OldCastle

Inside Sales Manager - Southeast Region

OldCastle$70K — $95K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in sales team management with proven revenue growth
  • Customer-focused leadership experience in inside sales
  • Strong CRM management and forecasting skills
  • Demonstrated ability to coach and develop sales talent
  • Excellent communication and relationship-building abilities

Responsibilities

  • Lead and develop a team of Inside Sales Representatives
  • Set sales objectives, KPIs, and performance expectations
  • Conduct performance reviews and coaching sessions
  • Drive revenue growth through effective sales strategies
  • Build relationships with key customers and industry stakeholders
  • Maintain CRM accuracy and sales forecasting
  • Equip team with product knowledge and sales messaging

Benefits

  • Industry competitive benefits at minimal employee cost
  • Work-life balance with PTO and floating holidays
  • Pay-for-performance culture with potential raises and bonuses
  • Comprehensive training for success in the role
Full Job Description
Position Summary

OBE is seeking an experienced and results-driven Inside Sales Manager to lead and develop a team of Inside Sales Representatives supporting the sale of both OBE and CRL products throughout the Southeast region. This role is responsible for driving regional revenue growth, managing daily sales operations, developing territory-specific sales strategies, and partnering closely with outside sales leadership to maximize market opportunities. The Inside Sales Manager will oversee a combination of remote and onsite team members while fostering a high-performance sales culture focused on customer satisfaction, account growth, profitability, and cross-selling opportunities across OBE's glass, aluminum, and architectural products, as well as CRL's hardware, glazing, and specialty product lines. The successful candidate will provide coaching, performance management, sales pipeline oversight, and strategic account support to ensure the team achieves both revenue and customer retention objectives.
Key Responsibilities
Sales Leadership & Team Development
  • Lead, coach, and develop a team of Inside Sales Representatives supporting the Southeast region.
  • Establish sales objectives, KPIs, and performance expectations aligned with regional growth goals.
  • Conduct regular performance reviews, coaching sessions, and sales training.
  • Support the team with closing strategies, objection handling, and customer negotiations.
  • Develop succession plans and ongoing career development opportunities for team members.
  • Foster a culture of accountability, collaboration, and continuous improvement.
Revenue Growth & Territory Management
  • Develop and execute sales strategies designed to increase revenue and market share across the Southeast region.
  • Analyze sales performance, customer trends, and pipeline data to identify growth opportunities.
  • Partner with Regional Sales Managers and Territory Sales Representatives to support strategic accounts and key customer initiatives.
  • Assist the sales team in identifying, qualifying, and converting new business opportunities.
  • Drive programs that promote cross-selling, upselling, and customer retention.
Customer & Market Engagement
  • Serve as a resource for escalated customer concerns and complex sales opportunities.
  • Build relationships with key customers, distributors, glazing contractors, fabricators, and other industry stakeholders.
  • Maintain awareness of industry trends, competitive products, pricing, and market conditions throughout the Southeast.
  • Support customers through product recommendations, technical solutions, and service recovery efforts when needed.
Sales Operations & CRM Management
  • Ensure CRM compliance and maintain accurate sales forecasting, opportunity tracking, and pipeline management.
  • Monitor team activity levels, lead conversion rates, and customer engagement metrics.
  • Maintain customer databases and ensure data integrity within CRM platforms.
  • Prepare and present regional sales performance reports and business reviews to senior leadership.
  • Collaborate with Marketing on lead generation campaigns, promotions, and customer outreach initiatives.
Product & Industry Leadership
  • Train and coach the inside sales team on product knowledge, new product introductions, pricing updates, and promotions.
  • Ensure the team can effectively communicate CRL's value proposition and differentiate products from competitors.
  • Equip the sales team with effective sales messaging, competitive intelligence, and market insights.
Qualifications
Required Experience
  • Minimum of 5 years of experience managing a sales team of five or more representatives.
  • Proven success driving revenue growth and achieving sales objectives.
  • Experience leading inside sales teams in a customer-focused environment.
  • Strong experience utilizing CRM systems for sales management and forecasting.
  • Demonstrated ability to coach, motivate, and develop high-performing sales professionals.
  • Excellent verbal, written, presentation, and relationship-building skills.
Preferred Experience
  • Experience within the architectural glass, glazing, building products, construction materials, or related industries.
  • Experience supporting customers throughout the Southeast United States.
  • Experience collaborating with field sales teams across a multi-state territory.
  • Bilingual Spanish preferred.
Key Competencies
  • Sales Leadership
  • Strategic Planning & Execution
  • Customer Relationship Management
  • Pipeline & Forecast Management
  • Coaching & Employee Development
  • Business Acumen
  • Negotiation & Closing Skills
  • Communication & Influence
  • Problem Solving
  • Cross-Functional Collaboration
  • Data Analysis & Decision Making
Education
  • Bachelor's degree in Business, Marketing, Sales, or related field preferred.
  • Equivalent combination of education and relevant experience may be considered.
Travel Requirements
  • Occasional travel (up to 10%) throughout the Southeast region for customer visits, sales meetings, training events, and industry functions.
Success Measures

The successful candidate will:
  • Consistently achieve or exceed regional revenue and profitability targets.
  • Improve customer retention and satisfaction.
  • Increase pipeline growth and lead conversion rates.
  • Develop a highly engaged and high-performing inside sales team.
  • Strengthen collaboration between inside sales, outside sales, and key customer accounts throughout the Southeast region.


What OBE Offers You
  • Benefits that benefit you - industry competitive benefits at the lowest cost to the employee
  • Work-life balance - PTO and holidays, including floating holidays you can choose
  • Compensation that rewards your hard work - A pay-for-performance culture with potential for annual raises and bonuses
  • Training - We will equip you with the knowledge and skills you need to succeed

About OldCastle

Oldcastle BuildingEnvelope Careers

Joining Oldcastle BuildingEnvelope presents a prime opportunity to advance one's career amidst a team of professionals dedicated to innovation and excellence in the building industry. As a leading company, Oldcastle BuildingEnvelope offers a range of job opportunities that cater to diverse skill sets and career aspirations.

Explore Career Opportunities

Oldcastle BuildingEnvelope is actively hiring, seeking individuals who are passionate, driven, and ready to contribute to groundbreaking projects. The company provides a robust platform for professional growth, ensuring that every team member has the resources and opportunities to excel.

Professional Growth and Development

At Oldcastle BuildingEnvelope, career growth is a priority. The company supports professional development through comprehensive training programs, including leadership development and diversity training. These initiatives are designed to enhance skills and foster a culture of leadership and innovation.

Internship Programs

For students and recent graduates, Oldcastle BuildingEnvelope offers internship programs that provide a real-world foundation in the building industry. Internships are pivotal, offering both practical experience and professional networking opportunities, which are crucial for career advancement.

Benefits and Culture

Oldcastle BuildingEnvelope is committed to fostering a supportive and inclusive culture. The company offers competitive benefits to ensure the well-being of its team members. These benefits support both personal and professional growth, making Oldcastle BuildingEnvelope a desirable place of employment.

Join the Team

Oldcastle BuildingEnvelope is looking for creative, solution-driven team players. Explore open positions that match your skills and interests on the Oldcastle BuildingEnvelope careers page. Each position offers a unique opportunity to contribute to the company’s success while advancing personal career goals.

Innovation at Work

Employees at Oldcastle BuildingEnvelope are at the forefront of innovation in the building materials industry. The team's collaborative efforts drive significant advancements, positioning the company as a leader in its field.

Networking and Career Advancement

Oldcastle BuildingEnvelope encourages networking within the industry, providing employees with opportunities to connect with peers and leaders who can influence their career trajectory. This approach not only enhances professional relationships but also amplifies career development.

Applying for a Position

To apply for a position at Oldcastle BuildingEnvelope, candidates should prepare a resume that highlights relevant experience and skills. The interview process is designed to assess fit both for the position and the company culture, ensuring mutual growth and success.

Stay Connected

Keep up to date with the latest from Oldcastle BuildingEnvelope by subscribing to job alert emails. Tailor your subscription to receive updates that align with your career interests and professional goals.

Explore Jobs and Careers

Discover the exciting and rewarding opportunities awaiting at Oldcastle BuildingEnvelope. Whether looking for a position in innovation, leadership, or project management, Oldcastle BuildingEnvelope is the place to build a formidable career. Visit the Oldcastle BuildingEnvelope Jobs and Careers page to start your journey today.
Learn more about OldCastle
Industry
Founded
1978

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