Illinois Tool Works

Installation Manager

Illinois Tool Works • $82K — $123K *
Newark, NJ 07104In-Person
Food & Beverages
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree with 5+ years in sales/marketing or equivalent experience in distributed service
  • PMP certification or a solid grasp of project management basics
  • Strong communication skills for diverse audiences
  • Proficiency in MS Office applications for operational efficiency

Responsibilities

  • Support and implement strategic goals aligning with the business's long-term plan
  • Identify new business opportunities through development initiatives
  • Build strong customer relationships to enhance satisfaction and business growth
  • Collaborate with internal teams to achieve service objectives
  • Develop talent through coaching and training initiatives
  • Manage the P&L strategically and aid in revenue forecasting
  • Analyze data to inform strategic decisions and resolve complex operational issues

Benefits

  • Opportunity for significant responsibility with P&L management
  • Engagement with high-level strategic initiatives
  • Flexibility to work in office or remote environment
  • Travel opportunities up to 50% for field interaction
  • Collaborative work culture across various teams
Full Job Description
SUMMARY

The Install Manager is responsible for identifying growth opportunities and developing pricing strategies that drive market penetration of FEG Installs across all brands/market segments within the market area. Establishes lasting relationships with key dealers, major accounts, end user customers, and key influencers to capitalize on opportunities across the various product tiers. Extensive involvement with the pricing activities of the FEG Commercial group. Responsible for annual service revenue of up to $6M.

ESSENTIAL DUTIES AND RESPONSIBILITIES

These are the most significant job duties performed. The size, scope and complexity of assigned duties and responsibilities are dependent on the level and experience of the incumbent. To perform this job successfully, an individual must be able to perform each assigned essential duty satisfactorily. Other responsibilities or special projects not specifically listed below may also be assigned.

  • STRATEGIC LEADERSHIP: Support and implement goals aligned with the business long term plan, segmentation, and strategic direction as communicated by the Service Division Leadership team. Drive the overall success of the installation business. Anticipate local trends and implications accurately to create and articulate sustainable value.
  • ACTION ORIENTED: Identify and seize new opportunities through strategic business development initiatives. Analyze performance data to recommend productivity, profitability, and customer satisfaction, productivity and efficiency improvements.
  • CUSTOMER FOCUS: Cultivate external relationships with dealers and customers, build solid connections, and ensure the delivery of customer-centric solutions aligned with strategic goals to reduce conflict and grow the business by addressing their primary pain points.
  • BUILD NETWORKS: Collaborate with the Installation Operations Manager, Service Sales, National Accounts, Installation Management team, Equipment Sales team, Service Operations in the territory to achieve service strategic objectives and support shared strategic objectives. Recommends and makes data driven strategic trade-off decisions within the assigned territory. Maintains awareness of market dynamics impacting the districts.
  • DEVELOP TALENT: Prioritize the development of others through coaching, feedback, exposure, and strategic career moves. Provide training to the Installation teams & field service with implementation of new or existing programs.
  • FINANCIAL ACUMEN: Management of the P&L of the business strategically. Use financial analysis to generate, evaluate, and act on strategic options and opportunities. Aid with Installation revenue forecasting.
  • STRATEGIC MINDSET: Demonstrate ability to analyze data and apply to organizational strategies, drive simplification to all levels of the organization, be a point of contact for Installation pricing concerns within the territory and be able to resolve complex issues strategically which impact current and future business needs.
  • ORGANIZATIONAL KNOWLEDGE: Leads in keeping with ITW values and develops and maintains a working knowledge and use of the ITW toolbox.


Supervisory Responsibilities
  • This position will not have supervisory responsibilities reporting directly to the Installation Operations Manager. Provide support to the Installation Operations Manager, Installation Managers and service management and Service Operations.


QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Work Experience
  • Bachelor's Degree and at least 5+ years of sales and/or marketing experience in a distributed service industry environment or equivalent experience (HSD/GED and / or 5 years in the food service industry environment)
  • Project Management Professional (PMP) or strong foundational knowledge of project management fundamentals
  • Ability to communicate effectively with a wide audience range
  • MS Office application proficiency to drive efficiency


PREFERRED SKILLS
  • 2 - 5 years within the industry and 7-10 years directly related


Job -Specific Knowledge

To perform this job successfully, the individual needs to demonstrate knowledge of these areas as they relate to the primary functions of the job.

  • Develop installation pricing based with detailed scope of work ensuring overall margin & growth.
  • Build lasting and collaborative relationships with local branch operations to drive and achieve territory business objectives
  • Drive and support installation business growth and profitability within assigned territory
  • Build permanent relationships with key customers including end users, dealers and sales reps to ensure their satisfaction with installed FEG products
  • Build working relationships with territory FEG Sales representatives to ensure the total needs of the customer are met
  • Provide local sales support to conduct joint site reviews / surveys with local sales representation to ensure timely, accurate quotations
  • Utilize Customer Relationship Management (CRM) system for installation quoting and projections
  • PC proficient in Microsoft Office applications, such as Word, Excel, PowerPoint and Outlook
  • Consistently building and fostering relationships with subcontractors focusing on pricing remaining competitive and fair
  • Partner with Branch Operations to ensure timely and accurate scheduling of install projects
  • Manage multiple projects simultaneously while paying strict attention to detail
  • Ability to work independently in a fast-paced environment

Competencies
  • Follows through on commitments; ensures that others do the same
  • Takes personal responsibility for decisions, actions, and failures
  • Works with people to determine clear performance standards
  • Establishes processes for monitoring and measuring results


PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this Job, the employee is:
  • Regularly required to sit
  • Operates standard office equipment
  • Climbing ladders up to 6ft
  • Operates vehicle


Working Conditions
  • Office or remote location environment
  • Noise level in the work environment is usually moderate


Hours of Work
  • Normal business hours with extended hours as needed
  • Travel up to 50%


Compensation Information:

The pay rate will depend on the successful candidate's qualifications and prior experience. The range for this position is below: 82,560.00 - 123,840.00 USD Annual

About Illinois Tool Works

ITW is an industrial manufacturing company that specializes in the fields of industrial machinery, engineering, operations, sales, marketing, finance, and accounting. It's in deep-sea oil rigs, aerospace technology, bridges and wind turbines, healthcare, the spaces in which they live and work, the cars they drive, and the mobile devices they rely on. It was founded in 1912 and headquartered in Glenview Nas, Illinois.

Illinois Tool Works Careers

Join the dynamic team at Illinois Tool Works (ITW), a global leader in diversified manufacturing, where innovation and excellence drive us forward. ITW offers unparalleled job opportunities, fostering a culture of growth and leadership in the industry.

Work You’ll Do

At Illinois Tool Works, you will be part of a professional community that thrives on creativity and innovation. Our employees are equipped with the skills needed to succeed and are provided with endless opportunities for professional growth. Engage in work that matters, with projects that transform industries and enhance futures.

Explore Career Paths

Whether you're seeking an internship, a graduate opportunity, or a seasoned professional position, ITW offers a range of career paths across various departments. Our team benefits from a supportive and diverse working environment where every member’s contribution is valued.

Innovate and Lead

Join a team where innovation leads to revolutionary solutions in industries worldwide. At ITW, you will work alongside industry experts to develop new ideas and strategies that keep us at the forefront of technological advancements. Your career at ITW will be marked by a continuous journey of growth and leadership.

Develop Your Skills

With ITW’s commitment to professional development and diversity training, you will enhance your skills through targeted training programs and workshops. These opportunities not only boost your career but also ensure you stay competitive in the job market.

Be Part of Our Culture

ITW is dedicated to building a culture that respects and embraces diversity, encourages innovation, and fosters leadership. Our team is our greatest asset, and we believe in providing them with the benefits and resources they need to succeed both professionally and personally.

Networking and Professional Growth

Expand your professional network through ITW’s global presence and collaborative work environment. Engage with professionals across different sectors, gaining insights that can lead to significant career advancements. Our networking events and professional groups help you connect with key industry leaders and peers.

Join Our Team

Search for open positions that match your skills and interests on the ITW Careers page. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level.

Stay Connected

Keep up to date with the latest industry trends, company news, and career tips by following our careers blog. Personalize your experience by subscribing to job alert emails, tailored to your preferences and career goals. Explore the opportunities at Illinois Tool Works today and discover how your expertise can help shape the future of our company and the industries we serve. Join us in our mission to achieve excellence through innovation and leadership.
Learn more about Illinois Tool Works
Size
45,000 employees
Market Cap
$68.1 billion
Industry
Manufacturing & Automotive
Net Income
$2.1 billion
Founded
1912
5 Year Trend
+1.2%
Revenue
$12.5 billion
NASDAQ
ITW
* Ladders Estimates

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