Provides daily ongoing deployment, configuration, support, administration, maintenance and technical solutions to various technology components that make up the IT Infrastructure environment.
JOB RESPONSIBILITIES:
As a member of the Enterprise network team a candidate will be expected to participate in both project related work as well as day to day operational support.
Provide general support across multiple network environments, including campus, data center, and WAN.
Provide firewall support to include day to day troubleshooting of connectivity requests and VPN tunnels
Complete after hours changes as needed
Participate in a 24x7 on-call rotation.
Willingness to work on site to support Campus network environments.
Work with multiple customers, stakeholders, and system owners to produce requirements, determine feasibility, analyze cost/benefits requirements, and recommend design solution options.
Provide training and technical support for users with varying levels of IT knowledge.
Compensation Range for this Role: $79,000-$127,000 CAD (based on experience)
This role has a hybrid work requirement of 2 days minimum in office per week.
Additionally, this position requires the successful completion of a Government of Canada Reliability Clearance (PERC) as a condition of employment. Candidates must be eligible to obtain and maintain the required clearance throughout their employment.
EDUCATION:
EXPERIENCE:
This position is for someone with 5-7 years of network and security experience working a variety of network areas, to include the following disciplines: routing/switching, data center, wireless, security, VPN, collaboration, virtualization, disaster recovery/high availability, acceleration technologies, and cloud provider/services.
COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:Strong analytical and problem solving skills.
Strong oral and written communication skills.
Ability to work well within a team
Ability to work well with technical and non-technical clients.
Familiar with NIST standards and controls.
Intermediate system and programming knowledge of:
Cisco ISR and ASR Routers
Cisco Catalyst and Nexus Switches
Next Generation Firewalls (Palo Alto)
Campus Network Design
Cisco Wireless LAN Controllers and Access Points
NAC/Cisco Identity Services Engine (ISE)
Network Load Balancing (F5)
SD Wan Technologies
Routing Protocols: BGP / OSPF / EIGRP
First Hop Redundancy Protocols: HSRP / VRRP / GLBP
VRF implementation and design
VSS and VPC technologies
MPLS WAN infrastructure
IPSEC VPN Tunnel design, implementation, and support
User VPN (Palo Alto Global Protect)
IPS, IDS, SSL Decryption, and URL Filtering
Enterprise QOS
IPv4 and IPv6 addressing
Scripting and Network Automation (Python, VBscript, Powershell)
Experience in maintaining network monitoring systems
Experience in taking and reading network packet captures
Familiarity with AWS infrastructure (VPC's, Security Groups, Direct Connect)
Familiarity with supporting multi-cloud environments (Azure, GPC, etc)
This position is for an existing vacancy within our organization.
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: Benefits & Perks - Nelnet Inc.
