IT Business Support Analyst

IMRI Technology & Engineering Solutions

$75K — $95K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in IT procurement and asset management
  • Strong proficiency in spreadsheet-based financial analysis
  • Ability to interpret complex contract terms and licensing requirements
  • High attention to detail for documentation and records management
  • Effective communication skills across technical and administrative teams

Responsibilities

  • Support the acquisition of IT supplies and maintenance services
  • Process and track purchase orders for IT equipment
  • Review procurement packages for completeness and compliance
  • Monitor procurement actions and report status updates
  • Identify gaps in acquisition strategies and propose solutions
  • Maintain documentation of IT asset lifecycle
  • Coordinate with vendors for competitive pricing on purchases

Benefits

  • Comprehensive medical coverage through reputable providers
  • Paid vacation and sick leave adhering to local laws
  • 401(k) retirement plan with company match
  • Company-paid life insurance and long-term disability coverage
  • Optional additional voluntary coverage options
Full Job Description
Position: IT Business Support Analyst

Job Summary:

The IT Business Systems Analyst provides integrated support across IT asset lifecycle management, and various IT procurement tasks in the areas of contracts, small purchases, government purchase cards, and shipping. This role serves as a key liaison between technical teams, project stakeholders, vendors, contracting offices, and other relevant stakeholders to ensure compliant, cost-effective, and well-documented procurement and sustainment of IT systems and services in accordance with NRL and federal requirements.

Must be eligible for a Security Clearance.

Key Responsibilities:

Government Acquisition & Procurement Support
  • Support government acquisition of IT supplies, equipment, infrastructure, and maintenance services.
  • Prepare, process, and track purchase orders for IT equipment and maintenance, support associated purchase orders as needed.
  • Review procurement packages to ensure completeness, compliance, and availability of funding prior to submission.
  • Monitor procurement actions through completion and provide status reporting. This may include, in coordination with the government POC, responding to ad hoc requests related to invoice status, cost, billing discrepancies, and funding availability.
  • Identify acquisition strategy gaps or risks and propose alternative approaches or corrective actions. Examples include shifting procurements from government credit card to a small purchase.
  • Prepare, distribute, and transmit purchase documentation to the NRL MMD cardholder.
  • Support receiving activities and ensure delivered items are properly documented.

IT Asset Lifecycle & Maintenance Management
  • Track and manage hardware and software maintenance renewals to prevent lapses in coverage.
  • Notify system administrators and stakeholders of changes in maintenance or service costs.
  • Maintain complete lifecycle documentation for all IT hardware and software assets.
  • Develop, maintain, and validate documentation of hardware and software contract requirements.
  • Coordinate with vendors to identify best-value pricing for equipment and service purchases.
  • Ensure all Commercial Off-The-Shelf (COTS) software licenses are reviewed by NRL Legal prior to acquisition.
  • Support internal and external audits by responding to ad hoc inquiries related to IT assets, licensing, and maintenance.


Required Knowledge, Skills, and Abilities:
  • Strong analytical skills with proficiency in spreadsheet-based tracking and financial analysis.
  • Ability to interpret contract terms, licensing requirements, and funding documents.
  • High attention to detail with strong documentation and records-management discipline.
  • Ability to communicate effectively with technical staff, project stakeholders (scientists and their budget representatives), contracting personnel, legal reviewers, and vendors.

Preferred Qualifications:
  • Experience supporting NRL, DoD, or other federal research or defense organizations.
  • Experience supporting IT business operations including asset lifecycle management and procurement
  • Familiarity with COTS software licensing and legal review processes.
  • Experience supporting audits, inspections, or compliance reviews in a government environment.


IMRI offers top-tier benefits that include: medical coverage through nationally recognized carriers, ancillary coverages, paid vacation and sick leave in compliance with all state and local laws, 401(k) with company match, company paid life insurance and LTD, and several additional voluntary coverages.

Pay will be commensurate with the experience, skills, and qualifications that the candidate brings to the position.

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