Internet Sales Manager- Mercedes Benz Palm Springs

indiGO Auto Group

• $75K — $300K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of automotive or internet sales management experience preferred.
  • Strong knowledge of CRM systems and digital sales techniques.
  • Exceptional professionalism and ability to communicate clearly and effectively.
  • Ability to prioritize and manage multiple tasks efficiently.
  • Valid driver's license with a clean driving record required.

Responsibilities

  • Oversee all inbound internet and digital leads, ensuring timely responses.
  • Monitor lead activities and analyze performance metrics to maximize conversions.
  • Collaborate with Sales Managers to enhance customer retention and sales effectiveness.
  • Document all customer communications and follow-ups accurately in the CRM.
  • Review and strategize on aging leads to improve engagement rates.
  • Assist in structuring deals and customer negotiations as needed.

Benefits

  • Opportunity to work in a supportive and cohesive team environment.
  • Access to brand new, state-of-the-art facilities and tools.
  • Clear pathways for advancement within the growing company.
  • Comprehensive insurance packages available to employees.
  • 401(k) plan with employer matching contributions.
  • Paid vacation, sick days, and holidays.
Full Job Description
What we are looking for:

indiGO Auto Group's Mercedes- Benz Palm Springs dealership is seeking a full-time Internet Sales Manager to join our team in our state-of-the-art facility. This is a great opportunity to work for an exciting company in a fast-paced environment.

This is what we offer:
  • Opportunity to work in a cohesive and supportive team environment
  • Brand new, state-of-the-art facilities and equipment
  • Opportunity for advancement in a growing company
  • Comprehensive insurance plans
  • 401(k) plus match
  • Paid vacation days, sick days, and holidays

Here is what an ordinary day of work may look like:
  • Oversee all inbound internet, digital retailing, phone, and third-party leads.
  • Ensure timely and professional responses to all customer inquiries in accordance with dealership expectations.
  • Monitor daily lead activity, appointment set rates, show rates, and sold conversions.
  • Work closely with the Sales Managers to maximize sales opportunities and customer retention.
  • Maintain accountability for lead management processes within CRM systems including Tekion or other dealership platforms.
  • Ensure all customer communications and follow-up activities are accurately documented.
  • Review aging leads and implement action plans to improve engagement and conversion performance.
  • Assist in structuring deals, presenting pricing, and supporting negotiations when necessary.

The opportunity is for you if you have:
  • Previous automotive sales and/or internet sales management experience preferred.
  • Strong understanding of CRM systems, lead management, and digital sales processes.
  • High degree of professionalism
  • Strong interpersonal (verbal and written) communication skills, team player
  • Organizational, multi-tasking, and prioritizing skills
  • Professional appearance and demeanor.
  • Willing to submit to a drug test and criminal background check
  • Valid driver's license and insurable driving record required.

Pay range for this role is: $75,000 - $300,000 per year

Employee will be compensated through a combination of hourly pay and commissions/ bonuses, which will vary based on productivity.

This job description in no way implies that the duties listed here are the only ones the employee may be required to perform. The employee is expected to perform other tasks, duties, and training as dictated by their supervisors.

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