Role SummaryThe Principal Technical Functional Analyst serves as the design authority and senior technical/functional analyst for LN, PLM and EAM platforms. This role ensures end-to-end solution integrity, strategic alignment between business objectives and IT capabilities, and long-term sustainability of the ERP roadmap.
This position, which collaborates with the VP of Information Technology, focuses on aligning standard ERP functions with business needs while keeping customizations to a minimum. The role bridges business process owners, ERP delivery team, and external vendors.
Core Purpose- Ensure the ERP and supporting systems enables business strategy, operational efficiency, and scalability-not merely system stability.
- Provide guidance on ERP and supporting systems configuration, integration, security, and limited customization to support enterprise objectives
- Own and govern ERP and supporting systems design decisions across modules, integrations, data, and technical architecture
- Protect long-term maintainability, upgradeability, and value realization of enterprise systems
Key ResponsibilitiesBusiness & Process Leadership- Lead or oversee cross-functional process analysis and requirements definition across Finance, Procurement, Manufacturing, Supply Chain, and related domains
- Work with business process owners to embrace standard system functionality to provide successful outcomes, process harmonization and enterprise consistency.
- Act as a trusted advisor to business leaders on how to utilize systems capabilities
OwnershipDDefine and govern the ERP solution blueprint, including:
- Core modules and functional scope
- Integrations and middleware
- Security roles and access controls
- Technical and environment architecture
- Work with VP of IT to approve configuration approaches, custom developments, extensibilities, and integrations to ensure architectural integrity and upgrade readiness
- Establish ERP design standards and guardrails
Implementation & Lifecycle Governance- Oversee ERP and supporting systems implementations, upgrades, and major enhancements to ensure alignment with the enterprise requirements, budget, and risk profile
- Lead the effort to set standards for:
- Testing strategy and quality assurance
- Data migration and data quality
- Cutover and go-live readiness
- Post-deployment hypercare and stabilization
- Ensure lessons learned are incorporated into future releases and roadmap planning
Stakeholder & Vendor Management- Serve as a translator between business stakeholders and technical teams
- Lead the conversations providing clear direction to system integrators and software vendors, validating recommendations against enterprise standards and business priorities
- Influence roadmap decisions with ERP and supporting systems vendors while protecting organizational interests and architectural integrity
Governance, Risk & Continuous Optimization- Influence ERP and supporting systems design authorities, architecture review boards, and change governance
- Control what enters the ERP and supporting systems backlog and what proceeds to build and deployment
- Monitor ERP and supporting systems adoption, system performance, data quality, and business value realization
- Involvement in continuous improvement initiatives across processes, controls, reporting, and automation
Typical Skills & ExperienceRequired- Cross-functional business process expertise across multiple ERP domains
- Hands-on experience with at least one major ERP platform (e.g., SAP, Oracle, Dynamics 365, NetSuite, Infor LN)
- Strong technical literacy, including:
- Integrations and middleware
- Data migration and master data governance
- Security roles and controls
- Environment strategy and release management
- Performance and upgrade considerations
- Ability to lead teams and influence stakeholders while guiding delivery teams
- Experience managing conflict between local business needs and global enterprise standards
Preferred- Experience serving as ERP design authority or enterprise solution architect
- Background in manufacturing or asset-intensive industries
- Experience leading multi-year ERP roadmaps and large-scale transformations
