OpenAI

Integrated Marketing Manager, Brand & Customer

OpenAI$120K — $145K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in integrated marketing or B2B marketing programs
  • Strong strategic judgment and credibility with senior stakeholders
  • Proven track record in brand and commercial outcome management
  • Expertise in audience strategy and creative development
  • Experience with budgets or portfolios up to $100M
  • Familiarity with AI tools for insight and execution
  • Customer-facing experience with executive stakeholders

Responsibilities

  • Lead brand marketing strategies to enhance awareness and preference
  • Synthesize market research and product insights into creative briefs
  • Create a coherent journey across marketing channels for business audiences
  • Leverage AI for deeper insights and innovative storytelling
  • Drive metrics of brand awareness, preference, and sentiment

Benefits

  • Collaborative and inclusive work environment
  • Opportunities for professional development
  • Access to cutting-edge AI technologies
  • Engagement in impactful marketing campaigns
  • Contribution to industry-transforming AI initiatives
Full Job Description
About the Role

We're hiring an integrated marketer to shape how businesses understand, experience, and choose OpenAI. You'll connect our brand, products, and customer stories into campaigns that demonstrate how AI is transforming organizations and establish OpenAI as a preferred partner for businesses adopting AI.

You'll build integrated campaigns for BDMs, and grow customer relationships through storytelling as a critical source of proof of enterprise transformation.. This role is part of the Integrated Marketing team within OpenAI's Business Marketing organization. While your specialty is brand and customer, you'll flex across business campaigns, product launches, and other priority market moments.

In this role, you will:
  • Lead integrated brand marketing strategies and campaigns that increase awareness, consideration, and preference among enterprise buyers and business decision makers.
  • Synthesize audience research, cultural/competitive context, product truth, customer proof, and business priorities into positioning and creative briefs that can travel across paid, owned, earned, social, field, and sales channels.
  • Connect brand, creative, customer marketing, communications, media, growth, demand generation, and field activation into one coherent business audience journey.
  • Use AI to uncover insights, experiment with new storytelling formats, and accelerate high-quality execution.
  • Be directly accountable for increasing unaided awareness, consideration, purchase preference, and positive brand sentiment among priority business audiences.

You might thrive in this role, if you:
  • Have significant experience leading integrated marketing, product marketing, brand marketing, or other business-to-business go-to-market programs.
  • Strong strategic judgment, senior stakeholder credibility, and the ability to lead independently through ambiguity.
  • Demonstrated ownership of brand and commercial outcomes, including unaided awareness, consideration, purchase preference, sentiment, adoption, pipeline, or revenue.
  • Strong command of positioning, audience strategy, creative development, channel planning, full-funnel measurement, and significant marketing investments, including budgets or portfolios up to $100M.
  • An active, forward-looking relationship with AI and experience using AI tools to improve insight, experimentation, execution, and learning.
  • Enthusiasm for contributing across an integrated Business Marketing team as priorities, audiences, and market opportunities evolve.
  • Customer-facing experience pitching executive stakeholders and translating enterprise customer outcomes into brand campaigns.


About OpenAI

OpenAI is an artificial intelligence research laboratory consisting of the for-profit corporation OpenAI LP and its parent company, the non-profit OpenAI Inc. The company was founded in 2015 by a group of technology leaders, including Elon Musk, Sam Altman, Greg Brockman, Ilya Sutskever, and John Schulman. OpenAI's mission is to develop and promote friendly AI for the betterment of humanity. The company has developed a number of cutting-edge AI technologies, including GPT-3, a language processing system that can generate human-like text. OpenAI has received funding from a number of high-profile investors, including LinkedIn co-founder Reid Hoffman and venture capitalist Peter Thiel.
Learn more about OpenAI
Size
100 employees
Industry
Founded
2015

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