Information Technology Manager
Coastal Orthopedics | Full-Time | Exempt | OnsiteThis position is responsible for the strategy, performance, security, and reliability of our technology environment while partnering with leadership, physicians, employees, and external technology vendors. The IT Manager will play a key role in ensuring our systems support exceptional patient care, efficient operations, cybersecurity, and continued growth across all three locations.
What You'll Do
- Provide onsite IT leadership and oversight across three Coastal Orthopedics clinic locations.
- Lead the strategy, performance, security, and reliability of all IT systems and infrastructure.
- Serve as the primary liaison between Coastal Orthopedics and our Managed Service Provider (MSP).
- Develop and execute the organization's technology roadmap and IT initiatives.
- Manage network, server, telephony, cybersecurity, backup, and disaster recovery systems.
- Evaluate emerging technologies, including AI solutions, to improve clinical and operational workflows.
- Oversee IT vendors, budgets, hardware/software procurement, and asset management.
- Support EHR, imaging, and healthcare technology integrations.
- Ensure compliance with HIPAA and all applicable healthcare regulations.
- Provide technology guidance and support to executive leadership and physician stakeholders.
- Identify opportunities to improve systems, workflows, efficiency, and the overall technology experience for employees across all locations.
What We're Looking For
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field (or equivalent experience).
- 3+ years of IT leadership or management experience.
- Strong expertise in network administration, cybersecurity, cloud/virtualized environments, Microsoft 365, VoIP, and enterprise infrastructure.
- Proven project management and vendor management skills.
- Ability to communicate technical concepts effectively to non-technical stakeholders.
- Strong organizational, problem-solving, and customer-service skills.
- Healthcare IT experience preferred.
- Ability to work onsite and travel between three clinic locations as needed.
Preferred Experience
- EHR, imaging systems, HL7/API integrations, and healthcare data systems.
- SQL reporting and workflow optimization.
- AI technologies, automation, and process improvement initiatives.
- Relevant certifications such as Microsoft, ITIL, SonicWall, or NextGen.
This is an onsite position with responsibility for supporting and overseeing IT operations across three clinic locations. On-call availability (24/7 rotation) and occasional travel between locations are required.Join Coastal Orthopedics and help shape the future of healthcare technology while making a meaningful impact on the teams and patients we serve.
