Qualifications
Responsibilities
Benefits
You Are
The Human-Centered Agentic AI Experience Design Lead works with multidisciplinary teams at the intersection of Human-Centered Design, Information Visualization, Interaction Design, and Agentic AI Experience Design, bringing the next generation of human-AI collaboration to life through innovative design, rapid prototyping, and advanced agentic AI solution development.
Working closely with AI and data experts, subject matter experts (SMEs), and clients, this role helps shape transformative human-AI experiences that balance intelligence, trust, usability, and measurable business impact. The role is deeply embedded within the AI & Data team, translating complex AI capabilities into intuitive, empathetic, responsible, and impactful human experiences that redefine how humans and AI work together.
Beyond client work, the design lead plays a key role in fostering a collaborative, interdisciplinary culture across AI, data, and industry teams, while mentoring and inspiring the next generation of talent that is passionate about designing human-centered agentic AI solutions.
The Work
Contribute to and shape the visual design direction on projects from concept through delivery, driving quality, aesthetic cohesion, and adherence to project timelines.
Work through ambiguity to solve abstract problems and imagine first-of-its-kind experiences.
Produce high-quality visual design work across brand identities, design systems, typography, digital experiences, and human-AI agentic interfaces — transforming complex processes into intuitive, human-centered experiences across a multitude of clients and industry sectors.
Design agent-delivered, multimodal experiences that drive user adoption and amplify human capabilities, with a strong command of craft and attention to detail across visual and interactive outputs.
Hands-on and self-directed: take ownership of your workstream, make considered and purposeful design decisions, and deliver production-ready output with minimal redirection.
Use AI tools actively in your own workflow to accelerate concepting, iteration, and production; contribute to the team's evolving AI-enabled ways of working; and help apply human-centered agentic AI design principles and best practices across projects.
Collaborate actively with multidisciplinary partners (i.e. AI engineers, scientists, and domain experts) to advance enterprise AI experiences that are intuitive, trustworthy, and aligned with user needs and business goals.
Engage confidently in stakeholder conversations, communicating your design rationale clearly and beginning to develop your presence as a trusted creative voice in human-AI experience design.
Mentor and support team members in their day-to-day work, helping them grow their skills, utilize the best methods and tools, navigate challenges and develop as product designers
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Here’s what you need
Minimum of 5 years of experience in interactive visual design used in digital products, preferably software products, tackling a range of business problems, industries, user types and platforms.
Minimum of 2 years of experience leading design initiatives, including but not limited to setting design directions, planning the implementation of the design, and working with other team members to validate and complete the initiatives.
Minimum of 2 years of experience with visual design tools like Figma, Adobe Creative Suite, Claude Design and other relevant AI design tools, or information visualization tools, such as Tableau and D3.
Minimum of 2 years of experience building and contributing to scalable design systems that ensure visual consistency across products, platforms and channels
A bachelor’s degree in UX design, graphic design (or related creative field) or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience
Professional Skills requirements
Ability and desire to solve complex product design problems with creative visual thinking to deliver best-in-class solutions that deliver optimal user experiences and business outcomes.
Impeccable execution and care for all aspects of design, from conceptual thinking to motion and visual design
Demonstrated ability to synthesize and present findings, and articulate design rationale
Experience working in highly iterative collaborative environment where people share work daily
Excellent written, verbal and interpersonal communication skills
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