Qualifications

• Over 10-12 years in corporate communication, internal communication, marketing or related fields in demanding multinational environments.
• Proven track record in designing strategies, leading transformation processes, and managing global projects with multiple stakeholders.
• Deep understanding of emerging communication trends and employee experience, with expertise in utilizing new technologies and artificial intelligence.
• Demonstrated experience leading high-performance teams, fostering excellence and cross-departmental collaboration.
• Exceptional written, verbal, and narrative communication skills, capable of translating complex strategic messages into compelling and actionable content.
• Strategic vision, proactive attitude, and innovative mindset with a clear focus on results and employee experience impact.
• High influence skills, empathy, and adept at managing priorities in complex environments.
• English proficiency at C1 level or higher (both oral and written).

Responsibilities

• Define and implement BBVA's global Internal Communication strategy, aligning with the Group's strategic priorities for impactful global and local communication plans.
• Drive the transformation of the function towards more participative, personalized communication models focused on employee experience, integrating new technologies and AI.
• Lead and coordinate the global Internal Communication community, ensuring message alignment and narrative consistency across geographies.
• Redesign how BBVA connects, listens to, and engages employees, developing new approaches tailored to their habits and work contexts, especially near customer interactions.
• Incorporate listening methodologies and metrics to better understand employee needs and assess communication's impact on strategic understanding, engagement, culture, and employee experience for continuous improvement.
• Coordinate the internal communication plan to ensure cross-functional collaboration among departments.
• Take global responsibility for the effectiveness and impact of Internal Communication, ensuring that the strategy enhances employee comprehension, connection, and mobilization.

Benefits

• Opportunities for professional growth and development in a leading multinational environment.
• Engagement with advanced communication technologies and methodologies.
• Collaborative work culture with a global team.
• Potential for innovative contributions to the employee experience and communication field.