About the Role We're hiring an IT Engineer to own Hark's internal IT infrastructure end-to-end. That means device management, identity and access, onboarding/offboarding, and the day-to-day support that keeps the team running. You'll be the person who makes sure everything just works - and when it doesn't, you fix it fast.
In this high-ownership, hands-on position, you will be responsible for building systems from the ground up, implementing automation where possible, and serving as the primary technical resource for the entire team.
Responsibilities- Own the full employee device lifecycle: provisioning, MDM enrollment (Kandji), configuration, and offboarding.
- Manage identity and access across Hark's SaaS stack (Okta/SSO, Google Workspace, and more).
- Build and maintain onboarding/offboarding workflows - automate wherever possible.
- Provide responsive, high-quality support to employees across hardware, software, and access issues.
- Maintain least-privilege access controls and contribute to Hark's security posture.
- Identify and eliminate repetitive manual work through scripting and automation.
Requirements- 2-5 years of IT experience in a startup or fast-moving tech environment.
- Hands-on experience with modern Mac fleet management (Kandji or Jamf).
- Familiarity with SSO and identity management (Okta or similar).
- Strong troubleshooting instincts - you can debug a broken enrollment or access issue without a runbook.
- Excellent communication and a service mindset; you're the person the team trusts to get things done.
- Ability to write basic scripts to automate repetitive tasks (Bash, Python, or similar).
Bonus Qualifications- Experience at a Kandji/Jamf shop or as a Kandji/Rippling alumni.
- Background at a startup that built IT from scratch
- Familiarity with least-privilege provisioning and access review processes.
CompensationThe US base salary range for this full-time position is between $100,000 - $180,000 annually.
The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.
