University of Florida

IT Analyst III

University of Florida$86K — $96K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field or equivalent experience (6 years)
  • 2 years of relevant experience or supervisory roles in customer service environments
  • Experience with project management principles (PMP preferred)
  • Ability to troubleshoot complex application issues
  • Knowledge of software programs and applications lifecycle
  • Familiarity with clinical, educational, or research-related software and their integration
  • Understanding dental and medical terminology (preferred)

Responsibilities

  • Lead application development team as Project Manager
  • Design, implement, and support software upgrades and solutions
  • Serve as liaison between faculty, staff, and vendors
  • Identify technical solutions to enhance patient care efficiency
  • Provide timely support for service requests and complex issues
  • Generate summary reports for management and college leadership
  • Train and mentor lower-level Analysts in team tasks

Benefits

  • Comprehensive health and wellness programs
  • Professional development and training opportunities
  • Supportive team environment that encourages growth
  • Access to the latest technology and software tools
  • Involvement in meaningful projects benefiting community health services
Full Job Description
IT Analyst III

Job no: 540835
Work type: Staff Full-Time
Location: Main Campus (Gainesville, FL)
Categories: Information Technology, Office/Administrative/Fiscal Support
Department:27010717 - HA-CLINICAL APPS SUPPORT

Classification Title:
IT Analyst III

Classification Minimum Requirements:Bachelor's degree in an appropriate area and two years of relevant experience; or a high school diploma or equivalent and six years of experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Job Description:

Serve as Project Manager and lead an application team in the development and support of software solutions in support of clinical, educational and research initiatives. This position plans, coordinates, prioritizes and supervises team activities such as setting project goals, designing and implementing project plans, and identifying resources necessary for the implementation of the current systems and future upgrades, expansions or integrations. Serve as liaison between multiple hardware and software vendors, staff and faculty to ensure systems properly integrate and meet the needs of the customers. Work with faculty, staff, and students to identify current and developing technical solutions to ensure maximum efficiency and quality patient care. The position, along with IT Manager or Director, will develop policies and procedures and maintain support documentation.

Designs, implements, upgrades and supports software programs and applications. This includes configuring, scripting, integrating, and documenting software specifications throughout the project life cycle. This position will also ensure that projects are completed in a timely and accurate fashion and provide support and communication to other departments where required. The position provides support for service requests and is the point of escalation for complex or unresolved issues. This position works with other IT teams to oversee, plan, monitor, secure, and maintain hardware and software.

This position provides summary reporting to management and college leadership and can represent the UF Health Information Technology department in customer meetings. This position will have strong verbal and written communication skills and demonstrate logical and successful problem solving.

This position will provide training, guidance and direction to Analyst I and Analyst II team members through the utilization of excellent coaching skills and team leadership. This position will assist with the management of Analyst I and Analyst II members in order to fulfill tasks, goals and initiatives established by the IT Manager and/or IT Director.

Expected Salary:
$86,000 - $96,000

Required Qualifications:Bachelor's degree in an appropriate area and two years of relevant experience; or a high school diploma or equivalent and six years of experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Preferred:
• Project Manager Professional (PMP) preferred, but not required.
• Experience working/supervising in a customer service environment.
• Experience working with small project development team(s).
• Knowledge of applications, project management, database, networking, or web technology.
• Knowledge of dental and medical terminology preferred, but not required.
• Ability to determine project requirements.
• Ability to troubleshoot complex application and integration problems and devise appropriate resolutions.
• Ability to evaluate workflows and strategies to maximize efficiency.
• Able to lead and direct system implementation and changes in a positive way that encourages active faculty and staff involvement

Special Instructions to Applicants:
Please upload the following - CV or Resume, Cover Letter and List of Professional References.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required:No

Advertised: 10 Aug 2026 Eastern Daylight Time
Applications close: 24 Aug 2026 Eastern Daylight Time

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About University of Florida

The University of Florida (UF) is a public land-grant research university in Gainesville, Florida. It is a senior member of the State University System of Florida and traces its origins to 1853 and has operated continuously on its Gainesville campus since September 1906. The University of Florida is one of sixty-two elected member institutions of the Association of American Universities (AAU), the association of preeminent North American research universities, and the only AAU member university in Florida. The university is classified among "R1: Doctoral Universities ? Very high research activity".
Learn more about University of Florida
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