JP Morgan Chase & Co.

Intelligent Process Automation Execution Use Case Feasibility Analyst

JP Morgan Chase & Co.$75K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in automation or a related field
  • Strong interest in automation tools and technologies
  • Effective organizational skills and project delivery expertise within Agile frameworks
  • Experience with automation or process discovery tools
  • Exceptional interpersonal and relationship-building skills
  • Strong problem-solving abilities, particularly in dynamic environments
  • Proficient in Microsoft Office Suite, particularly PowerPoint and Excel

Responsibilities

  • Evaluate business processes for automation viability based on complexity and data availability
  • Collaborate with Process Owners and Product Partners to reengineer processes for automation
  • Develop and track activities to ensure automation cases are delivery-ready
  • Obtain necessary approvals for automation approaches
  • Work with stakeholders to develop business cases for automation feasibility
  • Provide process overviews to application and information owners
  • Assess cases for advanced automation tool usage and support agentic processing
  • Use Process Discovery tools for identifying automation opportunities
  • Participate in design reviews to ensure alignment with business cases
  • Create executive updates on Robotics Product execution pipeline

Benefits

  • Opportunity to work with cutting-edge automation technologies
  • Collaborative environment with strong cross-functional partnerships
  • Involvement in high-impact projects with measurable outcomes
  • Professional development opportunities in automation and process improvement
  • Participation in an Agile delivery environment promoting efficiency and innovation
Full Job Description
JOB DESCRIPTION

As a Analyst within the Intelligent Automation Product team, you will partner with multiple lines of business across Consumer & Community Banking to understand end-to-end processes and apply emerging automation capabilities including agentic automations, robotics, and Large Language Model(LLM)  integrations to drive measurable outcomes. You will partner closely with the Vice President of Robotics Intake and the Vice President of Process Discovery, supporting intake, assessment, and governance of incoming robotics use cases . You will help identify, vet, and administer Process Discovery opportunities that are strong candidates for automation. You will collaborate daily with Business Process Owners, Product Owners, and firmwide partners, and and help deliver against a high-impact roadmap to meet quarterly and annual goals and Objectives and Key Results (OKR).

 

Job Responsibilities:

  • Evaluate business processes to determine if a case is viable for Automation based on overall complexity and availability of data for the solution to process
  • Work with Process Owners and Product Partners to reengineer processes to enable automation
  • Develop and track prerequisite activities in order to ensure cases are ready for delivery 
  • Obtain all appropriate approvals for the approach to automate each process
  • Collaborate with Process Owners, Finance, and Business Planning & Analysis (BP&A) to develop/refine the business case that will be used to determine automation feasibility 
  • Provide overview of processes to application and information owners 
  • Partners with  the Intake Lead, assess each case for potential use of advanced automation tools such as Optical Character Recognition (JEDI LLM), integration with Large Language Models (LLM), deployment of Process Discovery tools, and prompt engineering to support Agentic processing
  • Use Process Discovery tools (i.e. task mining) to evaluate areas where automation may be applied
  • Participate when needed in design reviews, led by Process Intelligence to ensure designs and scope are consistent with approved business cases
  • Create executive updates regarding the Robotics Product execution pipeline 

 

Required qualifications, capabilities, and skills: 

  • 3+ years Automation or related experience
  • Strong interest in automation tools / strategies / technologies
  • Effective organizational and project delivery skills through the Agile delivery lifecycle
  • Experience with automation or process discovery tools
  • Possess strong interpersonal skills, exceptional relationship building and influencing skills; ability to effectively partner and communicate with various levels of the organization
  • Demonstrated strong problem solving skills, especially in a fast-paced environment
  • Demonstrated fluency across operations and technology environments
  • Strong user of Microsoft suite (e.g. PowerPoint, Excel, Teams)
  • Excellent oral and written proficiency in PowerPoint creation of executive updates
  • Bachelor’s Degree required

 

Preferred qualifications, capabilities, and skills:

  • Experience with advanced automation tools / strategies / technologies

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

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JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

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Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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