IT Infrastructure Engineer

E Tech Group

$70K — $95K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, IT, or related field or relevant experience
  • Core experience with Active Directory, MS Operating Systems, VMware, and backup systems
  • Familiarity with support ticketing systems for end-user requests
  • Experience with email security platforms like Microsoft Defender for Office 365 or Proofpoint
  • Knowledge of security best practices and hardening guidelines
  • Collaborative attitude with a focus on teamwork

Responsibilities

  • Administer and maintain Active Directory, including health checks and migrations
  • Manage identity and access in Microsoft Entra ID, focusing on conditional access and MFA enforcement
  • Administer Microsoft Windows Server and Client OS, handling patching and scripting
  • Build and maintain VMware vSphere/ESXi environments, ensuring optimal performance
  • Manage backup and recovery for on-prem, virtual, and cloud workloads
  • Apply security best practices across systems
  • Respond to end-user requests and manage queues within the support ticketing system
  • Serve as an escalation point for service desk technicians
  • Evaluate emerging technologies and recommend system improvements
  • Support IT department and business objectives as needed

Benefits

  • 401k with match and prompt enrollment for full vesting
  • Immediate enrollment into Medical, Dental, and Vision benefits
  • Generous paid time off including vacation, holidays, and family leave
  • Commitment to training and continuing education for career advancement
  • Culture that emphasizes learning and growth opportunities
Full Job Description
We're seeking for a hands-on IT Infrastructure Engineer to help keep our IT environment secure, stable, and running smoothly. In this role, you'll support and maintain our Microsoft 365 and on-premises infrastructure, administer identity and endpoint security platforms, manage virtualization and backup systems, and partner with the broader IT team to deliver reliable service to end users across the business. We value someone who takes full responsibility for outcomes, follows through on issues from start to finish, and can independently prioritize and manage their work in a fast-moving environment. This is a great opportunity for someone who enjoys variety, solving problems, and working across a wide range of modern technologies.

You will:
  • Administer and maintain Active Directory (users, groups, GPOs, OUs, DNS, replication), including health checks, schema/structure cleanups, and migrations as needed.
  • Manage identity and access in Microsoft Entra ID (Azure AD), including conditional access, MFA enforcement, role assignments, and hybrid identity sync, and zero trust access models.
  • Administer Microsoft Windows Server and Client operating systems, including patching, hardening, GPO development, PowerShell scripting, and lifecycle management.
  • Build, configure, monitor, and maintain VMware vSphere/ESXi environments including host setup, cluster health, VM provisioning, snapshots, resource optimization, and capacity planning.
  • Manage backup and recovery operations across on-prem, virtual, and cloud workloads, including lifecycle management and recovery validation.
  • Apply security best practices and hardening guides across systems and services.
  • Work within the support ticketing system to respond to end-user requests, manage queues, and meet SLAs.
  • Serve as an escalation point for service desk technicians, providing mentorship and knowledge transfer.
  • Continuously evaluate emerging technologies and recommend improvements to systems, security posture, and operational efficiency.
  • Perform other duties as assigned in support of the IT department and business objectives.
  • Be an ambassador who embodies our Core Values, prioritizing the success of E Tech Group, our clients, and the professional development of our associates.


You have:
  • Bachelor's degree in Computer Science, Information Technology, or a related field - or equivalent relevant work experience.
  • Core Technical experience with Active Directory, MS Operating Systems, VMware, and backup systems (cloud, Windows, Linux, and virtual workloads).
  • Experience working within a support ticketing system - responding to end-user requests and supporting the team with escalations.
  • Email security platforms such as Microsoft Defender for Office 365, Proofpoint, or similar.
  • Familiarity with security best practices and hardening guidelines.
  • A DNA comprised of collaboration and teamwork.


You may have:
  • Scripting experience (PowerShell, Bash) for automation and reporting.
  • Familiarity with vulnerability management tools and patch management processes.
  • Endpoint security platforms such as EDR/XDR solutions.


Benefits & Perks:
  • 401k + match + prompt enrollment. E Tech Group employees are 100% vested upon entry.
  • Prompt enrollment into Medical, Dental, and Vision benefits.
  • Generous paid time off that includes paid vacation, paid holidays, paid family leave and sick time off.
  • Learning and growth are key parts of the E Tech culture. We provide you with training and continuing education from day one, so you can advance your career. As an E Tech associate, you can unlock your greatest potential through challenges and opportunities.


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