Location: Henderson, NV - ONSITE
Employment Type: Full Time
Schedule: Onsite Monday through Thursday, Work from Home Friday
- Preferred Mortgage Services, LLC (PMSI) is looking for an experienced Investor Reporting Manager with strong, hands on Fannie Mae (FNMA) Investor Reporting experience.
- This is a great opportunity for someone who enjoys leading people, solving complex reporting issues, working with clients, and finding better ways to get the work done.
- Hands on FNMA Investor Reporting experience is required.
What You'll Do
Lead the FNMA Investor Reporting Team
- Oversee FNMA Investor Reporting activities including reporting, remitting, reconciliation, research, root cause identification, resolution, and remediation at both the loan and pool level.
- Ensure reporting is accurate, timely, and compliant with investor requirements.
Solve Complex Problems
- Lead the research and resolution of cash, reporting, and reconciliation exceptions. Identify root causes, strengthen controls, and help prevent recurring issues.
Develop Your Team
- Coach and mentor team members, identify training opportunities, set clear expectations, and help employees build their technical knowledge and mortgage servicing expertise.
Partner with Clients and Leadership
- Serve as a key point of contact for clients and investor related matters. Manage escalations, communicate issues clearly, and provide thoughtful solutions and action plans.
Make Processes Better
- Look for opportunities to improve workflows, strengthen quality controls, standardize processes, and increase automation.
- You'll work closely with Operations, Business Analysts, Developers, and leadership to turn ideas into practical improvements.
What We're Looking For
FNMA experience is a must. You should have hands-on experience with Fannie Mae Investor Reporting and understand the reporting and remitting lifecycle.
We're also looking for:
- Significant mortgage servicing and Investor Reporting experience
- Strong knowledge of FNMA servicing and Investor Reporting requirements
- Leadership, supervisory, or team development experience
- Strong reconciliation, research, and problem-solving skills
- Advanced Microsoft Excel skills
- Experience with ICE MSP or a similar servicing system
- Strong analytical and critical thinking skills
- Excellent written and verbal communication skills
- Experience improving processes, controls, and workflows
Education & Experience
Required
- Bachelor's degree or equivalent in Mathematics, Finance, Economics, Business, or a related field
- Mortgage banking or mortgage servicing experience
- Hands on FNMA Investor Reporting experience
- Experience with ICE MSP or a comparable servicing platform
Preferred
- 8+ years of Investor Reporting experience
- Previous senior, lead, supervisory, or management experience
- Advanced degree
- Experience with automation or process improvement
Who Will Thrive Here?
- You're the person people turn to when the numbers don't tie, the reporting deadline is approaching, or an exception just doesn't make sense.
- You enjoy figuring out what happened, fixing the problem, and then finding a better way to keep it from happening again.
If you know FNMA Investor Reporting, enjoy developing people, and want the opportunity to make an impact, we'd love to hear from you.
