Enbridge Inc

IT ERP Sustainment Specialist

Enbridge Inc • $115K — $145K *
Calgary, AB T1Y 7M8In-Person
Information Technology
5 - 7 years of experience
Reposted Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Finance, Accounting, or Information Systems (or equivalent) with 6+ years in financial operations and systems support.
  • Hands-on experience with Oracle Fusion Cloud Financials, particularly AP and Procure-to-Pay processes.
  • Strong knowledge of ITIL/service management practices, including incident and problem management.
  • Experience with automation, analytics, or AI tools to enhance processes.
  • Excellent communication skills for effective collaboration across teams.
  • Expertise in budgeting, forecasting, and data integration.
  • Strong analytical skills focused on continuous improvement.

Responsibilities

  • Provide daily support for Oracle AP and Procurement processes, enhancing system monitoring.
  • Manage and resolve incidents and service requests according to SLAs and ITIL v4 processes.
  • Perform root cause analysis on persistent issues and implement data-driven solutions.
  • Identify automation and AI-driven enhancements to streamline processes.
  • Monitor key process metrics to find efficiency and performance improvements.
  • Maintain configuration for AP & PO modules to align with business and control standards.
  • Collaborate with teams to implement changes that enhance efficiency and user experience.

Benefits

  • Flexible benefits program allowing custom coverage for health, dental, insurance, and disability.
  • Paid maternity and parental leave with significant time off for birth-giving and eligible parents.
  • Retirement savings plans with company stock options.
  • Generous paid time off/vacation/sick days along with personal days and holidays.
  • Employee and Family Assistance Program available for support.
  • Wellness Program to promote physical, mental, social, and financial well-being.
  • FlexWork hybrid model offering flexibility to work from home or adjust work schedules.
Full Job Description
Posting End Date:
July 27, 2026

Employee Type:
Regular-Full time

Union/Non:
This is a non-union position

Specialist IT ERP Sustainment to provide functional expertise in Oracle Fusion Cloud Procure-to-Pay processes. This role plays a key part in ensuring reliable, compliant, and efficient invoice-to-pay operations while driving continuous improvement. You will collaborate closely with Accounts Payable, Finance, and IT teams to support daily operations and enhance system performance.

What You Will Do:
  • Provide daily functional support for Oracle AP and Procurement processes (invoicing, approvals, payments, purchase orders, and receiving) while strengthening system monitoring and alerting capabilities.
  • Manage and resolve incidents and service requests in alignment with SLAs and ITIL v4 processes (Incident, Problem, and Change Management).
  • Perform root cause analysis on recurring issues and implement proactive solutions using trend insights and data-driven problem management practices.
  • Identify and deliver automation and AI-driven enhancements (e.g., RPA, predictive analytics) to streamline processes and reduce manual effort.
  • Monitor key process and system metrics to identify opportunities for increased efficiency, improved controls, and enhanced performance.
  • Maintain AP & PO module configuration (payment terms, matching rules, tax settings, approval workflows) aligned with business requirements and financial control standards.
  • Work with AP and Finance teams to gather requirements, translate them into functional solutions, and implement changes that improve efficiency, compliance, and user experience.
  • Coordinate testing and UAT for enhancements and quarterly cloud updates, ensuring changes meet business needs and do not disrupt integrated processes.
  • Maintain up-to-date documentation and assist in training users, promoting ITSM/ITIL-aligned, proactive system management practices.


Who You Are:
  • Bachelor's degree in Finance, Accounting, or Information Systems (or equivalent) with 6+ years of experience in financial operations and systems support.
  • Hands-on experience with Oracle Fusion Cloud Financials (AP and Procure-to-Pay), including, 2/3-way matching, payment workflows, monitoring & alerting design (observability), ITIL v4, and AIOps/automation.
  • Strong knowledge of ITIL/service management practices, including incident and problem management, along with monitoring and alerting concepts.
  • Demonstrated experience leveraging automation, analytics, or AI-enabled tools to improve processes and decision-making.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across technical and business teams.
  • Strong expertise in budgeting and forecasting processes, data integration, and system monitoring/alerting practices.
  • Strong analytical and problem-solving capabilities, with a focus on continuous improvement and operational excellence.
  • A self-motivated professional who can manage competing priorities while delivering high-quality results in a fast-paced environment.


Working Conditions:
  • Typical office environment, some business travel may be required as needed.


Salary Ranges from $115,000 - $145,000 CAD for Ontario locations based upon candidate's experience, skills, and internal equity.

Benefits:
  • A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance and disability.
  • A paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event.
  • Valuable retirement savings plans, including a savings plan with company stock as an investment option.
  • Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays.
  • An Employee and Family Assistance Program.
  • A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being.
  • Enbridge's FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays, opt for a compressed work week schedule, or have flexible start and end times. Role requirements determine your eligibility for each option.


About Enbridge Inc

Enbridge Inc Careers

Join the dynamic team at Enbridge Inc, a leader in energy delivery, and be part of a company that values innovation, leadership, and diversity. At Enbridge Inc, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a future-focused industry leader.

Work You’ll Do

At Enbridge Inc, every position plays a crucial role in our mission to safely and reliably deliver the energy people need and want. Here, your career will flourish as you work alongside over 11,000 professionals, each committed to making a positive impact through their skills and dedication.

Explore Our Job Opportunities

Whether you're seeking an entry-level position or a more senior role, Enbridge Inc offers a range of employment opportunities across various disciplines. Our team is constantly growing, and we are always on the lookout for passionate, creative, and solution-driven team players.

Internship Programs

Kickstart your career with Enbridge Inc’s internship programs. Gain invaluable industry experience, develop your professional skills, and network with experts. Our internships provide a solid foundation for building a successful career in the energy sector.

Professional Growth and Development

Enbridge Inc is committed to the professional development of its employees. With comprehensive training programs, including leadership development and diversity training, we ensure that our team is equipped for success in a rapidly evolving industry.

Benefits and Culture

Choosing a career at Enbridge Inc means more than just employment. It means being part of a culture that promotes health, well-being, and balance. Enjoy competitive benefits, a supportive network, and opportunities to engage in meaningful work that contributes to a sustainable future.

Innovation and Leadership

Drive innovation and lead industry transformation with Enbridge Inc. Our collaborative environment encourages new ideas and solutions that enhance efficiency and effectiveness. Be at the forefront of the energy sector with a company that embraces change and values leadership.

Join Our Team

Ready to advance your career at Enbridge Inc? Explore the positions available that match your skills and interests. We are hiring individuals who are curious, enthusiastic, and ready to make a difference.

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Apply Now

Your future at Enbridge Inc starts here. Submit your resume, prepare for your interview, and join a team that’s dedicated to excellence and innovation in the energy sector. Discover how your career can thrive at Enbridge Inc, where every job is a step towards a sustainable future.

SEARCH ENBRIDGE INC JOBS

Join Enbridge Inc and be part of a company that is not just about filling positions but about fostering a community of innovation and leadership. See what exciting and rewarding opportunities await you in our diverse and growing team.
Learn more about Enbridge Inc
Size
10,900 employees
Market Cap
$78.9 billion
Industry
Energy & Utilities
Founded
1949
5 Year Trend
+6.4%
NASDAQ
ENB
* Ladders Estimates
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