The RoleWe're looking for a General Manager to own Insurance at Abode end to end: production, profitability, licensing, carrier relationships, service, and compliance. The GM will inherit an install base of 50k+ households, a working audit, and a licensing process in flight across ten states, and will build everything after that: the carrier appointments, the licensed team, the aggregator relationship, and the agency book that follows.
What You'll Do- Own the Insurance P&L: Revenue, unit economics, and the path from today's run rate to a real book, with monthly production plans by state and channel.
- Build and Lead the Team: Recruit, license, onboard, coach, and manage the licensed producers and service staff, along with the ramp plan, incentive design, and a weekly operating cadence.
- Own Carrier and Partner Relationships: Negotiate affiliate terms in writing, select the aggregator, drive appointments to close, and build a routing plan for carriers who decline to transfer Agent of Record.
- Clear the Licensing Path: Ten states with JLH Associates and the DRLP, plus producer licenses, appointments, continuing education, and E&O.
- Stand Up Operations: Select the agency management system and comparative rater, design the servicing model, set response-time standards, and own retention and the renewal book.
- Own Compliance: Set the posture on what Abode can say before appointments land, and own documentation standards and audit readiness.
- Measure Everything: Define and report the numbers that matter: production, contact rate, lead-to-bound, retention, ARPU, and servicing cost per policy.
Who You Are- You are the operator people trust with the hard problems, and you've built something from nothing before.
- You've run an insurance distribution operation.
- You know how long licensing and appointments actually take, and you plan against reality.
- You are genuinely excited about AI - you actively use AI tools and dig into new workflows.
Basic Qualifications- Austin strongly preferred. We're in person 4 days a week.
- 7+ years in P&C insurance distribution, including time running an agency, a branch, a carrier direct-to-consumer channel, or an insurtech agency operation.
- Active P&C producer license, with experience holding or supporting agency licensure across multiple states.
- Direct experience with carrier appointments, aggregator or cluster relationships, and commission structures.
- A track record managing licensed producers: hiring, ramping, and performance management.
- Hands-on with an agency management system and comparative raters.
- Fluent in the operating metrics: production, contact rate, close rate, retention, and servicing cost per policy.
- A genuine enthusiasm for using and mastering modern AI tools and workflows.
