ISS Database Engineer

Department: Information & System Support

Role Type: Individual Contributor

What You'll Do

• Support the consolidation of Member Operations data sources into a centralized data warehouse that improves access, consistency, and usability.
• Collaborate with business and technical partners to turn data needs into practical warehouse designs, reporting solutions, and technology road maps.
• Maintain data architecture, schemas, data models, data dictionaries, and ETL processes that support accuracy, integrity, and scalability.
• Improve data quality by streamlining data flow, validating information, and reducing outdated, unused, or duplicate records.
• Develop dashboards, reports, trend analyses, and visualizations that help leaders monitor performance and make informed decisions.
• Serve as a liaison between Member Operations divisions and enterprise IT to support existing systems, databases, SharePoint sites, and new technology needs.
• Contribute to projects, compliance requirements, and process improvements by delivering timely, reliable data solutions aligned with business priorities.

Why You'll Love This Role

• You'll help build a centralized data foundation that directly improves how Member Operations supports its stakeholders.
• You'll work at the intersection of business strategy and technology, partnering with both operational leaders and IT experts.
• You'll turn complex data into clear, meaningful insights that influence decisions and improve processes.
• You'll strengthen hands-on expertise in data warehousing, ETL, data modeling, reporting, and business intelligence tools.
• You'll contribute to high-impact projects that support innovation, compliance, data quality, and long-term technology growth.

Experience:

Required

• 2 -3 years data warehouse maintenance experience to include design, ETL, and automated processes
• Experience maintaining large, complex, and raw data sets in databases
• Experience working in a fast-paced environment and ability to balance priorities from multiple initiatives

Preferred

• Financial services industry and IT servicing and origination systems experience
• Experience with data processing and enterprise software applications

Skills & Knowledge:

Required

• Intermediate SQL and database administration skills
• Statistical intuition, application, and knowledge of various analytical approaches
• Ability to work in a fast-paced environment and balance priorities from multiple initiatives
• Data display skills and working knowledge of Crystal Reports/SSRS/PowerBI/Tableau or similar applications
• Demonstrated ability to translate large volumes of data into insights
• Proficient with Microsoft Office Products including Access, Excel, Visio, and PowerPoint
• Strong analytical, technical and conceptual skills with attention to detail
• Results oriented with a strong focus on the customer (both internal & external)
• Effective time management and prioritization skills
• Strong service orientation to align needed support to the desired business outcome
• Extensive knowledge of data processing and enterprise software applications.

Preferred

• Excellent SQL and database administration skills

Education:

Required

• High school education or equivalent

Preferred

• Bachelor's degree in Computer Science, Information Systems, related field of study OR equivalent relevant work experience and knowledge

Licenses & Certifications:

Preferred

• Certifications in database management and administration

Schedule: Monday-Friday, 8:30 am-5:30 pm

Compensation Details:

Paygrade: 2BC

The expected pay range for this position is $78,416.00 - $82,831.50 annually/hourly.

Credit Human is committed to equitable and transparent compensation practices. Final compensation is determined based on a variety of factors, including experience, skills, qualifications, internal equity, and geographic work location.

This role may also be eligible for:

• Bonus opportunity up to 7%

Employees are eligible for a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Pension
• Paid time off and company holidays
• Tuition reimbursement

To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.

Job Location: This position is onsite based in San Antonio, TX

Applicants must be currently authorized to work in the United States on a full-time basis.

Credit Human is committed to equitable and transparent pay practices. The compensation range listed above represents a good-faith estimate of what we expect to pay for this position at the time of posting. Final compensation will be determined based on experience, qualifications, internal equity, and business needs.