Job SummaryThe IT Engineer - Data Center supports enterprise data center infrastructure, operations, and modernization efforts across SHI
environments. This role requires hands-on infrastructure expertise, technical troubleshooting, documentation, vendor coordination, and cross-functional execution across server hardware, virtualization, monitoring, power, cabling, inventory management, compliance, and operational reliability.
This position is required to report to the Somerset, NJ location on a hybrid basis.
Role DescriptionThis role helps bridge implementation planning, operational requirements, and long-term supportability for critical data center systems.
- Support enterprise data center infrastructure across SHI facilities by maintaining server hardware lifecycle processes, rack and row organization, cabling standards, asset accuracy, environmental monitoring, and operational readiness.
- Contribute to data center modernization initiatives involving Data Center Expert, Sunbird, PDU infrastructure, rack inventory, environmental alerting, device licensing, and power visibility to improve monitoring, capacity awareness, and infrastructure supportability.
- Partner with infrastructure, networking, facilities, compliance, project management, purchasing, and vendor teams to coordinate technical requirements, resolve blockers, track deliverables, and move infrastructure projects forward.
- Translate hands-on operational requirements into actionable implementation plans, technical documentation, inspection records, support procedures, and process improvements that increase repeatability and reduce dependency on tribal knowledge.
- Provide practical infrastructure insight during planning discussions by identifying implementation risks, support challenges, monitoring gaps, and operational considerations that influence long-term solution success.
Behaviors and Competencies- Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.
- Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty.
- Self-Motivation: Can identify personal or professional growth opportunities, propose self-improvement strategies, and take action without explicit instructions.
- Teamwork: Can work effectively in a team, contributing ideas and effort, and respecting the contributions of others.
- Analytical Thinking: Can apply critical thinking to analyze data, identify patterns, and make basic inferences.
- Detail-Oriented: Can identify errors or inconsistencies in work and make necessary corrections.
- Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities.
- Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.
- Initiative: Can identify opportunities for improvement, propose solutions, and take action without explicit instructions.
- Technical Troubleshooting: Can identify complex technical issues, propose solutions, and take action to resolve them without explicit instructions.
Skill Level Requirements- Ability to simplify and effectively communicate complex problems to stakeholders across various functions and levels. - Intermediate
- Expertise in leveraging cloud-based platforms and services to build, deploy, and manage applications and data on the internet - Intermediate
- Experience in managing and maintaining computer systems and networks to ensure optimal performance and security. - Intermediate
- Familiarity with tools such as Puppet, KernelCare, Tenable, and/or Tanium for automating and managing cloud environments. - Intermediate
- Understanding of directory services such as Active Directory and LDAP for efficient user and resource management. - Intermediate
- Ability to implement and manage DevOps practices, including continuous integration, continuous delivery, infrastructure as code, and monitoring to enhance the collaboration between development and operations teams preferred - Intermediate
Other Requirements- Completed Bachelor's Degree in Computer Science or a related field, or relevant work experience required
- CCNA certification is required upon hire, or must be obtained within six months of starting the role.
- 5+ years of experience supporting enterprise networking environments, with hands-on experience in DNS, DHCP, and/or IPAM.
Preferred- CCNP or equivalent advanced networking certification
- Experience designing and supporting enterprise-scale DDI architectures.
- Familiarity with automation and scripting (e.g., PowerShell, Python, APIs) to improve operational efficiency.
- Experience contributing to platform standardization, service catalogs, or reference architectures.
- Experience supporting hybrid environments across on-premises, data center, and cloud-connected networks.
The estimated annual pay range for this position is $70,000 - $125,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
