NorthStar Memorial Group

Inside Sales Representative

NorthStar Memorial Group$80K — $180K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Valid driver's license and satisfactory driving record
  • Must have reliable transportation
  • Bilingual in English and Japanese, Chinese, Korean, and/or Vietnamese preferred
  • Experience in sales or customer service is beneficial
  • Strong relationship-building and communication skills

Responsibilities

  • Actively build community relationships to guide families in pre-planning
  • Set appointments and deliver presentations effectively
  • Provide professional park tours to assist family selections
  • Utilize various prospecting methods including cold calling and seminars
  • Deliver exemplary customer service with a positive attitude
  • Maintain accurate documentation for contract processing
  • Track sales activities and use CRM for follow-up

Benefits

  • Unlimited earning potential through a commission-based structure
  • Medical, dental, vision, life, AD&D, and disability coverage
  • 401K with company match
  • Comprehensive training for skill development
  • Opportunities for career growth within a nationwide network
Full Job Description
Valley of the Temples is HIRING - Multiple
  • FAMILY SERVICE ADVISORS - Inside Sales
  • COMMUNITY DEVELOPMENT ADVISORS - Outside Sales

Work Location: Valley of the Temples - Inside Sales & OAHU - Outside Sales

Bilingual in English and Japanese, Chinese, Korean and/or Vietnamese Preferred

Pay Range: $80,000 - $180,000 (Base + Commissions/Bonuses)
  • First Year Expected Earnings: $80,000 - $120,000 (Base + Commissions/Bonuses)
  • Second Year Expected Earnings: $125,000-$180,000 (Base + Commissions/Bonuses)

As a Family Sales Advisor or Community Development Advisor, you'll utilize various lead sources including self-generating leads, web leads, direct mail responses, community events, and in-person seminars to drive sales.
The requirements for this role are simple: Love people, excel in your work, and make a meaningful impact on families while earning a lucrative income.

Responsibilities:
  • Actively builds relationships in the community to educate and guide families in their pre-planning decisions
  • Excels in his/her ability to set an appointment, give a pre-planning guide presentation, and product presentation
  • Provides professional park tours to help families select what is right for them
  • Prospects daily using multiple methods including cold calling, door knocking, mailers, seminars, and outside events
  • Provides world class customer service, a positive attitude, and a willingness to do "Whatever it takes"
  • Completes paperwork timely, neatly and accurately, including all specific requirements for contract processing
  • Actively tracks all sales activity and ratios to measure areas of strength and areas that need improvement
  • Uses CRM to track all contacts and ensure professional follow-up
  • Our bilingual advisors work niche markets to help better serve the community
  • Contacts new and existing customers to discuss how specific products or services can meet their needs
  • Keeps current in areas as they relate to our profession (veteran's benefits, social security benefits, end of life decisions, etc.)
  • Builds relationships with churches, civic groups, veteran organizations, hospice, senior living, & other community groups. Once relationships are established, pre-planning seminars are scheduled and conducted in accordance with NorthStar Memorial Groups established program
  • Works multiple prospecting avenues such as, "web leads, Seminars, park patrolling, file reviews, direct mail, and all other prospecting methods in accordance with NorthStar's Sales Playbook
  • Makes 55 outbound calls per day to schedule appointments
  • Schedules 10-12 Pre-Need appointments each week that are tracked in the CRM
  • Answers telephone inquiries about cemetery products and services pre-need planning
  • Attends training programs scheduled with sales leaders and regional leadership

What you can expect working for NorthStar Memorial Group at Valley of the Temples:
  • Unlimited Earning Potential: Enjoy a commission-based structure that offers limitless income based on your sales performance.
  • Benefits: Medical, Dental, Vision, Life, AD&D, Disability Coverage, and 401K with Company match
  • Help Families: Become a trusted community resource by providing guidance and support to families as they plan their final celebration of life.
  • Extensive Training: We welcome both new and experienced sales talent and offer comprehensive training to sharpen your skills and build your sales pipeline with qualified leads given to you for free.
  • Career Growth Opportunities: Unlock career advancement possibilities within our nationwide network of locations.

Compensation that reflects your character and drive!

Consistently ranked as one of Selling Power's Top 50 Companies to Sell For, we offer sales careers that reward your impact on others and provide income potential to transform your life. We recognize and reward the dedication, determination, and commitment you bring to the table allowing you to build a successful and fulfilling career with unlimited growth potential.

Qualifications:
  • Valid driver's license and satisfactory driving record
  • Must have reliable transportation

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance


Language:

  • Chinese (Preferred)
  • Japanese (Preferred)
  • Vietnamese (Preferred)
  • Korean (Preferred)


Ability to Relocate:

  • Kaneohe, HI 96744: Relocate before starting work (Required)


Work Location: In person

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