Summary

This position is located in the Office of Retailer Operations and Compliance. This position serves as a Case Manager Investigator in the Federal Nutrition Assistance Program of the Food and Nutrition Administration.

Duties

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• Serve as the Case Manager Investigator which is responsible for managing the necessary interactions between multiple senior officials and investigative staff.
• Researches, plans and independently conducts, leads or manages undercover investigations relating to alleged fraudulent violations of Supplemental Nutrition Assistance Program (SNAP) rules, committed either by authorized retailers or store personnel.
• Plans, develops, and modifies investigative policies, procedures, programs, standards, and techniques for the Branch with the approval of senior leadership to increase effectiveness and efficiencies.
• Consult with the Supervisory Investigator, Deputy Administrator, Senior Technical Advisors, Division Directors and Branch/Section Chiefs, law enforcement, attorneys, suspected violators, informants on a regular basis to conduct or coordinate work.
• Serve as a liaison with other units within USDA and FNA as well as other agencies at the Federal State and local levels.
• Analyzes and proposes improvements or changes in the area of Program Operations and evaluates the effectiveness of changes.

Qualifications

To qualify for the GS-13: Applicants must possess one year of specialized experience equivalent to the GS-12 in the Federal and or Public Service. Specialized experience is defined as:

• Guided investigative teams through strategic planning and operational oversight for complex cases, including specialized undercover operations;
• Led complex undercover investigations into public assistance fraud, overseeing the investigative process from start to finish;
• Preparing reports detailing investigative findings and recommendations; and
• Assessing program operations for performance and compliance with requirements.

Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including time-in-grade restrictions, specialized experience and/or education, as defined below.

Time in Grade: Current federal employees applying for a promotion opportunity must meet the time in grade requirement of 52 weeks of service at the next lower grade level in the normal line of progression for the position being filled.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no substitution of education at this grade level.

Additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.