Summary

This position is located in the Department of Homeland Security (DHS), Office of the Chief Readiness Support Officer (OCRSO).

The primary purpose of this position is to identify, collect, and analyze data, performing data extracts, conducting analysis, briefing results to stakeholders, and generating reports using visual applications and analytical software tools.

Non-BU: This is a non-bargaining unit position.

Duties

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As a IT Data Analyst, GS-2210-13, your typical work assignments may include:

• Conducts complex quantitative and qualitative analyses of enterprise-wide mission support, logistics, asset, and sustainability data to evaluate program effectiveness, identify trends and reporting disparities, assess data quality, and recommend data-driven courses of action for OCRSO, MGMT, DHS Components, and senior leadership.
• Uses CAPSIS business intelligence and data management tools, including Oracle Database, Informatica Power Center, OBIEE, Tableau, ESRI Portal, and SQL, to query, normalize, integrate, analyze, visualize, and report data from DHS and external source systems.
• Leads data stewardship activities by developing data plans, standards, procedures, and accountability methods to improve the collection, reliability, accuracy, accessibility, security, consistency, and timeliness of OCRSO data across source systems, datasets, and business functions.
• Coordinates functional and technical requirements throughout the systems development lifecycle by working with program owners, policy owners, IT system owners, developers, and users to document business processes, define user needs, develop user stories, evaluate test scenarios, identify integration opportunities, and support application development and enhancement.
• Prepares reports, briefings, dashboards, training materials, and ad hoc data products for internal and external stakeholders, including Congress, auditors, Departmental leadership, Directorate leadership, OCRSO, MGMT, and DHS Components; verifies and validates report outputs with stakeholders and presents findings and recommendations to senior officials.

All DHS-HQ announcements have a 5 business day open period due to the number of applications received. This announcement will be open for 5 business days OR until the first 100 applications have been received, whichever happens first.

View common definitions of terms found in this announcement: Common Definitions.

Requirements

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Conditions of employment

• You must be a U.S. citizen to apply for this position.
• Males born after 12/31/1959 must be registered for Selective Service.
• You must successfully pass a background investigation.
• You must submit to a pre-employment drug test.
• You may be required to serve a one-year probationary period.
• Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
• You will be required to complete an OGE 450, Confidential Financial Disclosure Form.

Qualifications

Applicants can meet the minimum qualification through certification, licensure, registration(s), or A substantial record of experience, achievement, and publications that demonstrate eminence in the appropriate profession/technical field or evidence in their resume of the below competencies.

Basic Qualification

Individuals must have IT-related experience demonstrating each of the competencies listed below.

• Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
• Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
• Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.
• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations.
• Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
• Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.
• Technical Competence: Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

MINIMUM QUALIFICATIONS

Specialized Experience:

You qualify for the GS-13 grade level if you possess one year of specialized experience, equivalent to the GS-12 grade level in the Federal government, performing duties such as:

1. Designs, develops, and delivers analytical objects and reports using mathematical and statistical analysis using business intelligence technologies.
2. Formulates studies, summaries, and substantive analysis utilizing source date collection systems.
3. Works with program and policy owners to translate business processes into systems and data requirements; AND
4. Conducts data quality and completeness

Substitution of education in lieu of specialized experience may not be used for this grade level.

All qualifications and eligibility requirements must be met by the closing date of the announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Education

There is no substitution of education for experience for this position.

Additional information

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here:https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.