporting capabilities for business users.
• Automate recurring operational and financial reports.
• Support manufacturing, inventory, quality, supplier, customer, and financial reporting.
• Ensure enterprise data integrity and reporting accuracy.

Cybersecurity & Compliance

• Support cybersecurity initiatives and IT governance.
• Maintain IT controls supporting Controlled Unclassified Information (CUI) requirements.
• Partner with internal stakeholders to maintain user access controls, data governance, and security best practices.

Qualifications

Education

Bachelor's degree in Information Technology, Business, Engineering, Project Management, or a related field preferred. Equivalent combinations of education and experience will also be considered.

Experience

• 7+ years of ERP implementation and/or ERP administration experience.
• 3+ years leading enterprise software implementation projects.
• Strong understanding of manufacturing business processes.
• Excellent project management, communication, and stakeholder management skills.

Preferred Qualifications

• Epicor ERP implementation and/or administration experience.
• Manufacturing experience within aerospace, defense, medical device, or other regulated industries.
• Experience with SQL Server, Epicor BAQs, BPMs, SSRS, Power BI, REST APIs, Microsoft 365, and Azure.
• Experience supporting CUI environments, NIST SP 800-171, and/or CMMC compliance.
• PMP and/or ITIL certification preferred.

Success Measures

• Successfully deliver the Epicor ERP implementation on time and within budget.
• Establish stable ERP operations with high user adoption.
• Develop executive dashboards and reporting that improve business decision-making.
• Maintain reliable IT operations while driving continuous process improvements and supporting a secure technology environment.

Benefits:

At Rubbercraft, we recognize how important your career and benefits are to you and your family. We offer a full suite of benefits, including medical, dental, vision, short and long-term disability coverage, accident insurance, critical illness insurance, basic and supplemental life insurance, employee assistance plan, retirement savings and matching, and other developmental opportunities. We are committed to supporting the way you live and work.