What we need...
COCC is seeking a Systems Analyst to help design and enhance our banking technology products. This role is ideal for someone with systems design and configuration experience in a banking or financial services environment who enjoys collaborating across teams, solving complex problems, and supporting product development from design through implementation.
What you'll do...
• Design COCC products and interfaces based on customer, vendor, and industry requirements
• Compose bug fix documentation and functional specifications
• Document product designs and procedures
• Serve as a technical liaison during new product implementations
• Participate in product planning and design meetings and review proposed solutions
• Evaluate business and system impacts across multiple areas
• Stay current on industry trends and regulatory compliance requirements
• Develop test plans and testing procedures for enhancements and version releases
• Test and review new products, releases, and documentation
• Research and troubleshoot issues identified during testing
• Collaborate with developers on redesign needs and testing follow up
• Assist with release notes and system documentation
• Perform testing of implemented designs and complete regression testing for assigned applications
• Respond to Customer Service inquiries related to regulations, industry requirements, and product functionality
• Analyze client issues related to design flaws and recommend solutions
• Deliver training on application changes and enhancements as needed
• Support off hours production issues when required
• Assist with project and resource planning activities
• Coordinate release planning and testing efforts with internal teams, vendors, and customers
• Recommend process improvements
• Maintain project plans, status reporting, and enhancement work estimates as needed
• Provide technical assistance to less senior systems staff
What you'll bring...
• Bachelor's degree or equivalent work experience
• Minimum 3 to 4 years of systems design or configuration experience in a banking or financial services environment
• Ability to read, analyze, and interpret banking periodicals, professional and technical journals, and technical procedures
• Strong verbal and written communication skills
• Solid analytical skills and strong attention to detail
• Ability to prioritize and manage multiple tasks in a demanding environment
• Strong organizational skills
• Strong knowledge of banking applications and application integrations
• Strong knowledge of programming concepts
• Strong knowledge of relational database concepts
• Ability to write and interpret functional specifications
The salary range for this job is $80,100-$120,100. This is a hybrid position in Southington, CT.
