Summary

This position is located in the Defense Information Systems Agency, Capability and SVCS Requirement Office (CFJ2) at Ft. Meade, MD.

**This Job Opportunity Announcement is using an additional online assessment tool to evaluate applicants. Please review the HOW YOU WILL BE EVALUATED, REQUIRED DOCUMENTS, HOW TO APPLY and NEXT STEPS sections below for instructions.

Duties

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• Employs broad comprehensive knowledge of emerging technologies enterprise information technology architecture, customer business processes, organizational plans, and resource requirements in accomplishment of assigned projects.
• Applies expert skill and knowledge of customer service and knowledge management support concepts, technologies, methods, and procedures for incorporation into enterprise concept of operations.
• Develops and maintains strategic plans, policy assessments and recommendations, cost analyses, specification documents, various studies, and information technology budget inputs for customer service-related programs.
• Establishes metrics to measure and evaluate systems performance and total cost of ownership from the enterprise program perspective.
• Develops standards and criteria for performance management, capacity management, configuration management, change management, content management, knowledge management, problem management, security management, and quality management.

Requirements

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Conditions of employment

• Must be a U.S. Citizen or National
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
• Registered for Selective Service (males born after 12-31-1959)
• Time after Competitive Appointment: Candidates must have served 3 months after latest competitive appointment in the Federal service.
• Time in Grade Requirement - see the Qualifications field below for more details.
• Must be able to obtain/maintain security clearance, This position requires a Top Secret/ Sensitive Compartmented Information (TS/SCI) security clearance.
• This is a drug testing designated position.
• In accordance with the DoD 8140 policy series, the position is subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements overall in 12 months.
• The incumbent must obtain Acquisition certification in the Contracting Functional Area at the Contracting Professional Functional Tier II.

Qualifications

Basic Requirements: Applicants must demonstrate on their resume that they have IT-related experience demonstrating each of the four competencies listed below.

Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards.

Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs.

Oral Communication -briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience.

Problem Solving - identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions

AND

For the GS-13, you must have at least one year of specialized experience equivalent in level of difficulty and responsibility to the GS-12 grade level in the Federal service, or comparable in difficulty and responsibility to GS-12 if outside the Federal service.

Specialized experience is defined as: Experience managing information technology-related projects, principles, concepts, methods, standards, and practices used to develop and interpret policies, procedures, and strategies; experience directing the planning and delivery of information technology services; experience assessing and applying systems design processes; or experience integrating aspects, such as system analysis, software development, and network architecture.

Time-in-Grade: Current or former federal employees who have held a GS position in the preceding 52 weeks, must meet the time in grade requirement. Applicant must have served 52 weeks as a GS-12 or higher grade in Federal Service.

You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.

Additional Information:

• Priority Placement Program (PPP) Military Spouse Preference (MSP) eligible candidates will receive priority consideration at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level.
• Contracting Foundational/Professional: Selectee must have their Contracting Professional Certification (or be eligible for certification within 36 months of appointment) in the DAWIA Contracting Functional Area. Acquisition workforce employees must achieve 80 hours of Continuous Learning Points (CLPs) every two years, in accordance with DoDI 5000.66. Obtaining certification within the allotted grace period and maintaining CLPs before and after achieving certification are conditions of employment. If certification is not received within 36 months of appointment as defined by DAWIA, and training not completed within the established guidelines, the incumbent might be removed from this position. Additional information may be found at: https://www.dau.edu/back-to-basics.

Additional Veterans Information:

The certification should also include your rank, dates of active duty service and what they condition of discharge is thought to be. If claiming 10-point preference and/or are a 30% or more Disabled Veteran, you must submit both a DD Form-214 or expected discharge documentation as described above AND a copy of a letter from the Department of Veterans Affairs (VA) or your branch of service certifying the presence of service-connected disability and indicating the percentage of disability If you are claiming eligibility based on 10-point derived veterans' preference (i.e. a spouse, widow/widower, or parent of a veteran claiming veterans' preference when the veteran is unable to use it), you must also submit a Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" and any required documents indicated on the SF-15 to substantiate the claimed preference.

Military Spouse Preference (if applicable):

Spousal Permanent Change of Station (PCS) orders, marriage certificate/license, and a MILITARY SPOUSE PPP SELF-CERTIFICATION CHECKLIST are required to claim Military Spouse Preference. The Military Spouse PPP Self-Certification Checklist can be found here: To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. https://www.esd.whs.mil/Directives/forms/dd3000_3499/DD3145-4/

Education

There is no substitution of education for specialized experience at the GS-13 grade level

Additional information

• A one year probationary or trial period may be required.
• Individuals tentatively selected for drug testing designated positions at the Defense Information Systems Agency will be required to submit to urinalysis for illegal drugs prior to appointment or placement.
• We may use this announcement to fill additional vacancies within 90 days of the closing date.
• Moving costs MAY be paid.
• Recruitment, relocation, or retention incentives MAY be authorized. The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here.
• This is an Information Security (INFOSEC) position. In accordance with DoD 8570.1-M Information Assurance Workforce Improvement Program, selectee must meet Information Assurance Workforce Improvement Program, selected must meet Information Assurance Certification standards. Selectee must have an approved waiver prior to placement in this position or achieve the appropriate IA certification within six months of assignment of IA duties. Level 1 certification is required prior to be authorizing unsupervised privileged access.
• Interagency Career Transition Assistance Program (ICTAP) Priority Consideration: If you are a displaced Federal Civil Service employee and attain a rating of at least 85, you may be entitled to receive special priority selection under the ICTAP. For more information on ICTAP, click here ICTAP Guidance. NOTE: If you have never worked for the Federal Government, you are NOT ICTAP eligible.
• Males born after 12-31-59 must be registered or exempt from Selective Service (to verify your registration status click here).
• For more information regarding qualifications requirements please click here.
• Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://appsupport.usastaffing.gov/hc/en-us/sections/[redacted]2-Reasonable-Accommodation-Information

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.