SYNNEX Corp

IT Business System Engineer - EDI / Ingénieur(e) des systèmes d'affaires TI - EDI

SYNNEX Corp$80K — $100K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years experience in EDI mapping and production support
  • Familiarity with IBM Sterling Commerce SI and Axway AS2 is a plus
  • Bachelor's degree in Computer Science, IT, Mathematics, or related field
  • Ability to adapt quickly to new technologies
  • Strong analytical and reporting skills
  • Proven capability to drive process improvements
  • Excellent communication skills, both verbal and written

Responsibilities

  • Analyze and design EDI projects/interfaces for various transactions
  • Assist in enhancements and fixes for second-level EDI mapping
  • Develop detailed technical solution designs across conceptual, logical, and physical layers
  • Lead communications with business and IT partners to identify improvements
  • Develop complex software components and high-impact features
  • Monitor system health, resolve issues, and implement preventive measures

Benefits

  • Professional growth opportunities
  • Collaborative work environment
  • Flexible work schedule with occasional remote work
  • Local travel opportunities
  • On-call availability as needed
  • Support for continuing education and training
Full Job Description
Actual annual compensation offered will be based on several variables including geographic location, work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer. The average compensation for this role is $80,000.00-$100,000.00

Job Purpose:

Provide production support of EDI processes for TD SYNNEX Americas trading partners (customers, vendors, carriers, etc) including trouble shooting and communication with trading partners IT, internal biz user and IT colleagues. Analyze, design, and develop EDI maps and processes in conjunction with homegrown ERP applications and database. Technical project management of new EDI trading partners or enhancement of existing partners. Collaborate with Project Manager, Business System Engineer, and/or key users to prototype, refine, test and debug processes to meet business/customer needs. Relationship management and detailing of existing trading partners to strengthen relationship and maximize mutual value for TD SYNNEX and trading partner.

This position also conducts story-driven and data-driven analysis of business challenges and design robust, automated solutions tailored to business requirements within a global-scale, homegrown ERP environment. This role involves gathering and translating business requirements into detailed technical solution designs, including concept, logical, and physical designs, while leveraging expertise in software development, database design, and software architecture. The position also supports implementation and testing through DevOps processes, utilizing monitoring, logging, troubleshooting, and debugging tools for effective production support.

Responsibilities:
  • Analysis, design and solutioning of EDI - understand the overall integration architecture and design EDI projects/interfaces for customer, vendor, carrier transactions based on requirements
  • EDI Mapping and Production Support - assist in second level/escalation map enhancements/fixes, production issues in EDI translation and data content
  • Develop comprehensive technical solution designs, encompassing conceptual, logical, and physical aspects. Utilize expertise in software development, database design, and software architecture, across associated areas.
  • Lead communication with business and IT partners to identify system improvements and translate requirements into development tasks.
  • Lead the development and implementation of complex software components and high-impact features across associated domains, ensuring code quality and system scalability.
  • Proactively monitors system health, resolves issues independently utilizing monitoring, logging, troubleshooting, and debugging tools, and implements preventive measures.


Knowledge, Skills and Experience:

  • EDI mapping skills. A plus if familiar with IBM Sterling Commerce SI and Axway AS2
  • Exposure to AI-enabled tools, with a strong willingness to adopt and responsibly leverage AI to improve operations, monitoring, testing, and delivery efficiency.
  • Bachelor's degree in Computer Science, Information Technology, Mathematics, or a related major required.
  • Able to quickly learn/adapt to new systems and technology.
  • Able to adjust readily to change and adapt as needed.
  • Able to constructively work under stress and pressure when faced with high workloads and deadlines.
  • Able to work independently with minimum supervision.
  • Proficiency in analyzing data and generating reports
  • Ability to drive process enhancements and optimize service delivery.
  • Ability to communicate complex information clearly and persuasively.
  • Able to create and conduct formal presentations.
  • Able to communicate clearly and convey necessary information.


Working Conditions:
  • Occasional non-standard work hours or overtime as business requires.
  • On-call availability required as necessary.
  • Professional, office environment.
  • Local (in-country) travel required.


Rémunération annuelle

La rémunération annuelle réelle offerte sera déterminée en fonction de plusieurs facteurs, notamment l'emplacement géographique, l'expérience professionnelle, la formation ainsi que les compétences et réalisations du candidat. Elle sera établie d'un commun accord au moment de l'offre d'emploi. La rémunération moyenne pour ce poste se situe entre 80 000 $ et 100 000 $ par année.
Objectif du poste

Fournir le soutien à la production des processus EDI pour les partenaires commerciaux de TD SYNNEX dans les Amériques (clients, fournisseurs, transporteurs, etc.), y compris le dépannage et les communications avec les équipes TI des partenaires commerciaux, les utilisateurs d'affaires internes et les collègues des TI. Analyser, concevoir et développer des cartes et des processus EDI en lien avec les applications ERP développées à l'interne et les bases de données. Assurer la gestion technique des projets liés à l'intégration de nouveaux partenaires EDI ou à l'amélioration des partenaires existants. Collaborer avec les gestionnaires de projet, les analystes de systèmes d'affaires et les utilisateurs clés afin de concevoir des prototypes, d'améliorer, de tester et de corriger les processus pour répondre aux besoins d'affaires et des clients. Gérer les relations avec les partenaires commerciaux existants et assurer un suivi détaillé afin de renforcer la collaboration et de maximiser la valeur mutuelle pour TD SYNNEX et ses partenaires.

Ce poste consiste également à réaliser des analyses fondées sur les données et les récits d'affaires afin de résoudre des défis organisationnels et de concevoir des solutions robustes et automatisées adaptées aux exigences de l'entreprise dans un environnement ERP à grande échelle développé à l'interne. Le titulaire recueille et traduit les besoins d'affaires en conceptions techniques détaillées, comprenant les volets conceptuel, logique et physique, tout en mettant à profit son expertise en développement logiciel, conception de bases de données et architecture logicielle. Le poste soutient également la mise en œuvre et les essais dans le cadre des processus DevOps, à l'aide d'outils de surveillance, de journalisation, de dépannage et de débogage pour assurer un soutien efficace à la production.

Responsabilités
  • Analyser, concevoir et élaborer des solutions EDI en comprenant l'architecture globale d'intégration et en concevant des projets/interfaces EDI pour les transactions avec les clients, fournisseurs et transporteurs selon les exigences d'affaires.
  • Assurer le mappage EDI et le soutien à la production, notamment en participant aux améliorations ou correctifs de cartes EDI de deuxième niveau (escalade), ainsi qu'à la résolution des problèmes de traduction et de contenu des données.
  • Développer des conceptions techniques complètes couvrant les aspects conceptuels, logiques et physiques. Mettre à profit son expertise en développement logiciel, en conception de bases de données et en architecture logicielle dans les domaines connexes.
  • Diriger les communications avec les partenaires d'affaires et les équipes TI afin de cerner les améliorations possibles aux systèmes et de convertir les exigences en tâches de développement.
  • Diriger le développement et la mise en œuvre de composantes logicielles complexes et de fonctionnalités à fort impact dans les domaines connexes, tout en assurant la qualité du code et l'évolutivité des systèmes.
  • Surveiller de manière proactive l'état de santé des systèmes, résoudre les incidents de façon autonome à l'aide d'outils de surveillance, de journalisation, de dépannage et de débogage, et mettre en place des mesures préventives.


Connaissances, compétences et expérience
  • Expérience en mappage EDI. Une connaissance d'IBM Sterling Commerce SI et d'Axway AS2 constitue un atout.
  • Familiarité avec les outils intégrant l'intelligence artificielle (IA) et forte volonté de les adopter et de les utiliser de façon responsable afin d'améliorer les opérations, la surveillance, les essais et l'efficacité de la livraison.
  • Diplôme universitaire de premier cycle en informatique, technologies de l'information, mathématiques ou dans un domaine connexe requis.
  • Capacité à apprendre rapidement et à s'adapter aux nouvelles technologies et aux nouveaux systèmes.
  • Capacité à s'adapter facilement aux changements et à modifier son approche au besoin.
  • Capacité à travailler efficacement sous pression, à gérer des volumes de travail élevés et à respecter des échéances serrées.
  • Capacité à travailler de façon autonome avec une supervision minimale.
  • Excellentes compétences en analyse de données et en production de rapports.
  • Aptitude à proposer des améliorations de processus et à optimiser la prestation des services.
  • Capacité à communiquer de l'information complexe de manière claire et persuasive.
  • Capacité à préparer et à présenter des exposés formels.
  • Excellentes habiletés de communication verbale et écrite.
Conditions de travail
  • Heures de travail non standards ou temps supplémentaire occasionnels selon les besoins de l'entreprise.
  • Disponibilité sur appel au besoin.
  • Environnement de bureau professionnel.
  • Déplacements locaux (dans le pays) requis.


About SYNNEX Corp

SYNNEX Corporation is a business process services company that provides services in distribution, contract assembly, and global business services. The company operates in two segments, Distribution Services and Global Business Services (GBS). The Distribution Services segment distributes computer systems, peripherals, system components, software, networking equipment, and complementary products to various customers, such as value-added resellers, system integrators, and retailers, as well as provides assembly services to original equipment manufacturers (OEMs), including integrated supply chain management, build-to-order, and configure-to-order system configurations, materials management, and logistics. The GBS segment offers various services comprising customer management, software development, web hosting, hosted software, domain name registration, and back-office processing. This segment delivers its services through voice, chat, Web, email, and digital print. It also sells products complementary to these service offerings in China. In addition, SYNNEX Corporation offers various financial services, including net terms, third party leasing and floor plan financing, letters of credit, and arrangements to collect payments directly from the end-user; online services; and marketing services, as well as technical support services consisting of pre and post-sales support. The company serves resellers, retailers, and OEMs located worldwide. SYNNEX Corporation, formerly known as SYNNEX Information Technologies, Inc., was founded in 1980 is headquartered in Fremont, California.

SYNNEX Corp Careers

Join the vibrant team at SYNNEX Corp, a leading provider of IT distribution and customer care outsourced services, where innovation meets exceptional leadership, and diversity thrives. As a powerhouse in the technology sector, SYNNEX Corp offers unparalleled job opportunities aimed at fostering professional growth and dynamic career paths.

Work You’ll Do

At SYNNEX Corp, you will engage in meaningful work that directly impacts our company and customers while working alongside some of the brightest minds in the industry. Our diverse team at SYNNEX is dedicated to excellence, innovation, and leadership in the digital landscape. Here, your career will flourish as you become part of a culture that values your skills and aspirations.

Innovative Careers

Start your journey with SYNNEX as we transform the tech world through strategic leadership and innovative solutions. We offer a variety of positions, from customer support to high-level management roles, ensuring that your career path is aligned with your professional goals and personal development.

Internship Programs

Kickstart your career with a SYNNEX internship. Our internships provide invaluable workplace experience, offering a glimpse into the dynamic tech industry and a chance to develop essential skills that will aid your professional growth. Interns at SYNNEX Corp are considered integral members of our team, contributing to real projects and gaining hands-on experience.

Grow With Us

SYNNEX is committed to the growth of our employees and our company. We provide robust training programs, including leadership development and diversity training, to ensure that every team member can reach their full potential. Our supportive culture advocates for continuous learning and development, helping you to advance your career while contributing to our collective success.

Benefits and Culture

Choosing to work at SYNNEX means opting for a career that comes with competitive benefits and a workplace culture that promotes balance and well-being. Our comprehensive benefits package includes health, vision, and dental insurance, employee wellness programs, and flexible working arrangements. At SYNNEX, we celebrate diversity and strive to create an inclusive environment where everyone is respected for their unique contributions.

Join Our Team

Explore the job opportunities at SYNNEX Corp today and find the position that matches your skills and passions. We are continuously hiring and looking for ambitious, curious, and innovative professionals to join our team. Whether you are starting your career or looking to take it to the next level, SYNNEX provides the resources and global platform to achieve your goals.

Stay Connected

Keep up to date with the latest at SYNNEX by following our careers blog. Gain insights from industry leaders, stay informed about new job openings, and learn about the cutting-edge innovations at SYNNEX. Personalize your job search and receive alerts tailored to your career preferences.

Networking and Professional Development

At SYNNEX, networking and professional development are part of our DNA. Connect with leaders and peers within the company through various networking events, workshops, and seminars. Enhance your resume, sharpen your interview skills, and build relationships that will aid your career growth.

Explore Careers at SYNNEX Corp

Your future at SYNNEX Corp is limited only by your imagination and drive. With a commitment to innovation, leadership, and diversity, SYNNEX is the place to be for those who aspire to achieve great things. Don’t just look for a job; look for a career that offers more. Join SYNNEX Corp today and be part of our global team making a difference in the tech world.

SEARCH SYNNEX JOBS

Learn more about SYNNEX Corp
Size
22,000 employees
Market Cap
$9 billion
Industry
Net Income
$529.1 million
5 Year Trend
+17.6%
Revenue
$24.6 billion
NASDAQ

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