Infrastructure Team Lead

Denison University

$105K — $115K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or related field; equivalent experience accepted.
  • 5-7 years of experience in IT infrastructure (servers, networks, storage, and security).
  • 1-2 years of experience in a leadership or supervisory role.
  • Enterprise networking credentials from Palo Alto, Juniper, or HPE/Aruba preferred.
  • Core systems or virtualization credentials like VMware Certified Professional (VCP) favored.

Responsibilities

  • Provide technical leadership for campus network infrastructure, focusing on switching, routing, and firewalls.
  • Act as escalation point for complex network issues, ensuring high availability and performance.
  • Implement security best practices and collaborate with the cybersecurity team to monitor risks.
  • Lead infrastructure projects from conception to delivery, defining project requirements and objectives.
  • Ensure timely project delivery and maintain transparent communication with stakeholders.
  • Oversee and support the Infrastructure team and external contracted services.
  • Manage vendor relationships, contract negotiations, and documentation.

Benefits

  • Comprehensive health and wellness packages.
  • Professional development opportunities and training.
  • Flexible working arrangements.
  • Collaborative team environment.
  • Retirement savings plan with company match.
Full Job Description
The Infrastructure Team Lead is responsible for overseeing the day-to-day operations of the infrastructure team, ensuring the stability, security, and efficiency of the organization's core infrastructure services. This role requires deep technical expertise in network engineering, paired with a strong foundational understanding of server virtualization, and enterprise backup and storage solutions, combined with strong leadership skills to guide a technical team. The ideal candidate will possess the ability to collaborate with cross-functional teams to deliver reliable, secure, and scalable IT solutions while contributing to the development of long-term IT strategies, architectural best practices, and continuous process improvement initiatives.

Core Responsibilities:

1. Network Engineering Leadership (Primary Focus)
  • Provides technical leadership for the campus network infrastructure, including switching, routing, wireless, firewalls (HPE/Aruba, Juniper, Palo Alto), and core services (Authentication, DHCP, DNS).
  • Acts as the primary escalation point for complex network issues, coordinating with team members and vendors to ensure high availability, reliability, and performance.
  • Implements infrastructure-specific security best practices and monitors risks, maintaining a security-minded approach that partners with the central cybersecurity team.


2. Project Leadership
  • Leads infrastructure projects from conception to completion, driving the entire lifecycle from initial scoping to final delivery.
  • Collaborates with project managers, business stakeholders, and other IT units to define clear project requirements, objectives, and timelines.
  • Ensures timely delivery and adherence to project scope, providing regular status updates and transparent communication to all stakeholders.


3. Infrastructure Oversight & Collaboration
  • Provides leadership and oversight to the Infrastructure team (including the Sr. Network & Systems Administrator and Network Administrator II) and external contracted services.
  • Partners closely with existing server and virtualization administrators to support the broader IT infrastructure, including virtual environments and storage systems.
  • Oversees vendor management, contract negotiations, and the maintenance of accurate technical documentation and performance metrics for management review.

Minimum Requirements:

Education:
  • Bachelor's degree in Computer Science, Information Technology, or a related field (or an equivalent combination of education and experience).

Experience:
  • 5-7 years of progressive experience in IT infrastructure (servers, networks, storage, and security), with at least 1-2 years of experience in a team lead, supervisory, or project leadership capacity.

Preferred Certifications & Credentials:
Networking (Primary Focus): Enterprise networking credentials from Palo Alto (PCNSA/PCNSE), Juniper (JNCIA/JNCIS), or HPE/Aruba.
Virtualization & Systems: Core systems or virtualization credentials, such as VMware Certified Professional (VCP).
Project Management: Certification or foundational training in PMP, Agile/Scrum, or ITIL methodologies.

Salary Range: 105,000 - 115,000

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