The Role:As an Installation Manager, you will be responsible for leading and managing all aspects of installation operations. This includes overseeing Installation Technicians, coordinating multiple projects each month, and ensuring timely equipment ordering and release. You will manage project schedules in collaboration with end-user customers and ensure all activities align with company goals under the guidance of the Operations Leader or District Manager. You will supervise administrative staff, maintain strong relationships with clients and industry partners, including healthcare and retail end-users, general contractors, subcontractors, architects, and suppliers-and act as the primary liaison between factory, sales, and project teams. Additionally, you'll monitor project performance, forecast work in progress, and ensure labor and margin targets are met through continuous collaboration with the Sales Department.
Key Responsibilities:- Responsible for supervision and management of all Installation Technicians activities.
- Managing multiple installation projects each month and ordering and releasing of all equipment via the factory and customer service.
- Coordinate all scheduling of projects with the end-user customer.
- Accountable to meet established goals and growth objectives under the direction of the Operations leader or the District Manager.
- Supervise and delegate responsibilities to Administrative personnel (scheduling, ordering, install coordination).
- Develop and maintain relationship with End-users in the Health Care and Retail segments as well as General Contractors, Sub-contractors, Architects and Suppliers.
- Maintain communication with Factory regarding backlog and job release (Work In Progress).
- Interact with Sales Department on a continual basis to determine proper labor hours, and proper margins on projects.
- Review projections and forecast reports frequently.
What You Will Need: - High School Diploma (required) and AA, BA, BS preferred.
- Team approach with effective communication skills to successfully work with other departments
- Must have prior experience directly managing/supervising Field Technicians in the Door Automation/Construction Industry.
- Background in the successful planning and completion of contracted jobs in the Construction Industry.
- Prior experience supervising Administrative personnel in the instruction of their duties as it relates to scheduling, ordering, and coordinating installation activities.
- Possess the flexibility to work a varying schedule (different hours of the day and weekends if necessary).
- Prior experience installing electromechanical products is desired.
- Exceptional communication (written/verbal) skills.
- Proven hands-on experience in the development of relationships with General Contractors and End-Users across the Retail, Healthcare, Government and additional sectors as well as sub-contractors across this spectrum.
- Proven experience in dealing with vendors and suppliers in the proper ordering and timely supply of products.
- The ability to read and interpret construction specifications and drawings.
- Experience in establishing monthly forecasting and results.
- Computer experience in Microsoft Office and Baan.
What We Offer:Compensation: $110k-$130k/yr-the final pay rate offered to the successful candidate will depend on education, experience, skill level and other qualifications for the role
Comprehensive Benefits- Health, dental, and vision plans
- 401(k) with company matching
- Short- and long-term disability, life, and accidental insurance
Work-Life Balance- Flexible scheduling for when life happens.
Ongoing Training & Recognition- Get up to speed quickly with our structured onboarding process.
- Access to online courses to keep your skills sharp and up to date.
- Learn from experienced colleagues and industry experts.
- Length of Service awards to celebrate your milestones.
