Inside Equipment Sales Representative

Finning

$95K — $104K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5+ years of sales experience, including outbound calling and customer service
  • Familiarity with Microsoft Outlook and basic computer skills
  • Self-motivated with initiative and decision-making skills
  • Strong negotiation and conflict resolution capabilities
  • Excellent customer service and interpersonal skills
  • Solid organizational and planning abilities
  • Effective communication skills, both verbal and written

Responsibilities

  • Conduct outbound calls to generate equipment sales opportunities
  • Close sales to meet annual sales targets
  • Manage the sales process from quoting through to invoicing
  • Promote the branch to increase walk-in customer traffic
  • Handle walk-in customer inquiries for sales
  • Provide product information and conduct on-site demonstrations
  • Oversee retail marketing initiatives and ensure a positive customer experience

Benefits

  • Permanent full-time position with Monday to Friday schedule
  • Opportunities for uncapped commission based on sales performance
  • A dynamic and fast-paced work environment
  • Full ownership of the customer sales journey
  • Support from the marketing team to generate leads
Full Job Description
Company:
Finning Canada

Number of Openings:
1

Worker Type:
Permanent

Position Overview:
Location: Surrey, BC | Monday-Friday (5x2) | Full-Time, Permanent

Are you a driven sales professional who thrives on chasing down leads and turning prospects into loyal customers?

As an Inside Equipment Sales Representative, you'll be the engine behind new business growth in our branch. This role is built for someone who's energized by outbound prospecting, thrives in a fast-paced environment, and isn't afraid to pick up the phone to create opportunities. You'll own the full sales cycle, from initial customer qualification to delivery and after-sales follow-up while building strong relationships and delivering exceptional service.

Based full-time in the branch, you'll be the first point of contact for walk-in customers, enhancing their experience by responding quickly and effectively to their needs. You'll also proactively drive increased walk-in traffic through outbound calls to assigned accounts and leads generated by our marketing team. Your ability to manage the end-to-end customer journey and uncover new opportunities will be key to your success.

Enjoy competitive earning potential ranging from $95,000 to over $104,000+ annually, combining a solid base salary with uncapped commission opportunities.

Job Description:

Major Job Functions:
  • Outbound calling from a list of assigned accounts (Finning Customers) and leads generated from the Marketing team to find equipment opportunities.
  • Accountable for closing sales opportunities to achieve an annual sales target.
  • Manage each sale from quoting submission through invoicing (including coordination with shop, warranty doc submission, coordination of finance documentation, my.finning.com setup/orientation, etc.).
  • Promote visits to the branch by outbound calls and being active in social media.
  • Handle all walk-in traffic and customer inquiries for new, used, and rental equipment sales.
  • Provide product information, walkarounds on-site demonstrations, quotes, and try to close the deal in the branch.
  • Responsible for the rolling out of retail and marketing initiatives within the branch (such as marketing materials, layouts and all active campaigns).
  • Ensure our customer facing branch areas are welcoming and provide a positive customer experience.
  • Manage the retail layout, merchandise and marketing displays (primary contact person for all CX and Marketing initiatives).


Education and Experience:
  • Minimum 3-5+ years of experience in sales, which can include online, outbound calling / closing, and physical sales or customer service.
  • Must be knowledgeable in Microsoft Outlook and possess basic computer knowledge.
  • Self-motivated and takes initiative.
  • Conflict resolution and negotiation skills.
  • Ability to persuade and influence others.
  • Able to make decisions based on knowledge and expertise.
  • Strong customer service and interpersonal skills (friendly, approachable and empathetic).
  • Organizational and planning skills.
  • Strong communication skills (verbal, written and listening).
  • Proven ability to work in a team environment.


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