Ford Motor Company

Internal Control Manager - FCSD

Ford Motor Company • $115K — $218K *
Dearborn, MI 48126In-Person
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business or Accounting
  • 7+ years of experience with internal controls (Internal Audit or Big 4)
  • Experience with COSO framework, GAAP, and S-Ox
  • Proficient in AI, data analytics, and GRC tools such as Power BI
  • Professional certification (e.g. CPA, CIA, CISA) is preferred
  • Knowledge of automotive aftersales and FCSD operations
  • Strong communication skills for executive-level engagement

Responsibilities

  • Lead internal control support and oversight for finance and operations teams
  • Identify and monitor financial, operational, compliance, and change-related risks
  • Analyze control gaps and develop remediation plans
  • Prepare executive materials for governance routines
  • Travel to various locations to understand business processes
  • Advise on controls for new initiatives and system changes
  • Coordinate control testing and track open control issues

Benefits

  • Medical, dental, vision, and prescription drug coverage
  • Flexible family care days and paid parental leave
  • Family building benefits including fertility treatments
  • Employee vehicle discount program
  • Tuition assistance and support for education
  • Active employee resource groups
  • Paid time off for community service
  • Generous holiday schedule including a week off at year-end
Full Job Description
Job Description

In this position...
  • We are looking for a highly skilled and experienced Internal Controls Manager to support Ford Customer Service Division (FCSD), partnering with FCSD Finance and Operations leadership to strengthen the control environment across parts, service, customer experience, distribution, and related business processes.
  • The successful candidate will bring strong internal control (operational and S-Ox), risk assessment, change management, audit, and stakeholder management capabilities, with the ability to translate complex control topics into practical guidance for business leaders.
  • This role will report to the Director - North America Internal Control and will regularly engage FCSD Finance, Operations, Internal Audit, external auditors, and other control partners to drive proactive risk identification, issue resolution, and sustained control performance.


Responsibilities

What you'll do...
  • Lead FCSD internal control support, providing guidance, coaching, and oversight for team members and business partners across parts, service, customer experience, distribution, and related processes. Key responsibilities include:
    • Partner with FCSD Finance and Operations leaders to identify and monitor key financial, operational, compliance, and change-related risks.
    • Analyze control gaps, develop practical remediation plans, and validate completion of corrective actions.
    • Support FCSD governance routines by preparing concise executive materials, metrics, risk themes, and discussion topics.
    • Ability to travel (up to 20%) to parts depots, dealerships, etc. to better understand the physical business flows and processes of Ford's FCSD business.
    • Advise on controls for new FCSD initiatives, system launches, process changes, and business model changes.
    • Support control testing, S-Ox walkthroughs, evidence quality reviews, issue evaluation, and completion of required control activities.
    • Coordinate Certification and Representation activities, including off-balance sheet arrangements and internal control matters.
    • Track open control issues, audit comments, and high-risk items; provide status updates and escalation support through closure.
    • Develop and implement an annual FCSD control plan aligned with Ford's internal control framework and FCSD leadership priorities.
    • Collaborate with Finance, Operations, Internal Audit, Corporate Internal Control, Accounting, S-Ox program teams, and external auditors.
    • Stay current on emerging risks, process changes, technologies, automation opportunities, and internal control best practices.
    • Provide regular updates on control activities, risk themes, audit matters, testing status, and remediation progress.
    • Business partnership - ability to build credibility with senior leaders and translate internal control requirements into practical actions for the business.
    • AI and emerging technology risk acumen - ability to assess control implications of AI adoption in FCSD operations and partner with tech teams on responsible AI governance.
    • Data-driven control design - ability to shift from sample-based testing to continuous / near-real-time monitoring using analytics.
    • Change management mindset - strong risk-based thinking including the ability to assess control implications of process, system, organizational, commercial, AI, and emerging technology changes and generate practical ideas to strengthen the control environment.
    • Teamwork and flexibility - ability to operate in a dynamic environment, balance competing priorities, and support cross-functional teams in achieving shared control objectives.
    • Risk-based thinking - generate practical ideas to maintain and improve a controlled environment in a fast-paced and constantly changing enterprise.


Qualifications

You'll have...
  • Bachelor's degree preferably in Business or Accounting
  • At least 7 years of experience working with internal controls, either in Internal Audit with a large publicly held corporation, or Big 4 auditing
  • Experience applying the COSO Internal Control Framework, with strong understanding of accounting principles, GAAP, financial reporting requirements, S-Ox, and operational control expectations.
  • Digital and technology first practitioner - experience using generative AI, data analytics, GRC software, or tools such as Power BI, Alteryx, or SQL to support controls testing, risk analysis, audit documentation, anomaly detection, automation, and continuous monitoring.
  • Professional certification in accounting or internal audit, such as CPA, CIA, CISA, or similar certification.
  • Automotive aftersales or FCSD business acumen, including knowledge of parts distribution, dealer network processes, warranty administration, parts supply chain, service, and customer experience platforms, with the ability to anticipate related control risks.
  • Experience translating audit findings, control testing results, risk themes, and remediation needs into concise executive-level messages, governance materials, key takeaways, and actionable plans.
  • Data analytics / continuous monitoring tools - working knowledge of tools like Power BI, Alteryx, or SQL to detect anomalies and automate testing.
  • Demonstrated leadership and business partnership skills, including the ability to build credibility with senior leaders, influence FCSD Finance and Operations teams, drive accountability, and translate internal control requirements into practical business actions.
  • Ability to work independently and collaboratively in a dynamic environment, balance competing priorities, seek guidance when appropriate, and support cross-functional Finance, Operations, Internal Audit, Accounting, and external audit teams in achieving shared control objectives.
  • Experience supervising and developing professionals, with a focus on excellence, accountability, growth, and practical business partnership.
  • Business partnership - ability to build credibility with senior leaders and translate internal control requirements into practical actions for the business.
  • AI and emerging technology risk acumen - ability to assess control implications of AI adoption in FCSD operations and partner with tech teams on responsible AI governance.
  • Data-driven control design - ability to shift from sample-based testing to continuous / near-real-time monitoring using analytics.
  • Change management mindset - strong risk-based thinking including the ability to assess control implications of process, system, organizational, commercial, AI, and emerging technology changes and generate practical ideas to strengthen the control environment.
  • Teamwork and flexibility - ability to operate in a dynamic environment, balance competing priorities, and support cross-functional teams in achieving shared control objectives.
  • Risk-based thinking - generate practical ideas to maintain and improve a controlled environment in a fast-paced and constantly changing enterprise.

Even better, you may have...
  • Master's degree in business (MBA)
  • Professional certification in accounting or internal audit, such as CPA, CIA, CISA, or similar certification.
  • Automotive aftersales or FCSD business acumen, including knowledge of parts distribution, dealer network processes, warranty administration, parts supply chain, service, and customer experience platforms, with the ability to anticipate related control risks.
  • Experience translating audit findings, control testing results, risk themes, and remediation needs into concise executive-level messages, governance materials, key takeaways, and actionable plans.
  • Data analytics / continuous monitoring tools - working knowledge of tools like Power BI, Alteryx, or SQL to detect anomalies and automate testing.
  • Demonstrated leadership and business partnership skills, including the ability to build credibility with senior leaders, influence FCSD Finance and Operations teams, drive accountability, and translate internal control requirements into practical business actions.
  • Ability to work independently and collaboratively in a dynamic environment, balance competing priorities, seek guidance when appropriate, and support cross-functional Finance, Operations, Internal Audit, Accounting, and external audit teams in achieving shared control objectives.
  • Experience supervising and developing professionals, with a focus on excellence, accountability, growth, and practical business partnership.


You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including:
  • Immediate medical, dental, vision and prescription drug coverage
  • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
  • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
  • Vehicle discount program for employees and family members and management leases
  • Tuition assistance
  • Established and active employee resource groups
  • Paid time off for individual and team community service
  • A generous schedule of paid holidays, including the week between Christmas and New Year's Day
  • Paid time off and the option to purchase additional vacation time.


This position is leadership level 6 and ranges from $115,500-$218,100.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

For more information on salary and benefits, click here: New Hire Benefits

This position is hybrid with a requirement to be onsite four or more days per week. #LI-Hybrid#LI-CS4

About Ford Motor Company

Ford Motor Company manufactures or distributes automobiles in addition to offering financial services. The company sells to dealerships for retail sales, and for sale to fleet customers, including commercial fleet customers, daily rental car companies, and governments. Ford’s vehicle portfolio includes automobiles, buses, tractors, and trucks. Retail financing includes retail installment sale contracts for new and used vehicles, and direct financing leases for new vehicles to retail customers, government entities, daily rental car companies, and fleet customers. Finance receivables in the non-consumer portfolio include products offered to automotive dealers. Ford’s environmental initiatives include compressed natural gas, flexible fuel vehicles, electric drive vehicles, Hydrogen, PC power management, and so on. Ford Motor Company was founded by Henry Ford in 1903 and is headquartered in Dearborn, Michigan.

Ford Motor Company Careers

Join the dynamic team at Ford Motor Company, a global leader in automotive innovation and manufacturing. At Ford, we are committed to driving human progress by providing outstanding vehicles and mobility solutions. This is an exciting time to become part of our inclusive team, where job opportunities abound and growth is not just a possibility, but a promise.

Work You’ll Do

At Ford Motor Company, you will collaborate with some of the brightest minds in the industry. Our professionals are at the forefront of automotive technology, leading projects that redefine transportation and sustainability. With a culture rooted in continuous improvement and respect for all, Ford offers a workplace where leadership, diversity training, and innovation are part of everyday life.

Join Our Market-Leading Team

Ford’s commitment to excellence is why we are a leader in the automotive sector. We offer a variety of career paths, from engineering to marketing, all designed to foster professional and personal growth. Our team benefits from Ford’s commitment to professional development and networking opportunities, ensuring that every team member can reach their full potential.

Innovative Work

Engage in work that makes a difference. Ford Motor Company is pioneering developments in electrification, autonomous vehicles, and smart mobility solutions. Our team of over 190,000 employees worldwide is dedicated to crafting experiences that improve the way the world moves.

Be Part of a Great Team

Working at Ford means more than just having a job; it means being part of a global family. Our culture promotes teamwork, integrity, and respect—values that underpin everything we do. We believe in nurturing a diverse and inclusive environment where every employee can thrive.

Future-Proof Your Career

Ford Motor Company is not just a great place to work; it’s a place to build a lasting career. Our employees enjoy competitive benefits, comprehensive health care, and retirement plans that rank among the best in the industry. We support career advancement through extensive training programs and hands-on experience in the latest automotive technologies.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional looking for your next challenge or a student interested in an internship, Ford has opportunities that will harness your skills and ignite your ambition. Our hiring process is straightforward and respectful, designed to match your skills and passions with the right position.

Stay Connected

Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with Ford? Prepare your resume, sharpen your interview skills, and become part of a company that’s building the future of transportation.

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Learn more about Ford Motor Company
Size
183,000 employees
Market Cap
$44.8 billion
Industry
Manufacturing & Automotive
Net Income
-$1.2 billion
Founded
1903
5 Year Trend
-2.1%
Revenue
$127.1 billion
NASDAQ
F
* Ladders Estimates

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