Radial

Inside Sales Manager

Radial$110K — $126K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Strong expertise in Sage Intacct and cross-departmental experience
  • 5+ years in business with experience managing a quota-based sales team
  • Ability to engage C-level executives and build robust relationships
  • Exceptional interpersonal skills for diverse interactions
  • Strong communication skills for webinars and meetings

Responsibilities

  • Build and develop a quota-carrying team of 6-8 Customer Account Managers (CAMs)
  • Act as an escalation point for critical accounts to ensure success
  • Provide weekly renewal and add-on forecast metrics to the Director
  • Track customer health scorecards and manage action calls
  • Participate in product demos and discovery sessions as needed by CAMs
  • Create and manage quarterly objectives for CAMs to drive growth

Benefits

  • 100% paid premiums for health, dental, and vision
  • RRSP contribution match (100% up to 4%)
  • 35 days paid time off (11 holidays, 16 vacation days, 3 personal days, 5 sick days)
  • 18 weeks paid parental leave after 1 year
  • 5 days paid yearly to volunteer through Sage Foundation
  • $5,250 tuition reimbursement annually after 6 months
  • Sage Wellness Rewards Program for annual fitness reimbursement
  • Access to on-demand career development and training options
Full Job Description
Job Title
Inside Sales Manager

Job Description
As our Sales Manager in Sage Intacct's In Life Department, you will lead a team of Customer Account Managers (CAMs) every day. You will work closely with the CAMs to achieve their renewal, upsell, and account management quota goals. The ideal candidate will bring industry expertise, sales management experience, and a solution-oriented mindset to drive Account Managers' success and enhance customer satisfaction. You will be vital to Sage Intacct's growth as a market leader in On-Demand Financial Management solutions.

To thrive in this role, you will build a cohesive team that reflects Sage Intacct's customer-centric approach to account management. You will establish and maintain renewal and add-on forecasts, collaborate with Product Management and Marketing to develop vertical-specific strategies, and support the VP of Customer Success in creating scalable communication plans.

This is a hybrid office environment that meets 3 days a week in the office.

Key Responsibilities
• Build and develop a successful and cohesive quota-carrying team of 6-8 CAMs.
• Act as an escalation point for critical accounts and ensure successful quota outcomes.
• Provide the Director with weekly forecast metrics on renewals and add-on opportunities.
• Manage customer calls to action and health scorecards, tracking progress.
• Participate in product demos and discovery sessions as needed by CAMs.
• Create and manage quarterly objectives for CAMs, supporting business analysis and growth.

Requirements:
• Strong expertise in Sage Intacct and experience across multiple departments (Marketing, Support, Product Management, etc.).
• Experience engaging with C-level executives and building relationships.
• Excellent interpersonal skills with the ability to adapt to different situations and personalities.
• Strong communication skills, including hosting webinars or leading meetings.
• Minimum 5+ years of business experience and preferred experience managing a quota-based sales team.

Perks? We have plenty.
• 100% paid premiums for health, dental, and vision coverage.
• RRSP contribution match (100% up to 4%).
• 35 days paid time off (11 paid holidays, 16 vacation days, 3 personal days, 5 sick days).
• 18 weeks of paid parental leave for birth, adoption, or surrogacy offered 1 year after the start date.
• 5 days paid yearly to volunteer (through Sage Foundation).
• $5,250 tuition reimbursement per calendar year, starting 6 months after the hire date.
• Sage Wellness Rewards Program (annual fitness reimbursement).
• Library of on-demand career development options and ongoing training offerings.

The compensation will be determined by location, level, job-related knowledge, education, and experience. Some provinces in Canada require job postings to include a reasonable estimate of the salary range for the role.

For this role in this location, the target salary range for new hires is a base salary between C$110,000 and C$126,000. OTE (on-target earnings with commission) can equal up to C$210,000.

In addition to base salary, employees will participate in either a bonus plan based on company and individual performance or a role-based commission plan. Our talent acquisition team will provide eligible candidates with specific opportunities in our bonus or incentive programs. The listed range is just one component of Sage's total compensation package.

#LI-MB2

Function
Sales

Country
Canada

Office Location
Vancouver

Work Place type
Hybrid

About Radial

Radial is a leading provider of e-commerce technology and operations solutions for retailers and brands. The company offers a range of services, including order management, payment processing, fraud detection, and customer care. Radial's solutions are designed to help retailers and brands improve their online shopping experiences, increase sales, and reduce costs. The company serves a wide range of industries, including fashion, beauty, electronics, and home goods. Radial is headquartered in King of Prussia, Pennsylvania, and has operations in the United States, Europe, and Asia.
Learn more about Radial
Size
7,000 employees
Industry
Founded
1999

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