Responsible for the development and management of personal and commercial international clients' book of business by promoting banks products and services in accordance with the bank's policies, procedures, and federal banking regulations. Generating deposit growth and servicing the client; as well as, developing and maintaining loan portfolio. Adheres to the Bank's BSA/AML, Compliance and Security Policies and Procedures. Ensures documentation is up to date and complete.
Responsibilities:- Promote banking products and services by visiting / meeting customers, assessing their needs, preferences, and banking capabilities.
- Develop and manage cross selling activities for the assigned Customers. Analysis statistics to develop sales strategies and meet sales quotas.
- Handling Cash secured Loans, and Investments Secured loans
- Daily review of client overdrafts reports for approval or denial
- Monitoring of loans to avoid past dues and follow up with customers to cover payments and or renewals
- Provide financial services that satisfy personal and commercial international needs, establishing new and or developing existing deposit and loan relationships in order to achieve established production goals.
- Provide exceptional Customer Service in person, by telephone or by e-mail to Personal and Commercial Customers, by attending to needs and resolving claims and requests in an expedited manner, while maintaining confidentiality.
- Contact clients to monitor significant changes in deposit balances to uncover opportunities.
- Execute recommendations of lines of credit and loans by presenting to the Loan Committee when required for approval of lines of credit, loans and other credit transactions. Approve loans and other banking instruments within lending authority.
- Handling and approval of commercial and standby letters of credit.
- Constant review and monitoring of the accounts for compliance and BSA purpose
- Ensure preventive measures are carried out to fully comply with current rules, regulations and internal policies relating to risks pertaining to BSA, USA Patriot Act, OFAC and other AML related issues
- Negotiate price transactions with clients (obtaining approval from upper management when required) in order to maintain client relationships while increasing the profitability of the Group's Units.
- Ensure proper execution of instructions in accordance with clients' wishes in order to minimize operational errors for the bank.
- Identify and report to immediate supervisor any current or prospective risks to earnings or capital arising from violations of, or nonconformance with, laws, rules, regulations, prescribed practices, internal policies and procedures or ethical standards.
- Attends seminars and training sessions in order to keep abreast of changing regulations, as well as of industry / market trends and conditions and comply with banking operational procedures and deposit accounts processes, regarding BSA as amended by USA Patriot Act and OFAC
- All other duties as required
Minimum Education and/or Certifications Requirements:Bachelor's degree in finance or business preferred, MBA a plus.
Minimum Work Experience Requirements:Between 5 to 7 years of experience in International
Banking. Bilingual English/Spanish required.
Technical and/or Other Essential Knowledge:Possesses solid knowledge of banking products. Must have superior sales, negotiation, and relationship management skills. Can manage large accounts independently. Must possess assertiveness and leadership skills.
