Job SummaryWe are seeking a trusted advisor and experienced Director - IT Business Solutions Partner to join our dynamic team for the AmeriLife Health distribution unit. This role is a strategic liaison between AmeriLife Health distribution business unit and IT, combining deep business acumen with strong communication and product management skills. The AmeriLife Health Business Unit is a leading health insurance distribution organization that connects consumers with Medicare, ACA, ancillary, and life insurance solutions through a nationwide network of affiliated agencies, marketing organizations, and agents. Serving both independent and captive distribution channels, the business unit partners with top insurance carriers and relies on innovative technology solutions to drive agent productivity, customer engagement, operational efficiency, and business growth.
The ideal candidate will drive innovation, align technology initiatives with business goals, and foster strong relationships with stakeholders in the Health distribution unit.
Job DescriptionKey Responsibilities1. Business Relationship Management- Build and maintain strong relationships with Health distribution business unit.
- Act as the primary liaison between health business stakeholders and IT teams to ensure alignment of business goals and priorities.
- Champion a customer-centric approach, integrating stakeholder feedback into product and solution strategies.
2. Demand Management and Strategic Partnership- Engage in strategic planning with health business leaders to identify opportunities and align initiatives with organizational goals.
- Facilitate prioritization of initiatives based on business value and resource availability.
- Drive alignment between business strategy and IT capabilities.
3. Product Management and Solution Advocacy- Collaborate with Solution Architecture and Delivery teams to ensure successful execution of health-related products and services.
- Collaborate with Health distribution leadership to develop and manage product roadmaps for health solutions, ensuring timely delivery and alignment with business needs.
- Monitor product performance using key metrics and analytics to drive continuous improvement.
4. Value Realization, Reporting & Analysis- Collaborate with Health distribution leadership in the defining and implementing a business value realization framework (KPIs/OKRs) specific to health initiatives.
- Ensure health distribution business priorities deliver measurable outcomes.
- Communicate value generated from IT initiatives to stakeholders.
5. Change Enablement, Cross-functional Collaboration and Communication- Act as a change agent to promote innovation and adoption of new technologies and processes in the health business.
- Facilitate resolution of conflicts and alignment of cross-functional teams.
- Lead strategic discussions with leadership on product performance, market trends, and future planning.
6. Recommendations & Strategy- Stay informed on health insurance industry trends, regulatory changes, and emerging technologies.
- Provide strategic recommendations for innovation and continuous improvement.
- Develop business cases for new health-focused solutions and lead capability-driven planning.
Qualifications / Minimum Job RequirementsEducation- Bachelor's degree in information technology or business-related field.
Experience- 15+ years of overall experience in IT, business strategy, relationship management, product management, or consulting roles.
- 5+ years in IT business relationship management.
- Proven success in managing solutions from concept to launch.
- Strong analytical skills with experience in data-driven decision-making.
Knowledge, Skills, and Abilities- Familiarity with health insurance distribution models (IMO/FMO).
- Strong leadership and project coordination skills across cross-functional teams.
- Excellent communication, conflict resolution, and stakeholder management abilities.
- Entrepreneurial mindset with a focus on delivering measurable outcomes.
- Ability to thrive in a fast-paced, evolving environment.
What AmeriLife OffersA comprehensive benefits package that includes PTO, medical, dental, vision, retirement savings, disability insurance, and life insurance.
