Summary

The Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the community of 10,000 House Members, Officers and staff.

Duties

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Job Summary:

The Office of the Chief Administrative Officer (CAO)

provides operations support services and business solutions to the community of

10,000 House Members, Officers and staff. The CAO organization comprises more

than 800 technical and administrative staff working in a variety of areas,

including information technology, finance, budget management, human resources,

payroll, child care, food and vending, procurement, logistics and

administrative counsel.

The Internal Communications Manager plays a critical

role in bringing the CAO's strategic vision to life through compelling internal

communications that connect CAO employees to the organization's purpose and

priorities. This role serves as a trusted communications partner with the

Communications Chief, CAO Human Resources, and CAO senior leadership.

Reporting to the Chief Communications Officer, the

Manager will oversee the day-to-day strategy, management, and continuous

improvement of the CAO's employee communications, editorial planning, intranet

site, and communications analytics. This role will collaborate with

stakeholders on long-term communications projects that support the CAO's

strategic goals and translate complex organizational priorities into clear,

engaging content.

Primary

Duties/Responsibilities:

• Develops,
  composes, and executes comprehensive communications plans to support the CAO
  strategic initiatives and other organizational goals.
• Collaborates
  with stakeholders to identify opportunities for new communications
  initiatives.
• Draft
  newsletters and other internal outreach campaigns.
• Track and
  analyze email metrics and survey results to measure campaign effectiveness and
  provide recommendations for leadership to ensure staff engagement.
• Manage the
  external and intranet organizational websites to ensure content is timely,
  accurate, and dynamic.
• Coordinates
  with the Graphic Design team to ensure alignment on projects, deadlines, and
  other important information that could impact the deliverable(s).
• Oversee the
  planning and execution of internal meetings, including all-staff meetings.
• Proofread
  and edit communications for a variety of audiences.
• Coordinate
  and create internal surveys. Analyze metrics and present recommendations to the
  stakeholders.
• Monitors
  deadlines for all internal communications projects to ensure projects are
  delivered on time.
• Utilize
  excellent writing and editing skills to communicate technical information in
  easy-to-understand messages in a variety of formats and tailored to targeted
  audience.
• Assists in
  the writing and copy editing of the CAO's Semiannual Report.
• Performs
  other official duties and special projects as assigned.

Requirements

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Conditions of employment

• USAJobs Conditions of Employment

Qualifications

Qualifications:

Applicants must submit a resume and writing sample

(e.g. press release, blog post), and meet the following requirements:

Minimum:

• BS/BA
  degree in Business, Communications, Advertising, Marketing; or equivalent
  combination of education & experience.
• Minimum
  6 years' experience in a marketing/communications role on Capitol Hill, with an
  advertising agency, marketing firm, or communications department.
• Experience
  with stakeholder relations, internal and external communications, public
  outreach, and communications planning.
• Possess
  solid foundational skills, including a collaborative and communicative work
  ethic, the ability to juggle several projects, and consistently meet or beat
  deadlines.
• Ability
  to oversee complex communications campaigns on a broad range of topics to a
  variety of audiences.
• Ability
  to independently create clear, engaging content.
• Record
  of developing and implementing effective strategic communications strategy.
• Must
  have solid understanding of current web trends and marketing best practices.
• Knowledge
  of project management tools (e.g.: ClickUp, Monday, Trello, etc.)
• Experience
  with interactive marketing campaign management and tracking.
• Outstanding
  communications skills, both verbal and written; must have demonstrated
  proficiency in creating concise copy.
• Strong
  project management, and time management skills with the ability to work well
  under pressure in a fast-paced environment.

Preferred:

• Bachelor's
  degree is strongly preferred.
• Government experience is preferred, particularly
  within Capitol Hill, the U.S. House of Representatives, or the Legislative
  Branch.

**Continued employment is contingent upon

satisfactorily completing a criminal history records check (or other applicable

security clearance) and a pre-employment drug-test (pre-identified position

only).

Additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.