Job DescriptionClean Harbors in
Indianapolis, IN is seeking an
InSite Operations Manager II to lead onsite environmental operations at a key customer location (or group of locations). In this role, you will organize day-to-day operations to maximize profitability, ensure safe and compliant delivery of services, and plan for ongoing operational needs related to technology, facilities, labor, and equipment. You will develop, monitor, and measure performance against operational and financial KPIs while providing strong leadership to the onsite InSite team.
Responsibilities- Oversee waste management services at a customer site or group of customer locations, ensuring all work is performed safely, efficiently, and in compliance with regulatory and customer requirements.
- Manage and coordinate the efforts and Health and Safety oversight of Clean Harbors onsite employees supporting the customer's air, water, and/or hazardous waste programs.
- Ensure utilization of all equipment and manpower is maximized to support productivity, service quality, and profitability.
- Develop, monitor, and measure against operational and financial key performance indicators (KPIs) to drive continuous improvement and cost control.
- Establish and maintain processes to measure performance of all onsite personnel, setting clear expectations and improving performance levels over time.
- Ensure the infrastructure, tools, and employees are equipped to conduct business efficiently and perform well in their jobs.
- Guide the professional development of onsite personnel through coaching, training, and mentoring; support succession planning and talent growth within the InSite team.
- Develop and ensure compliance with all company and customer policies and procedures, including environmental, health and safety, and operational standards.
- Provide accurate and timely reporting, analysis, and data to upper management related to operations, KPIs, and financial performance.
- Collaborate with customer stakeholders and internal Clean Harbors leadership to address issues, implement new initiatives, and optimize program performance.
- Perform other related duties as assigned to support overall InSite Program success.
Qualifications- Bachelor's degree in Business or a related field (or an equivalent combination of education and experience).
- 5+ years of experience in operations management, environmental services, or a related field.
- Required training/certifications:
- RCRA training
- OSHA 24-hour HAZWOPER training
- DOT training
- Time management skills with the ability to meet deadlines and manage multiple priorities.
- Effective verbal and written communication skills with both internal teams and customer contacts.
- Broad knowledge of managerial skills, selling skills, and equipment operations.
- Basic math skills and basic safety training skills.
- Demonstrated management/leadership experience, including supervising teams and driving performance.
- Experience working with profit and loss (P&L) statements and providing accurate, timely analysis and data to upper management.
- Valid driver's license with a clean driving record.
Preferred Qualifications- Commercial Driver's License - Class B/C with hazardous materials endorsement.
- Prior experience leading onsite/InSite-style environmental programs at customer facilities.
About Clean Harbors InSite ProgramsClean Harbors'
InSite programs embed our environmental professionals directly at customer facilities, providing dedicated onsite expertise in:
- Environmental program and operations management
- Hazardous and non-hazardous waste management
- Air, water, and waste compliance support
- Health & Safety oversight and training
