DCWP is hiring for this position either on a provisional basis or through the 55a program. Permanent employees in the civil service title and comparable title (under 6.1.9) are also eligible to apply. **This position may be eligible for remote work for up to 2 days per week, pursuant to the Flexible Work Pilot Program. ** The Office of Labor Policy & Standards ("OLPS") enforces the City's worker protection laws, including the Protected Time Off Law, Fair Workweek scheduling laws that protect fast food and retail workers, and Delivery Worker Laws that protect delivery workers classified as independent contractors. We also administer the Freelance Isn't Free Act (FIFA) program, which assists freelance workers who have experienced wage theft and other violations. We obtain monetary compensation for workers for violations and bring companies into compliance. More information about our office is available at nyc.gov/workers. OLPS is seeking an Investigations Manager to play a key leadership role in the enforcement of workers' rights laws under OLPS's jurisdiction. Responsibilities include: -Supervise 4-5 Supervising Investigators and other Investigations Team staff. -Oversee Investigations Team workflows and case assignments. Identify and implement improvements to OLPS investigations and case-handling processes, draft new procedures, and communicate updates to Investigations Team staff. -Oversee Investigations Team reporting, including supervising data clean-up projects, ensuring data readiness for external reporting, identifying error trends in data quality in case records, developing data quality control practices as needed, and identifying and proposing improvements to reporting processes. -Ensure that Supervising Investigators and Investigators follow procedures documented in OLPS manuals and other materials and that case decision-making is consistent across the Investigations Team. -Make decisions on case issues that Supervising Investigators elevate for advice or guidance and consult with Director of Investigations and other attorneys on the Investigations Team about unique issues or cases needing legal support. -Manage systems for monitoring compliance with the terms of OLPS Consent Orders, including overseeing processes for incoming employer payments and outgoing worker payments. -Project manage work with the DCWP Division of Technology and Strategic Solutions, including serving as the OLPS Subject Matter Expert on projects to develop enhancements or resolve bugs in case management databases and the DCWP complaint-filing portal. -Manage projects related to investigations tools, such as worker surveys and research tools. -Collaborate with other leaders on the Investigations Team to design and implement enforcement systems and strategies for new laws under OLPS' jurisdiction, such as proposing complaint-filing enhancements to the complaint portal, investigation procedures, and template reports and correspondence. -Oversee the recruitment, training, professional development, and annual evaluations of Investigations Team staff. -Enforce DCWP policies, including the DCWP code of conduct and the time and leave manual. -Stay up-to-date with various federal, state, and city laws and regulations. -Coordinate with community organizations, worker advocacy groups, and other local, state, and federal labor law enforcement agencies as needed in order to advance shared goals. ASSOCIATE INSPECTOR (CONSUMER - 33998 1. A four-year high school diploma or its educational equivalent and five years of full-time satisfactory experience in a consumer or worker protection agency conducting inspections or investigations, at least one year of which must have been in a supervisory or administrative capacity or as an Inspector Assignment Level II; or 2. A baccalaureate degree from an accredited college and one year of full-time satisfactory experience in a consumer or worker protection agency conducting inspections or investigations in a supervisory or administrative capacity or as an Inspector Assignment Level II; or 3. Education and/or experience equivalent to "1" or "2" above. College education may be substituted for the required experience on the basis of 30 semester credits for each year of required experience. However, all candidates must have a four-year high school diploma or its educational equivalent. License Requirement: Possession of a Motor Vehicle Driver License valid in the State of New York at the time of appointment. The license must be maintained for the duration of employment. Additional Information