Johnson & Johnson

Investigator, Operations Investigations

Johnson & Johnson$65K — $104K *
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering, Science, Life Science, or a related technical discipline preferred.
  • Minimum 2 years' experience in a GMP-regulated environment, preferably in cell therapy or biotechnology.
  • Experience in quality investigations and root cause analysis of nonconformances.
  • Proficient in reading and interpreting technical documents and government regulations.
  • Strong technical writing skills for clear and compliant documentation.
  • Excellent communication skills for presenting findings to stakeholders.
  • Basic understanding of risk management concepts.

Responsibilities

  • Conduct end-to-end investigations of deviations and nonconformances.
  • Perform structured root cause analyses using established tools like 5 Whys and Fishbone.
  • Assess the impact of nonconformance on product quality and patient safety.
  • Author accurate nonconformance investigation reports meeting regulations.
  • Support CAPA investigations and develop corrective actions.
  • Coordinate information gathering from Manufacturing, Quality, and other partners.
  • Identify process improvements related to safety and compliance.

Benefits

  • 401(k) savings plan with company match.
  • 120 hours of vacation per calendar year.
  • 13 days of paid holidays including floating holidays.
  • Parental leave of up to 480 hours for new parents.
  • Sick leave policy varying by state, up to 56 hours per year.
  • Volunteer leave of up to 32 hours per calendar year.
Full Job Description
Job Function:
Supply Chain Manufacturing

Job Sub Function:
Manufacturing Pharmaceutical Process Operations

Job Category:
Professional

All Job Posting Locations:
Raritan, New Jersey, United States of America

Job Description:

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

We are searching for the best talent for an Investigator, Operations Investigations to join our team in Raritan, NJ.

Janssen Biotech, Inc., one of the Janssen Pharmaceutical Companies of Johnson & Johnson, and Legend Biotech USA Inc., have entered into a global, strategic collaboration to develop, manufacture, and commercialize a chimeric antigen receptor (CAR) T-cell therapy. This innovative strategic partnership is designed to combine the strengths and expertise of two companies to advance the promise of an immunotherapy CAR-T platform and investigational treatment.

Are you interested in joining a team that is positively impacting patients' lives by ensuring reliable delivery of our high quality Innovative Medicine products? Apply today for this exciting opportunity to be part of the #CAR-T team!

The Raritan CAR-T facility manufactures CARVYKTI™, a personalized autologous cell therapy product, in collaboration with our partner Legend Biotech, that is significantly improving the lives of patients with Multiple Myeloma. The manufacturing of this CAR-T therapy takes several days through various processing steps and quality control procedures.

Our Raritan, NJ Cell Therapy facility is scaling up operational flows to serve more patients and meet the highest quality standards without compromising manufacturing efficiency.

The Investigator, Operations Investigations will support and lead cross-functional investigation activities related to manufacturing nonconformances in a GMP-regulated biotechnology environment. This role is responsible for conducting structured root cause analysis, assessing product quality, safety, and compliance impact, authoring nonconformance reports, and supporting development of effective CAPAs. The Investigator will partner with Manufacturing, Quality, SMEs, and cross-functional stakeholders to ensure accurate, timely, and compliant completion of investigation activities.

Key Responsibilities
  • Conduct and support end-to-end deviation and nonconformance investigations, including investigation planning, data gathering, root cause analysis, impact assessment, documentation, and closure.
  • Perform structured root cause analyses using established tools such as 5 Whys and Fishbone, with appropriate coaching or independent ownership based on investigation complexity.
  • Assess the impact of nonconformance events on product quality, patient safety, compliance, and process performance.
  • Author clear, accurate, and compliant nonconformance investigation reports that meet quality, regulatory, and business expectations.
  • Own or support Corrective and Preventive Action CAPA investigations, including development of appropriate corrective actions and verification of supporting information.
  • Coordinate with SMEs, Manufacturing, Quality, and other functional partners to gather required information, verify accuracy, and drive investigation alignment.
  • Coordinate discussions to identify process improvements related to safety, environmental performance, quality, compliance, efficiency, and yield.
  • Recognize and escalate potential compliance issues, recurring trends, and opportunities for process changes or improvement.
  • Coordinate data collection and trend analysis in support of nonconformance management and audit activities.
  • Support preparation for internal and external regulatory audits and inspections, including FDA and EMEA, and serve as a Subject Matter Expert as appropriate.
  • Participate in investigation meetings, present investigation findings, and contribute to cross-functional decision-making.


Qualifications

Education
  • A minimum of a Bachelor's degree is required; a degree in Engineering, Science, Life Science, or a related technical discipline is preferred.


Experience and Skills

Required
  • Minimum of 2 years of relevant work experience in a GMP-regulated environment, with experience in cell therapy, gene therapy, biotechnology, biopharmaceutical, or pharmaceutical manufacturing preferred.
  • Experience supporting or authoring quality investigations, including root cause analysis of nonconformance events.
  • Ability to read, analyze, and interpret technical documents, SOPs, scientific and technical journals, legal documents, and government regulations or guidance documents, including EU GMPs, Annex 1, CFR, and USP.
  • Strong technical writing fundamentals with the ability to author clear, complete, and compliant investigation documentation.
  • Excellent written and oral communication skills, with a growing ability to present investigation findings to cross-functional stakeholders.
  • Ability to follow defined procedures, manage routine tasks, and develop proficiency in investigation methods and quality systems.
  • Basic understanding of risk management concepts and the ability to apply risk-based thinking to investigation impact assessments.
  • Familiarity with biologics, sterile manufacturing, or cell and gene therapy manufacturing processes.

Preferred
  • Experience with one or more enterprise systems, including eLIMS, Salesforce, Maximo, EMS, TrackWise, Veeva, and/or SAP.
  • Experience supporting internal and/or external regulatory audits or inspections.
  • Familiarity with established root cause analysis tools, including 5 Whys and Fishbone.
  • Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.

Other
  • May require up to 10% domestic and international travel


For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.

Required Skills:

Preferred Skills:
Agile Manufacturing, Analytical Reasoning, Analytics Dashboards, Business Behavior, Chemistry, Manufacturing, and Control (CMC), Communication, Data Analysis, Data Compilation, Data Savvy, Execution Focus, Gap Analysis, Good Manufacturing Practices (GMP), Manufacturing Standards, Operational Excellence, Plant Operations, Process Optimization, Project Administration, Technical Credibility

The anticipated base pay range for this position is :
$65,000.00 - $104,650.00

Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
• Vacation -120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year
• Holiday pay, including Floating Holidays -13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave - 80 hours in a 52-week rolling period10 days
• Volunteer Leave - 32 hours per calendar year
• Military Spouse Time-Off - 80 hours per calendar year
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

About Johnson & Johnson

Scio Diamond creates single-crystal Type IIa diamonds for the jewelry market and for industrial applications. It employs a patent-protected chemical vapor deposition (CVD) process in a precisely controlled laboratory setting to produce diamonds. It was founded in 2009 and is headquartered in Greenville, South Carolina.

Johnson & Johnson Careers

Joining Johnson & Johnson provides an unparalleled opportunity to be a part of a global team of professionals dedicated to blending care, science, and innovation to profoundly change the trajectory of health for humanity.

Work You’ll Do

At Johnson & Johnson, you will engage in work that matters. Join our community of professionals in health care to drive significant and impactful changes across the globe. Our team at Johnson & Johnson leads with science and heart in sectors from pharmaceuticals to medical devices and consumer health products.

Transform Health Care

Leverage Johnson & Johnson’s culture of innovation to transform health care and improve the lives of people around the world. Our collaborative environment encourages leadership and growth, allowing you to pioneer new strategies for health care solutions with a diverse team of experts.

Innovative Work

Engage in groundbreaking work that enhances how care is delivered on a global scale. Johnson & Johnson’s commitment to innovative health solutions results in dynamic career paths filled with opportunities for professional growth and development.

Be Part of a Great Team

Our team at Johnson & Johnson thrives on collaboration and diversity. You will work alongside over 130,000 employees globally who are committed to making a lasting impact. With a culture that values diversity training and leadership, you are supported in both personal and professional growth.

Future-Proof Your Career

Johnson & Johnson offers a myriad of job opportunities and employment benefits designed to help you meet your career and personal goals. Our employees enjoy comprehensive benefits, including health insurance, retirement plans, and family-friendly policies that pave the way for a fulfilling career and life balance.

Explore Job Opportunities and Internships

Whether you’re looking to start your career or take it to the next level, Johnson & Johnson offers positions ranging from internships to leadership roles across various sectors. Enhance your skills through hands-on experience and our extensive networking and mentorship programs.

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Our commitment to leadership and continuous learning is at the core of our employment philosophy. Every position offers chances to lead, learn, and innovate. We provide extensive training programs and development courses that prepare you for the future of health care.

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Learn more about Johnson & Johnson
Size
141,700 employees
Market Cap
$462.7 billion
Industry
Net Income
$14.7 billion
Founded
1886
5 Year Trend
+5.5%
Revenue
$82.5 billion
NASDAQ

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