Inside Sales Manager

White Cap Supply Holdings, LLC • $70K — $95K *
Kansas City, KS 66105In-Person
Retail & Consumer Goods
5 - 7 years of experience
3 weeks ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field required.
  • 7+ years of relevant experience in sales or management.
  • Demonstrated leadership skills managing large teams.
  • Advanced knowledge of sales strategies and pricing governance.
  • Strong analytical skills to inform staffing and performance decisions.

Responsibilities

  • Manage a large inside sales team to meet performance targets.
  • Develop staffing models and oversee performance management processes.
  • Drive sales initiatives through coaching and associate development.
  • Monitor overrides and special-order pricing for margin governance.
  • Enhance team capabilities in new trades, products, and markets.
  • Ensure operational standards for order accuracy and customer satisfaction.
  • Collaborate with multiple departments to optimize operational efficiency.

Benefits

  • Opportunity for professional development and career growth.
  • Dynamic and collaborative work environment.
  • Minimal overnight travel requirements (less than 10%).
  • Comfortable indoor workspace with ergonomic considerations.
Full Job Description
Job Summary

Responsible for leading a large inside sales team, driving performance through strategic staffing, coaching, and operational excellence.  Ensures dependable service, accurate execution, and transparent collaboration across departments to achieve business objectives.

Major Tasks, Responsibilities and Key Accountabilities

  • Manages a team of 10–20+ inside sales associates to achieve performance goals.

  • Owns staffing models and performance management processes to optimize resources.

  • Drives sales initiatives and provides coaching to enhance associate effectiveness.

  • Tracks overrides and special-order pricing to maintain margin governance.

  • Develops associates in new trades, products, and geographies to expand capabilities.

  • Ensures order accuracy, customer satisfaction, and compliance with operational standards.

  • Partners across departments to align strategies and improve operational efficiency.

  • Leverages analytics to monitor performance and guide decision-making.

Nature and Scope

  • Solutions require analysis and investigation.

  • Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience.

  • Manages a group or team of professional individual contributors and/or indirectly supervises support staff.

Work Environment

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

  • Typically requires overnight travel less than 10% of the time.

Education and Experience

  • Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

Preferred Qualifications

  • Demonstrates proven leadership and team development skills for managing large groups.

  • Applies advanced knowledge of sales strategies, pricing governance, and operational controls.

  • Exhibits strong analytical and decision-making abilities to optimize staffing and performance.

  • Communicates transparently and collaborates effectively across functions.

  • Shows ability to coach and mentor associates for growth and success.

About White Cap Supply Holdings, LLC

White Cap Supply Holdings, LLC Careers

There has never been a better time to join the dynamic team at White Cap Supply Holdings, LLC—the leading distributor of specialty construction and industrial supplies.

Work You’ll Do

Join White Cap Supply Holdings, LLC's industry-leading team to assist some of the most significant construction projects and industrial services in mastering their operational challenges with innovative solutions. Transform the landscape of supply chain management with the best minds at White Cap, where leadership in innovation and a commitment to operational excellence are at the forefront. Lead from a unique position in the marketplace, at the intersection of industry expertise and digital innovation. Work with a nationwide team of business and technology advisors to help clients streamline their procurement and supply chain strategies. Collaborate with a robust team of professionals dedicated to maintaining the highest standards in the supply industry.

Introducing the White Cap Professional Growth and Development Initiative

The initiative is building a market-leading team to help some of the most well-known companies and projects master their operational efficiency and innovation.

Do Innovative Work

Join a group of dedicated professionals at the intersection of technology, industry expertise, and digital innovation.

Drive Innovative Solutions

Deliver targeted solutions through a depth and breadth of experience and innovation that’s second to none.

Be Part of a Great Team

Engage with a wide-ranging technology stack and harness the capabilities, national scale, and solution development of a powerhouse team.

Future-proof Your Career

Advance as far as your ambition takes you with nearly limitless opportunities to grow your career with unmatched training, development, and certification support.

Explore Job Opportunities

White Cap Supply Holdings, LLC positions itself as a leader in providing job opportunities that foster professional growth and skill enhancement in a diverse and inclusive work environment.

The White Cap Edge

The combined service capabilities, national scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients across the nation look to White Cap Supply Holdings, LLC for new strategies and solutions to drive growth and innovation in the construction and industrial sectors. Bringing together dedicated professionals, White Cap empowers enterprises to thrive in an era of significant industrial advancement.

Stay Connected

Join the Team

Search open positions that match your skills and interests. White Cap Supply Holdings, LLC looks for passionate, curious, creative, and solution-driven team players. SEARCH WHITE CAP JOBS

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at White Cap.

READ CAREERS BLOG

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Learn more about White Cap Supply Holdings, LLC
Industry
Real Estate & Construction
* Ladders Estimates

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